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60 Dunkin Counter Help Jobs Hiring Near You

Dunkin

Restaurant Team Member - Dunkin Donuts

Charleston, WV · On-site

$11.75 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Huntington, WV · On-site

$10.25 - $13.50/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Charleston, WV · On-site

$11.75 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Marmet, WV · On-site

$11.75 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Huntington, WV · On-site

$10.25 - $13.50/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Marmet, WV · On-site

$11.75 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Charleston, WV · On-site

$11.75 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Princeton, WV · On-site

$11.50 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

Dunkin

Restaurant Team Member - Dunkin Donuts

Charleston, WV · On-site

$11.75 - $15.25/hr

MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and ... Front Counter and handle payments (if applicable) • Meet speed of service standards while ...

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Dunkin Jobs Information

What are the key skills and qualifications needed to thrive as Counter Help, and why are they important?

To thrive as Counter Help, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, patience, and a friendly demeanor help you connect with customers and handle busy environments. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What are some common challenges faced by Counter Help staff, and how can they be managed effectively?

Counter Help staff often encounter challenges such as managing high customer traffic during peak hours, handling multiple orders simultaneously, and maintaining accuracy under pressure. Effective communication and organizational skills are key to staying efficient and ensuring customer satisfaction. Many employers provide on-the-job training and encourage teamwork, so seeking support from colleagues and staying proactive in learning the menu and systems can make daily tasks more manageable.

What does a Counter Help do?

A Counter Help is responsible for assisting customers at the service counter in establishments such as restaurants, cafes, bakeries, or retail stores. Their duties typically include taking orders, answering questions about products or menu items, handling payments, and sometimes preparing or packaging food and beverages. Counter Help staff play a key role in providing excellent customer service, ensuring orders are accurate, and maintaining a clean and organized work area. Good communication and multitasking skills are essential for this position.

What is the difference between Counter Help vs Cashier?

AspectCounter HelpCashier
Primary RoleAssisting customers, stocking shelves, and supporting salesHandling transactions, processing payments, and managing cash register
Required SkillsCustomer service, stocking, basic product knowledgeCash handling, POS operation, customer service
Work EnvironmentRetail counters, stores, supermarketsCheckout lanes, retail stores, supermarkets
Common UsageUsed interchangeably in retail, but Counter Help often includes broader support rolesSpecifically refers to transaction processing at the point of sale

While both roles involve customer interaction in retail settings, Counter Help typically encompasses a broader range of support tasks beyond just processing transactions. Cashiers focus primarily on handling sales and payments at the register. Understanding these differences can help job seekers target the right positions based on their skills and interests.

What is it like to work at Dunkin?

Dunkin' is a fast-paced and dynamic company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and continuous improvement. As a Dunkin' team member, you would be part of a diverse and inclusive work environment, working in a fast-paced retail setting with a focus on delivering high-quality products and exceptional customer service. Working at Dunkin' may appeal to individuals who value flexibility, opportunities for advancement, and a company that prioritizes community involvement and social responsibility.

Do workers at Dunkin' get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 182 people who took the Breakroom Quiz between November 2025 and May 2026.

Does Dunkin' pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and May 2026.

At Dunkin', are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
52% of people say they have to use vacation days when they’re out sick.
Based on data from 88 people who took the Breakroom Quiz between November 2025 and May 2026.

Are part-time workers able to get health insurance from Dunkin'?

Most people who work part-time can't get health insurance.
93% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 208 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Dunkin'?

Most people who work part-time don’t get paid time off.
83% of people who work part-time say they don’t get paid time off
Based on data from 126 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Dunkin' affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Dunkin'?

Some people get paid time off from work.
63% of people say they don’t get paid time off.
Based on data from 131 people who took the Breakroom Quiz between February 2026 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 228 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Dunkin' worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 232 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Dunkin' workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 208 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it for Dunkin' workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 170 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to get time off at Dunkin'?

Some people find it hard to get time off.
52% of people report it’s hard to get time off.
Based on data from 238 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Dunkin' managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 227 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Dunkin' do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
72% of people report that they don’t do extra unpaid work.
Based on data from 212 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to take sick days at Dunkin'?

Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 280 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Dunkin' job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 103 people who took the Breakroom Quiz between November 2025 and May 2026.

Is working at Dunkin' good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 84 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Dunkin' feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 123 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Dunkin' get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 189 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Dunkin'?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Dunkin' enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 256 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Dunkin' recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 147 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get enough training when they start at Dunkin'?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 128 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get support to advance at Dunkin'?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people think Dunkin'’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 127 people who took the Breakroom Quiz between February 2026 and May 2026.

Do workers feel well informed about how Dunkin' is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and May 2026.
What other companies are hiring for Counter Help jobs?
What are the most popular jobs at Dunkin?
What are the most popular categories at Dunkin?
Infographic showing various Counter Help job openings at Dunkin in the United States as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.
Restaurant Team Member - Dunkin Donuts

Restaurant Team Member - Dunkin Donuts

Dunkin

Barboursville, WV • On-site

$9.50 - $12.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,167 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

Dunkin' Team Member
We want you to join us, because Dunkin' runs on you and we'll be running beside you every step of the way. Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN' for the win.
MOVIN'
As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
  • Flexible Schedule - Full-Time and Part-Time available
  • Free Shift Meals*
  • Best in Class Training & Continuous Learning
  • Advancement Opportunities
  • Paid Time Off*
  • 401(k) Retirement Plan*
  • Medical, Dental and Vision*
  • Community & Charitable Involvement

WINNIN'
• You are 16 years of age (or higher, per applicable law).
• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
Restaurant Team Member Description
Franchisee Organization/Location: Little General Network
Reports To: Restaurant Manager
Overview:
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas
Education/Experience:
• None
Key Competencies
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
Physical Demands/Working Conditions:
• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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