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What is it like to work at Deluxe?

Deluxe is a company that values collaboration and innovation, fostering a culture of teamwork and creativity among its employees. As a leading provider of technology and payment solutions, Deluxe offers a dynamic work environment with a diverse range of roles, from software development to customer support, and provides opportunities for professional growth and development. Working at Deluxe may appeal to candidates who are interested in a fast-paced and entrepreneurial atmosphere, with opportunities to contribute to the company's mission of helping small businesses and financial institutions succeed.

What makes Deluxe an attractive place to work?

Deluxe is a leading provider of payment processing and business solutions, serving a wide range of industries and businesses. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Deluxe, individuals can contribute to the company's mission of helping businesses succeed and grow, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Deluxe get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Deluxe pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

At Deluxe, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Deluxe affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Deluxe?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

Do workers at Deluxe worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and September 2025.

Do Deluxe workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
65% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Deluxe workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Deluxe?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Deluxe managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at Deluxe spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at Deluxe?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Deluxe good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Deluxe feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Deluxe get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Deluxe?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Deluxe enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Deluxe recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Deluxe?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Deluxe?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Deluxe’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Deluxe is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

What are the most popular job types at Deluxe?

    What are the most popular jobs at Deluxe?

    What are the most popular categories at Deluxe?

    Infographic showing various Desktop Support job openings at Deluxe in the United States as of August 2026, with employment types broken down into 91% Full Time, 1% Contract, and 8% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

    Consumer Loan Origination Support Specialist

    KeyBank

    Brooklyn, OH • On-site

    $18.75 - $25/hr

    Full-time

    Posted 23 days ago

    KeyBank rating

    8.2

    Company rating: 8.2 out of 10

    Based on 99 frontline employees who took The Breakroom Quiz

    51st of 171 rated banks

    Job description

    Location:
    4910 Tiedeman Road, Brooklyn Ohio
    Location: Hybrid opportunity requiring a minimum of 2 days in office per week once training is completed
    Hours: Monday- Friday 9am - 6pm ET
    Team also rotates working 10:00am - 7:00pm pm ET about one week per month.
    JOB BRIEF (PURPOSE)
    In a Financial Services Contact Center environment, the CLC Sales Support Associate processes new loan applications received from the Internet channel. The CLC Sales Support Associate will work as the liaison between the client and Underwriting Department gathering information necessary for credit decisions, as well as resolving internal and external client inquiries and concerns. This is a mobile designated position and requires a minimum two days in office work per week.
    ESSENTIAL JOB FUNCTIONS
    • Handle inbound and outbound calls to communicate application requirements and credit decisions to clients, including approvals, declines, and counter offers.
    • Manage the end-to-end processing of loan applications, ensuring all information is accurate and the workflow is efficient.
    • Assist clients by resolving issues and answering questions during the application process; use problem-solving skills to offer appropriate solutions and direct clients to the correct resources for timely resolution.
    • Provide expert guidance and support on escalated calls and complex client matters.
    • Build and maintain strong relationships with both new and existing clients while working in a virtual environment.
    • Coordinate with branch offices to schedule closing appointments and ensure both clients and branch representatives are fully informed of approval conditions for prompt closings and high client satisfaction.
    • Order necessary loan closing documents in preparation for scheduled appointments.
    • Always deliver exceptional client service while strictly adhering to bank policies, regulatory requirements, and internal procedures.
    • Achieving individual performance goals and actively contributing to the overall success of the team.
    • Maintain registration and certification with the Nationwide Mortgage Licensing System and Registry.
    • Demonstrate flexibility by supporting other teams during periods of increased workload or staff absences.

    MARGINAL OR PERIPHERAL FUNCTIONS
    • E-mailing
    • Preparing and e-mailing customer correspondence.
    • Support other lines of business as back up based upon staffing needs.

    REQUIRED QUALIFICATIONS
    • High School Diploma
    • Excellent written and oral communication skills
    • Strong organizational and time management skills.
    • Knowledge of Microsoft Office utilities, including Word & Excel.

    PREFERRED QUALIFICATIONS
    • Associate or bachelor's Degree
    • Financial Services background experience
    • Knowledge of Financial Products
    • Call Center and Customer Service experience

    COMPETENCIES/SKILLS
    • Adaptability
    • Quality Orientation
    • Contributing to Team Success
    • Communication
    • Building Customer Loyalty
    • Initiating Action
    • Conflict Resolution-Client

    EQUIPMENT USED/PHYSICAL REQUIREMENTS
    • PC (keyboard & mouse)
    • Phone w/headset

    TRAINING REQUIRED
    • Classroom and on-the-job
    • PC software training as needed
    • Systems: UJET, ACAPS, CE Desktop, Oracle Banking Platform, KeyView Deluxe

    COMPENSATION AND BENEFITS
    This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
    Please click here for a list of benefits for which this position is eligible.
    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
    Job Posting Expiration Date: 08/15/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
    #LI-Hybrid

    What KeyBank employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About KeyBank

    Sourced by ZipRecruiter

    Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

    Industry

    Banking and credit intermediation

    Company size

    10,000+ Employees

    Headquarters location

    Cleveland, OH, US

    Year founded

    1849

    View All KeyBank Jobs

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