Data Center Technician 1
Irvine, CA · On-site
Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced ...
39 Databank Infrastructure Engineer Jobs Hiring Near You
Data Center Technician 1
Irvine, CA · On-site
Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced ...
Data Center Technician 1
Indianapolis, IN · On-site
Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced ...
Data Center Technician 1
Indianapolis, IN · On-site
Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced ...
Data Center Technician 2
Ashburn, VA · On-site
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Data Center Technician 2
Ashburn, VA · On-site
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Data Center Technician 3
Houston, TX · On-site
Monitor and Resolve technical issues and alarms with DataBank Infrastructure, ensuring issue resolution. * Comfortable with following ERP and Escalating to on-call staff or engineering support staff ...
Data Center Technician 3
Houston, TX · On-site
Monitor and Resolve technical issues and alarms with DataBank Infrastructure, ensuring issue resolution. * Comfortable with following ERP and Escalating to on-call staff or engineering support staff ...
Data Center Technician 2
Atlanta, GA · On-site
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Data Center Technician 2
Atlanta, GA · On-site
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Data Center Technician 2
Plano, TX · On-site
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Data Center Technician 2
Plano, TX · On-site
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as ...
Colocation Engineer (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Colocation Engineer will be responsible for engineering functions in support of customer ...
Colocation Engineer (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Colocation Engineer will be responsible for engineering functions in support of customer ...
Building Systems Engineer
Los Angeles, CA · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Building Systems Engineer - BMS/EPMS The Building Systems Engineer specializing in Building ...
Building Systems Engineer
Los Angeles, CA · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Building Systems Engineer - BMS/EPMS The Building Systems Engineer specializing in Building ...
Enablement Engineer
Dallas, TX · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Enablement Engineer is a technical individual contributor responsible for implementing, testing ...
Enablement Engineer
Dallas, TX · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Enablement Engineer is a technical individual contributor responsible for implementing, testing ...
Building Systems Engineer
Atlanta, GA · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Building Systems Engineer - BMS/EPMS The Building Systems Engineer specializing in Building ...
Building Systems Engineer
Atlanta, GA · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Building Systems Engineer - BMS/EPMS The Building Systems Engineer specializing in Building ...
IT Engineer 3 (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and ...
IT Engineer 3 (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and ...
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Technical Support Engineer (Overnight) is a member of the Support Operations team in the ...
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Technical Support Engineer (Overnight) is a member of the Support Operations team in the ...
Technical Support Engineer 2 (Remote)
Dallas, TX · On-site +1
... infrastructure. This environment consists of space, power, and network transport services. DataBank ... The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed ...
Technical Support Engineer 2 (Remote)
Dallas, TX · On-site +1
... infrastructure. This environment consists of space, power, and network transport services. DataBank ... The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed ...
MEP Manager - Red Oak, Texas
Red Oak, TX · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Supervise, mentor, and develop engineering and facilities staff * Foster a culture of ...
MEP Manager - Red Oak, Texas
Red Oak, TX · On-site
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Supervise, mentor, and develop engineering and facilities staff * Foster a culture of ...
Health and Safety Specialist (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... and engineering teams across the company to promote a safe workplace, assist with compliance ...
Health and Safety Specialist (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... and engineering teams across the company to promote a safe workplace, assist with compliance ...
Senior CPQ Manager (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Engineering, Billing, Finance, Product, and Service Delivery translating business needs into CPQ ...
Senior CPQ Manager (Remote)
Dallas, TX · On-site +1
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Engineering, Billing, Finance, Product, and Service Delivery translating business needs into CPQ ...
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Technical Support Engineer - Overnight / Patching Coordinator is a member of the Support ...
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... The Technical Support Engineer - Overnight / Patching Coordinator is a member of the Support ...
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Bachelor's Degree in Engineering, preferred * 5 years experience managing, supervising or leading ...
New
... infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our ... Bachelor's Degree in Engineering, preferred * 5 years experience managing, supervising or leading ...
New
DataBank Jobs Information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
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Job description
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Data Center Technician I provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintain accurate chain-of-custody logs of incoming and outgoing customer packages and ensure facility cleanliness. As a member of the Operations Team, the Data Center Technician I will handle trouble tickets and remote hands requests from creation through resolution. Data Center Technician I will assist with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues and guide both internal and customer compliance to our security standards.
Responsibilities
Qualifications
Benefits
#LI-DNI
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Data Center Technician I provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintain accurate chain-of-custody logs of incoming and outgoing customer packages and ensure facility cleanliness. As a member of the Operations Team, the Data Center Technician I will handle trouble tickets and remote hands requests from creation through resolution. Data Center Technician I will assist with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues and guide both internal and customer compliance to our security standards.
Responsibilities
- Create and maintain effective customer relationships, with customer satisfaction as the goal. Answering customer phone calls and emails within a timely and professional manner.
- Assisting with guidance on Installs, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
- Monitor and help troubleshoot technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff in a fast-paced data center environment.
- Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
- Capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted on time.
- Always maintain facility cleanliness and 'Tour Readiness'.
- Follow DataBank Cabling Standards.
- Help maintain accurate inventory of work tools, equipment, and devices.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent
- Previous NOC/SOC/IOC experience and/or data center experience
- Some familiarity with DS1, DS3, Ethernet and dark fiber circuits
- Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams
- 0-4 years of experience or demonstrated ability to meet the responsibilities/qualifications.
- Customer Service Skills
- Cross Team Collaboration
- Running Cable/Climbing Ladders
- Be able to handle Critical Infrastructure emergencies
- Network/Power Monitoring
- Able to work a rotating schedule
- Responsibility and dependability are a must
- Candidates must have reliable transportation
- Reliable and able to work independently, if necessary
- Strong written and verbal communication skills
- Ability to learn quickly and apply new knowledge and skills
- Assess situations and escalate accordingly, following internal procedures
- Knowledge of Windows operating systems both pc and server-side
- Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus
- Must be able to lift a minimum of 50 lbs
Benefits
- Health, Vision and Dental Insurance Packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off, Volunteer Time Off and Paid Holidays
- Certification Reimbursement
#LI-DNI
About DataBank
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Dallas, TX, US
Year founded
2005