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96 Dcs Operations Support Analyst Jobs Hiring Near You

Job Title: IT Operations Support Analyst Job Location: Toronto, ON (Onsite 5 days a week) # Positions: 1 Employment Type: FTE Job Responsibilities: ยท Collaborate : Interface effectively with other ...

Manage and support Adobe Admin Console operations. * Troubleshoot Adobe licensing, provisioning ... Perform log analysis and root-cause investigation. * Collaborate with IAM, Product, and Support ...

Manage and support Adobe Admin Console operations. * Troubleshoot Adobe licensing, provisioning ... Perform log analysis and root-cause investigation. * Collaborate with IAM, Product, and Support ...

Summary The Associate Application Support Analyst / Application Support Analyst plays a critical role within the Customer Support Team, providing high-quality technical and operational support to ...

... Client Operations Group, responsible for ensuring the accurate and timely configuration and ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMT's scanning ...

Analytical mindset with experience using reporting or support tools Preferred Qualifications: * Experience in high-growth technology, logistics, aviation, or operational environments * Experience ...

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IT Operations Support Analyst

IT Operations Support Analyst

Veracity

Toronto, ON

Other

Posted 29 days ago


Job description

Job Title: IT Operations Support Analyst

Job Location: Toronto, ON (Onsite 5 days a week)

# Positions: 1

Employment Type: FTE

Job Responsibilities:

ยท Collaborate: Interface effectively with other support teams and vendors to ensure seamless communication and coordination. This includes working closely with cross-functional teams to resolve issues and implement solutions efficiently.

ยท System Coordination: Coordinate and support system changes, user builds, and desk moves. This involves planning and executing hardware and software installations, ensuring minimal disruption to operations, and maintaining up-to-date documentation of system configurations.

ยท Incident and Problem Management: Manage incident and problem reporting processes. This includes promptly logging issues, diagnosing problems, and escalating them as needed to ensure timely resolutions. You will be responsible for tracking the status of incidents and providing updates to stakeholders.

ยท Dynamic Work Environment: Thrive in a fast-paced, high-pressure environment where priorities may shift quickly. You'll fit right in!

Skills and Experience Required:

Required:

ยท Experience: Minimum of 5 years in the financial services industry, specifically supporting desktops on the trading floor.

ยท Technical Skills:

o 5+ years of hands-on experience with Windows, Linux, and Mac OS environments.

o Proficient in using ServiceNow and JIRA ticketing systems for at least 5 years.

o 5+ years of experience supporting Android and iOS devices

ยท Availability: Must be willing to work overtime when required

Desired:

ยท Certifications such as: Azure, MCSE, MCSD, Microsoft Certified Product Specialist, CompTIA A+, ITIL.