Customer Service Associate I
Burnaby, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
120 Dollar Tree Retail Customer Service Associate Jobs Hiring Near You
Customer Service Associate I
Burnaby, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Kelowna, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Kelowna, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Langford, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Langford, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Duncan, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Duncan, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Victoria, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Victoria, BC · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Winnipeg, MB · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Winnipeg, MB · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Nw,Edmonton,Alberta T5T 4K2 Operations 40229 Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Nw,Edmonton,Alberta T5T 4K2 Operations 40229 Dollar Tree
Customer Service Associate I
Winnipeg, MB · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Winnipeg, MB · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Camrose, AB · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Customer Service Associate I
Camrose, AB · On-site
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Dollar Tree
Dollar Tree Jobs Information
What is it like to work at Dollar Tree?
Dollar Tree operates with a focus on simplicity and efficiency, emphasizing the importance of teamwork and customer satisfaction in its daily operations. The company's store environment is designed to be welcoming and easy to navigate, with a flat organizational structure that allows for open communication and collaboration among employees. Working at Dollar Tree may appeal to individuals who value a fast-paced retail environment, opportunities for advancement, and a company that prioritizes community involvement and charitable giving.
What makes Dollar Tree an attractive place to work?
Dollar Tree is a leading discount retailer with a strong presence in the United States and internationally, known for its commitment to offering high-quality products at affordable prices. The company values a collaborative and supportive work environment, with opportunities for professional growth and development through training programs and career advancement. By joining Dollar Tree, job seekers can contribute to the company's mission of making a positive impact on customers' lives while developing their skills and expertise in a dynamic and fast-paced retail industry.
Do workers at Dollar Tree get paid breaks?
Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 136 people who took the Breakroom Quiz between April 2026 and July 2026.
37% of people say they don’t get paid breaks.
Based on data from 136 people who took the Breakroom Quiz between April 2026 and July 2026.
Does Dollar Tree pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 162 people who took the Breakroom Quiz between April 2026 and July 2026.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 162 people who took the Breakroom Quiz between April 2026 and July 2026.
At Dollar Tree, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 176 people who took the Breakroom Quiz between January 2026 and July 2026.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 176 people who took the Breakroom Quiz between January 2026 and July 2026.
Are part-time workers able to get health insurance from Dollar Tree?
Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 267 people who took the Breakroom Quiz between December 2024 and March 2025.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 267 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Dollar Tree?
Most people who work part-time don’t get paid time off.
82% of people who work part-time say they don’t get paid time off
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.
82% of people who work part-time say they don’t get paid time off
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Dollar Tree affordable enough for their workers?
Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 106 people who took the Breakroom Quiz between January 2026 and July 2026.
67% of people say the health insurance costs are okay
Based on data from 106 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get paid time off at Dollar Tree?
Some people get paid time off from work.
52% of people say they don’t get paid time off.
Based on data from 161 people who took the Breakroom Quiz between April 2026 and July 2026.
52% of people say they don’t get paid time off.
Based on data from 161 people who took the Breakroom Quiz between April 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 141 people who took the Breakroom Quiz between April 2026 and July 2026.
- 54% of people with changing schedules find out their shifts one week or less ahead of time.
- 35% of people with changing schedules find out their shifts two weeks ahead of time.
- 10% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 141 people who took the Breakroom Quiz between April 2026 and July 2026.
Do workers at Dollar Tree worry about hours?
Some people worry about getting enough hours.
58% of people report they worry about getting enough hours.
Based on data from 142 people who took the Breakroom Quiz between April 2026 and July 2026.
58% of people report they worry about getting enough hours.
Based on data from 142 people who took the Breakroom Quiz between April 2026 and July 2026.
Do Dollar Tree workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 124 people who took the Breakroom Quiz between April 2026 and July 2026.
50% report that they don’t have enough control over which shifts they work.
Based on data from 124 people who took the Breakroom Quiz between April 2026 and July 2026.
How easy is it for Dollar Tree workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 255 people who took the Breakroom Quiz between January 2026 and July 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 255 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to get time off at Dollar Tree?
Some people find it hard to get time off.
64% of people report it’s hard to get time off.
Based on data from 132 people who took the Breakroom Quiz between April 2026 and July 2026.
64% of people report it’s hard to get time off.
Based on data from 132 people who took the Breakroom Quiz between April 2026 and July 2026.
Do Dollar Tree managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
55% of people say their manager changes their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between April 2026 and July 2026.
55% of people say their manager changes their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between April 2026 and July 2026.
Do jobs at Dollar Tree spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 132 people who took the Breakroom Quiz between April 2026 and July 2026.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 132 people who took the Breakroom Quiz between April 2026 and July 2026.
How easy is it to take sick days at Dollar Tree?
Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 151 people who took the Breakroom Quiz between April 2026 and July 2026.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 151 people who took the Breakroom Quiz between April 2026 and July 2026.
Is a Dollar Tree job good for students?
Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 161 people who took the Breakroom Quiz between July 2025 and July 2026.
78% of students report this is a good place to work if you’re studying.
Based on data from 161 people who took the Breakroom Quiz between July 2025 and July 2026.
Is working at Dollar Tree good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 117 people who took the Breakroom Quiz between January 2026 and July 2026.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 117 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Dollar Tree feel treated with respect by their managers?
Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 157 people who took the Breakroom Quiz between April 2026 and July 2026.
70% of people say they’re treated with respect by their managers.
Based on data from 157 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Dollar Tree get to take their breaks without interruption?
Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 159 people who took the Breakroom Quiz between April 2026 and July 2026.
47% of people report that their breaks get interrupted.
Based on data from 159 people who took the Breakroom Quiz between April 2026 and July 2026.
Is it stressful to work at Dollar Tree?
Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 165 people who took the Breakroom Quiz between April 2026 and July 2026.
79% of people say they often feel stressed out at work.
Based on data from 165 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Dollar Tree enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 138 people who took the Breakroom Quiz between April 2026 and July 2026.
38% of people report they don’t enjoy their job.
Based on data from 138 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Dollar Tree recommend working with their team?
Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 176 people who took the Breakroom Quiz between April 2026 and July 2026.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 176 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get enough training when they start at Dollar Tree?
Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 160 people who took the Breakroom Quiz between April 2026 and July 2026.
58% of people report they didn’t get enough training when they started working here.
Based on data from 160 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get support to advance at Dollar Tree?
Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 155 people who took the Breakroom Quiz between April 2026 and July 2026.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 155 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people think Dollar Tree’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 161 people who took the Breakroom Quiz between April 2026 and July 2026.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 161 people who took the Breakroom Quiz between April 2026 and July 2026.
Do workers feel well informed about how Dollar Tree is doing?
Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 159 people who took the Breakroom Quiz between April 2026 and July 2026.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 159 people who took the Breakroom Quiz between April 2026 and July 2026.
What other companies are hiring for Retail Customer Service Associate jobs?
What are the most popular jobs at Dollar Tree?
What are the most popular categories at Dollar Tree?
Dollar Tree rating
4.4
Based on 2,484 frontline employees who took The Breakroom Quiz
37th of 39 rated national retailers
Job description
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*
Skills and Experience:
High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
What Dollar Tree employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dollar Tree
Sourced by ZipRecruiter
With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Chesapeake, VA, US