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60 Eth Front Desk Agent Jobs Hiring Near You

Choice Hotels

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

VP Management LLC

Front Desk Agent

Charleston, WV · On-site

$10/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

Clean Tec Outsourcing

FRONT DESK AGENT

Orlando, FL · On-site

$13.25 - $16.75/hr

Front Desk Agent The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs, managing reservations, and handling guest inquiries. This role ensures that all front ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Gulph Creek Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$17/hr

Front Desk Agent About Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the ...

General Hotels Corporation

Front Desk Agent

Shelbyville, KY · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

General Hotels Corporation

Front Desk Agent

Shelbyville, KY

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Home2 Suites Brandon FL

Front Desk Agent

Tampa, FL · On-site

$13 - $16.50/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Gulph Creek Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$14.25 - $18/hr

Front Desk Agent About Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the ...

General Hotels Corporation

Front Desk Agent

Terre Haute, IN · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Choice Hotels

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely ...

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Front Desk Agent

Choice Hotels

Fort Mill, SC • On-site

$12.50 - $15.75/hr

Other

PTO

Re-posted 21 days ago

Choice Hotels rating

4.9

Company rating: 4.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

89th of 108 rated hotels

Job description

Front Desk Agent
Overview
The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities:

  • The Front Desk Agent Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • The Front Desk Agent courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Can maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Must be able to operate the PBX equipment by accepting incoming calls, assisting with outgoing calls, setting up and scheduling wake-up calls and paging guests to provide guests with timely and efficient service.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • The Front Desk Agent maintains a friendly, cheerful and courteous demeanor at all times.
  • Will performs other duties as assigned, requested or deemed necessary by management.
  • Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
  • Will provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
Job Requirements
Qualifications
  • High School diploma or equivalent.
  • Previous Front Desk experience, preferred nor required.
  • Comfortable handling Cash.
  • Some basic computer knowledge.
  • Pro-longed standing indoors with thermostatically climate-controlled work station
  • Must be willing to work weekends and Holidays.
What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:
Wellness:
  • Vacation Time (Part time and Fulltime employees are eligible)
  • Work Life balance.
Rewarding Hard Work:
  • Incentive based bonus program
  • Friends, family and Employee discounts within Choice hotel brand's
  • You are going to love being a part of our team! And we'll pay you for new team members you refer to ANY of our locations!
Career Growth:
  • Free in-house training program

Equal Opportunity Employer. No Relocation assistance provided.

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