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71 Dcs Product Operations Associate Jobs Hiring Near You

... Product Operations Team. The successful candidate will be at the center of our efforts to connect our world-class agents and technology. You will be responsible for managing executive escalations ...

... Product Operations Team. The successful candidate will be at the center of our efforts to connect our world-class agents and technology. You will be responsible for managing executive escalations ...

Product Operations Associate (MTO) The Product Operations team supports the end-to-end product lifecycle through product data management, SKU setup and maintenance, launch execution, and operational ...

Product Operations Associate (MTO) The Product Operations team supports the end-to-end product lifecycle through product data management, SKU setup and maintenance, launch execution, and operational ...

Associate, Product Operations At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each ...

Associate, Product Operations At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each ...

Associate, Product Operations At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each ...

About the Role The Operations Associate provides day-to-day support across product operations, supplier coordination, documentation management, and cross-functional projects. This role is ideal for ...

Product Operations

San Francisco, CA · On-site

$130K - $200K/yr

As the first product operations hire at Stable you will help us accelerate: establishing, operationalizing, and scaling how we build products that require both engineering and operational excellence.

As the first product operations hire at Stable you will help us accelerate: establishing, operationalizing, and scaling how we build products that require both engineering and operational excellence.

Product Operations Clay is shipping faster, launching more products, and coordinating across more teams than ever before. As we scale, we're hiring our first Product Operations leader to help us ...

Product Operations

New York, NY · On-site

$100K - $150K/yr

We are hiring for Product Operations to sit at the intersection of product, engineering, and go-to-market, serving as the connective tissue between our product team and the customers, partners, and ...

Showing results 21-40

Product Operations Associate, Tier 1

Product Operations Associate, Tier 1

Anduril Industries

Santa Ana, CA

Other

Posted 10 days ago


Anduril rating

9.4

Company rating: 9.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

ABOUT THE TEAM

The Product Operations team is responsible for maintaining the health of our deployed assets across different products and business lines. Our core functions span everything from issue intake and triage to resolution and optimization. We do this by providing a suite of capabilities including managing customer relationships, fleet observability and monitoring, and data analytics. We work within a broader sustainment ecosystem that includes many functional teams across a business line, including Program Management, Engineering, Mission Operations, and Deployments. This team is a crucial component of ensuring customer and mission success, and plays a critical role in shaping how Anduril continues to execute its mission of providing cutting-edge capabilities to the United States and its allies.

ABOUT THE JOB

We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you will assist in supporting our customers and their fielded assets by helping to triage and resolve issues across software and hardware products. You will work closely with more experienced team members, follow established processes, and escalate complex issues as needed. This role is a great opportunity to develop your technical skills, gain hands-on experience, and contribute to a mission-critical operation.
You should have a strong interest in technology, a willingness to learn, and the ability to respond quickly and effectively to customer needs. If you are passionate about groundbreaking technology and want to be part of a team supporting national security efforts, Anduril is interested in speaking with you.

WHAT YOU'LL DO
  • Assist in the intake, triage, and resolution of Anduril's customer issues related to hardware and software products
  • Monitor and respond to support tickets in Salesforce Service Desk or similar ticketing systems
  • Follow established runbooks and processes to troubleshoot and escalate issues appropriately
  • Communicate clearly and professionally with customers and internal teams
  • Document and update knowledge base articles and standard operating procedures (SOPs) under guidance
  • Collaborate with team members to maintain operational readiness and support 24x7 shift coverage
  • Identify recurring issues and suggest opportunities for process improvements
  • Participate in training sessions and continuously develop your technical knowledge
REQUIRED QUALIFICATIONS
  • Bachelor's degree or equivalent experience in a related field, or relevant technical certifications
  • 2+ years of experience in a 24x7 technical-oriented support, help desk, or customer service environment preferred
  • A fundamental understanding of hardware, software, and networking concepts
  • Open to working within a 24x7x365 operation and support non-standard, overnight, or weekend shifts
  • Must be able to work on-site at our Irvine, CA location
  • Must be able to obtain and hold a U.S. Secret security clearance; prior clearances or background investigations are a plus
PREFERRED QUALIFICATIONS
  • Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow
  • Exposure to military or government hardware and software systems is a plus
  • Strong verbal and written communication skills
  • Ability to work effectively as part of a team and execute established procedures
  • Detail-oriented with a customer-focused mindset
  • Willingness to learn and adapt in a fast-paced environmentInterest in embedded systems, sensors, robotics, or national security technology
 

What Anduril employees say

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About Anduril Industries

Sourced by ZipRecruiter

Anduril Industries is a trailblazer in the technology industry based in Costa Mesa, CA, US. Founded in 2017 by Palmer Luckey, the creator of Oculus VR, the company focuses on developing innovative technology to equip and empower those in the defense sector. Its primary products include cutting-edge autonomous systems and AI software that assist in combating threats to national and global security. The mission of Anduril Industries is to integrate technology and defense by building transformative, scalable solutions that ensure a safer world.

Industry

Guided missile and space vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Costa Mesa, CA, US

Year founded

2017

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