First Advantage
First Advantage

25 First Advantage Customer Service Jobs Hiring Near You

$16 - $17/hr

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion ...

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers ... Support business continuity by assisting across Badge Fulfillment, Clinical Services Shipping ...

$70K - $85K/yr

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers ... If you are a motivated individual with a service-oriented mindset, a strong background in ...

Showing results 21-25

First Advantage Jobs Information

Do workers at First Advantage get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Does First Advantage pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

At First Advantage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from First Advantage affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at First Advantage?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at First Advantage worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do First Advantage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at First Advantage?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do First Advantage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at First Advantage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at First Advantage?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at First Advantage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at First Advantage get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at First Advantage?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at First Advantage enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at First Advantage recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at First Advantage?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at First Advantage?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think First Advantage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how First Advantage is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.
What are the most popular job types at First Advantage?
    What are the most popular categories at First Advantage?
    Infographic showing various Customer Service job openings at First Advantage in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 80% Physical, and 20% Remote job distribution.

    Court Researcher- Daviess & Henderson Counties, KY

    First Advantage

    Henderson, KY • On-site, Remote

    $16 - $17/hr

    Part-time

    Re-posted 28 days ago


    First Advantage rating

    9.0

    Company rating: 9.0 out of 10

    Based on 15 frontline employees who took The Breakroom Quiz

    23rd of 488 rated business services


    Job description

    We are seeking a Part-Time Criminal Court Researcher in Kentucky (Daviess & Henderson Counties). Individual must be authorized to work in the US and live within 30 minutes of court house in Daviess or Henderson Country with a valid Driver License.
    At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
    Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
    What You'll Do:
    Our Part-Time Criminal Court Researcher serves as a traveling research role as an essential component to completing criminal background checks at First Advantage. You'll utilize your investigative skills to research and collect criminal background information to support our clients, prescreen their applicants, review and interpretation of public record information in order to keep their workplaces safe. If you are someone who has a curiosity to dig deeper to understand details, detail organized, have strong organizational skills and would like to solely work in the morning independently, this is the job for you. Temporary gas stipend of $200 per jurisdiction monthly.
    Location: Daviess & Henderson Counties Courthouse (Owensboro or Henderson, KY)
    Part Time: 20 hours a week, with the expectation of 4 hours per day, Monday-Friday. Hours can vary as long as they are within morning courthouse hours. ex. 8am-1pm Central Time.
    Additional: Must have (or be willing to obtain) a valid Driver's license and must be willing to travel to the courthouse(s) daily and live within a 30-minute commute to the courthouse.
    We will supply the necessary equipment (laptop, printer/ scanner/ fax machine) and personal cell phone reimbursement.
    Responsibilities:
    • Travel to assigned courthouses to research and review criminal an/or civil public record information from onsite electronic access court systems. Performing additional research as required from applicable websites.
    • Interpret court records and other types of relevant information from courts and state agencies and accurately document, edit, and modify results of court record searches from courts, agencies, state repositories and other databases searches. Often directly speaking with courts and state agencies when pursuing additional information to ensure compliance.
    • Provide accurate and detailed results and case information obtained from court court repository to the CRRG either thru database integration or email.
    • Conduct criminal background checks utilizing various electronic public access systems at Criminal Court house(s).
    • Utilize public access criminal court record information (via phone, fax, web, Wi-Fi) to conduct criminal history searches.
    • Verify information for criminal records and forward results via scanning and uploading search results.
    • Investigate and provide updates as to new and/or improved methods of performing criminal background checks..

    What You May Need to be Successful:
    • Must have (or be willing to obtain) a valid Driver's license and must be willing to travel to the courthouse(s) daily.
    • Must be within a 30-minute commute to the courthouses.
    • Reliable Wi-Fi access at home + a document shredder
    • High school diploma or equivalent required
    • Ability to read legal documentation, high level administrative experience, legal court research experience and/or professional work experience preferred.
    • Work well under pressure with time-sensitive projects.
    • Are able to meet tight deadlines with extreme accuracy and detail-orientation.
    • Prioritize and structure daily tasks according to demand.
    • Have good interpersonal and communication skills, both verbal and written.
    • Have strong organizational and research skills.
    • Are capable of working independently but take direction well.

    What Are You Waiting For? Apply Today!
    You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
    The salary for this position is approximately $16-17 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
    We have great people here and are looking for more. Come join us!
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    Equal Employment Opportunities at First Advantage
    First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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