40 Experian Customer Service Jobs Hiring Near You

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

As a Senior Sales Engineer, you will work with Sales, Client Services, and Product Management during the acquisition phase of new customers as a member of the Product organization within AtData. You will lead detailed conversations on product functionality and integration, and develop conceptual models, solution proposals, and other documentation for platform solutions to support a customer's smooth transition from sales, through implementation. You will work remotely for this position and report to the Director of Client Services.

You Will:

• Become a technical expert in AtData platform capabilities and technologies.
• Participate in sales calls and client visits, providing platform demos and translating client needs into platform functionality.
• Design platform solutions for prospective clients.
• Set expectations of prospective clients, relative to platform functionality and roadmap.
• Lead integration discussions with prospective clients and conduct formal handoffs to the Client Delivery team.
• Maintain and distribute weekly snapshots of prospects in the sales pipeline and participate in pipeline review meetings.
• Update corporate knowledge base with new client information and workflow.
• Identify new use cases for the platform and collaborate cross-departmentally to assess their feasibility and importance.
• Create development tickets for product enhancements and bugfixes, and participate in acceptance testing for these tickets.

• Bachelor's degree, Advanced degree, or technical certification(s)
• 5+ years of experience in enterprise software pre-sales experience
• 5+ years of total experience, with some time in a client-facing technical role; Technical PM, Solution Architect, or similar.
• 2+ years of experience participating in the sales cycle at a technology company as a technical resource
• A background of successful technical project implementation as a technical expert or PM
• Experience working with API integrations and REST web services integrations
• Knowledge of database structure and queries, and data transfer methods including SFTP and AWS S3

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://myexperianbenefits.com/

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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This is a remote position.