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Expert Technology Services Arizona
Expert Technology Services Arizona

60 Expert Technology Services Project Management Jobs Hiring Near You

Expert Technology Services

Software Tester

Phoenix, AZ · On-site

... project for the Arizona Department of Economic Security (AZDES), focused on replacing systems for ... Ability to manage multiple tasks and meet deadlines Strong documentation and analytical skills ...

Expert Technology Services

Senior SOC Analyst

Phoenix, AZ · On-site

$99.30K - $128.10K/yr

... Arizona SOC (AZSOC). This role supports enterprise-wide cyber defense operations and requires ... Notify leadership, incident responders, and service providers of suspected cyber incidents and ...

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All JobsExpert Technology Services Project Management Jobs

Expert Technology Services Arizona Jobs Information

What are the key skills and qualifications needed to thrive as a Project Manager, and why are they important?

To thrive as a Project Manager, you need strong organizational, leadership, and problem-solving abilities, generally supported by a bachelor's degree and relevant project management experience. Familiarity with project management software like Microsoft Project, Asana, or Jira, and certifications such as PMP or PRINCE2, are commonly required. Excellent communication, adaptability, and stakeholder management are vital soft skills that enable effective collaboration and conflict resolution. These skills ensure projects are delivered on time, within scope and budget, and with satisfied stakeholders.

What are some common challenges faced by project managers when leading cross-functional teams, and how can they be addressed?

Project managers often encounter challenges like miscommunication, conflicting priorities, and varying work styles when coordinating cross-functional teams. To address these, it's important to establish clear communication channels, set well-defined goals, and foster a collaborative environment. Regular check-ins and transparent progress updates help align team members and ensure accountability. Additionally, understanding each department's unique perspective enables the project manager to anticipate and resolve conflicts proactively.

What is project management?

Project management is the process of planning, organizing, and overseeing the completion of specific projects within an organization. It involves setting clear goals, allocating resources, managing budgets, and ensuring that project milestones are met on time and within scope. Project managers coordinate teams, handle risks, and communicate with stakeholders to ensure successful project delivery. Effective project management helps organizations achieve their objectives efficiently and with high quality results.

What is the difference between Project Management vs Business Analysis?

AspectProject ManagementBusiness Analysis
Primary FocusPlanning, executing, and closing projectsIdentifying business needs and solutions
CertificationsPMP, CAPMCBAP, CCBA
Work EnvironmentProject teams across industriesBusiness units, consulting
Industry UsageConstruction, IT, manufacturingIT, finance, healthcare

While project management focuses on delivering projects on time and within scope, business analysis centers on understanding business needs and defining solutions. Both roles often collaborate but serve distinct functions in project success and organizational improvement.

What are the most popular categories at Expert Technology Services?
Infographic showing various Project Management job openings at Expert Technology Services in the United States as of May 2026, with employment types broken down into 1% Full Time, and 99% Contract. Highlights an 100% Physical job distribution.
Senior Helpdesk Administrator

Senior Helpdesk Administrator

Expert Technology Services

Phoenix, AZ • On-site

Contractor

Posted 6 days ago

Job description

Job Title

Senior Helpdesk Administrator (Technical Support)

Location

Phoenix, AZ (On-site only)
1700 W. Washington St., Phoenix, AZ 85007

Department

Arizona Secretary of State (AZSOS)
Information Technology Division (IT)

Position Type

Staff Augmentation | Hourly Contract

Work Schedule
  • Hours: 40 hours/week
  • Shift: Day Shift
  • Schedule: Monday–Friday, 8:00 AM–5:00 PM
  • Duration: 05/04/2026 – 08/31/2026
On-Site Requirement

This position is 100% on-site. Job duties cannot be performed remotely.

Position Overview

The Senior Helpdesk Administrator provides advanced technical support for enterprise-level IT systems and end users. This role requires strong customer service skills, technical troubleshooting expertise, and the ability to document, diagnose, and resolve complex technical issues. The administrator will support desktops, enterprise applications, networking components, and infrastructure services while escalating issues appropriately within the IT services structure.

This position is restricted to local Phoenix-area candidates only.

Key Responsibilities
  • Provide Tier II/Tier III technical support for end users
  • Diagnose, troubleshoot, and resolve hardware, software, and network issues
  • Support desktop applications, web-based applications, and client/server systems
  • Install, configure, and maintain software and operating systems
  • Administer and support Microsoft 365 services (Outlook, OneDrive, SharePoint, Office)
  • Manage and troubleshoot Active Directory, DNS, and DHCP
  • Utilize PowerShell for scripting, automation, and administrative tasks
  • Support Intune configuration and device management
  • Assist with IIS configuration and support
  • Provide infrastructure support including AWS SysOps and architecture
  • Support Palo Alto firewall troubleshooting (as needed)
  • Accurately document customer issues, solutions, and escalation steps
  • Maintain high standards of customer service and professionalism
Required Qualifications
  • 3–5 years of hands-on experience in an IT support or related IT role
  • Strong customer service and end-user support experience
  • Experience supporting enterprise IT environments
  • Proficiency with:
    • Microsoft 365 (O365)
    • Intune / Intune Administration
    • Active Directory, DNS, DHCP
    • PowerShell scripting and automation
    • Software installation and OS troubleshooting
    • IIS
    • AWS SysOps / infrastructure concepts
    • Palo Alto firewalls (preferred)
  • Associate’s degree or higher (required)
Preferred Certifications

One or more of the following is highly desirable:

  • AWS Certification
  • Microsoft Certifications
  • A+
  • Network+
  • Security+
Security & Compliance Requirements
  • Background check and drug screening required (HireRight)
  • Security clearance required
  • Candidate must have an active FPCC or be willing to complete the process
Additional Requirements (Mandatory)
  • Local candidates only (Phoenix area at time of submission)
  • Resume must clearly state current location
  • Must be available for in-person interviews within 1 week of posting close
  • Must be able to start within 2 weeks of offer acceptance
  • Start date is contingent on interviews, onboarding completion, and PO issuance