Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. IT Operations Specialist Responsibilities In ...
60 Factory Jobs Hiring Near You
Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. IT Operations Specialist Responsibilities In ...
Partner Manager
San Francisco, CA · On-site
About Factory Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers ...
Partner Manager
San Francisco, CA · On-site
About Factory Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers ...
About Factory Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers ...
About Factory Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers ...
About Factory Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers ...
About Factory Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers ...
Platform Engineer
San Francisco, CA · On-site
Factory is seeking talented platform engineers to help strengthen our core platform, with a focus on platform services and enhancing developer experience. What you will do and achieve: * Play a ...
Platform Engineer
San Francisco, CA · On-site
Factory is seeking talented platform engineers to help strengthen our core platform, with a focus on platform services and enhancing developer experience. What you will do and achieve: * Play a ...
Factory is looking for a Strategic Finance hire to be a foundational member of our Finance team. You will partner directly with Sales, Operations, Engineering, Finance, and senior leadership to build ...
Factory is looking for a Strategic Finance hire to be a foundational member of our Finance team. You will partner directly with Sales, Operations, Engineering, Finance, and senior leadership to build ...
Strategic Finance
San Francisco, CA · On-site
Factory is looking for a Strategic Finance hire to be a foundational member of our Finance team. You will partner directly with Sales, Operations, Engineering, Finance, and senior leadership to build ...
Strategic Finance
San Francisco, CA · On-site
Factory is looking for a Strategic Finance hire to be a foundational member of our Finance team. You will partner directly with Sales, Operations, Engineering, Finance, and senior leadership to build ...
Customer Success Manager
San Francisco, CA · On-site
In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to adopt Factory. This is a hands-on role for someone who thrives in ambiguity and wants ...
Customer Success Manager
San Francisco, CA · On-site
In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to adopt Factory. This is a hands-on role for someone who thrives in ambiguity and wants ...
In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to adopt Factory. This is a hands-on role for someone who thrives in ambiguity and wants ...
In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to adopt Factory. This is a hands-on role for someone who thrives in ambiguity and wants ...
In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to adopt Factory. This is a hands-on role for someone who thrives in ambiguity and wants ...
In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to adopt Factory. This is a hands-on role for someone who thrives in ambiguity and wants ...
Become a credible voice on Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations ...
Become a credible voice on Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations ...
Become a credible voice on Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations ...
Become a credible voice on Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations ...
Frontend Engineer
San Francisco, CA · On-site
Factory is seeking talented frontend engineers to help build out the human-AI interaction patterns that define our core platform, enabling our enterprise customers to seamlessly collaborate with ...
Frontend Engineer
San Francisco, CA · On-site
Factory is seeking talented frontend engineers to help build out the human-AI interaction patterns that define our core platform, enabling our enterprise customers to seamlessly collaborate with ...
Product Engineer
San Francisco, CA · On-site
Factory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a ...
Product Engineer
San Francisco, CA · On-site
Factory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a ...
Factory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a ...
Factory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a ...
Factory is seeking talented frontend engineers to help build out the human-AI interaction patterns that define our core platform, enabling our enterprise customers to seamlessly collaborate with ...
Factory is seeking talented frontend engineers to help build out the human-AI interaction patterns that define our core platform, enabling our enterprise customers to seamlessly collaborate with ...
Graphic Designer
San Francisco, CA · On-site
Factory is seeking a talented Designer to craft compelling marketing and growth collateral that demonstrates our brand externally. You'll develop visually striking materials - from decks and one ...
Graphic Designer
San Francisco, CA · On-site
Factory is seeking a talented Designer to craft compelling marketing and growth collateral that demonstrates our brand externally. You'll develop visually striking materials - from decks and one ...
Graphic Designer
San Francisco, CA · Hybrid
Factory is seeking a talented Designer to craft compelling marketing and growth collateral that demonstrates our brand externally. You'll develop visually striking materials - from decks and one ...
Graphic Designer
San Francisco, CA · Hybrid
Factory is seeking a talented Designer to craft compelling marketing and growth collateral that demonstrates our brand externally. You'll develop visually striking materials - from decks and one ...
Responsibilities Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and ...
Responsibilities Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and ...
Revenue Operations
San Francisco, CA · On-site
Responsibilities Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and ...
Revenue Operations
San Francisco, CA · On-site
Responsibilities Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and ...
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Job description
Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization.
IT Operations Specialist Responsibilities
In this role, you will own the systems, devices, access controls, and workflows that keep our team productive and secure, from onboarding and offboarding to SaaS administration, endpoint management, and internal IT automation.
What you will do and achieve:
Own day-to-day IT operations across Okta, Google Workspace, GitHub, Slack, Rippling, and related SaaS systems.
Manage employee onboarding, offboarding, account provisioning, access reviews, email, groups, and device setup.
Configure, maintain, and troubleshoot employee laptops, with a focus on macOS and occasional Windows support.
Support endpoint management, device compliance, MFA, password policies, and other security controls.
Triage and resolve access, hardware, software, Wi-Fi, email, and productivity-tool issues quickly and pragmatically.
Maintain accurate IT inventory, documentation, support tickets, and repeatable operational workflows.
Partner with Security and Engineering on access requests, GitHub administration, SaaS approvals, and infrastructure-related IT changes.
Identify opportunities to automate recurring IT workflows as Factory scales.
Coordinate with vendors, external partners, and internal stakeholders to keep IT operations running smoothly.
Qualifications
3+ years of IT support, helpdesk, or systems administration experience preferred.
Working knowledge of macOS environments, with occasional Windows support.
Familiarity with Okta, Google Workspace, GitHub, Slack, MDM, and other common business software.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently.
Relevant certifications such as CompTIA A+ or Network+ are a plus.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)