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Customer Operations

60 Customer Operations Customer Service Jobs Hiring Near You

Hertz

Customer Operations Manager

Newark, NJ · On-site

$62K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

SLANT, Inc.

Customer Operations Specialists

Lehi, UT · On-site

Customer Operations Specialist Slant is an AI native CRM for financial advisors. Our mission is to ... Financial advisors pride themselves on the fact that they really care about customer service. They ...

Customer Service | Full-Time

Customer Care Agent

Hinesville, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

New

Simpro Software

Customer Operations Analyst

Miami, FL

Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and ... Service recognition awards * Click here to find out more about working at Simpro Group! Our Core ...

AirPay

Customer Operations Associate

Manhattan, NY · On-site

$75K/yr

We are committed to delivering exceptional customer service and building lasting relationships with our users. We're looking for a dynamic and motivated Customer Operations Associate/Manager to join ...

IDEMIA

Customer Operations Specialist

Chantilly, VA

Purpose The Customer Operations Specialist - Service Center serves as the primary point of contact between the CRE and the Service Center, ensuring seamless coordination and execution of customer ...

Alfa Laval

Customer Operations Manager

Kenosha, WI · On-site

$95K - $105K/yr

About the job As an integral member of our Hygienic Fluid Handling management team, our Customer Operations Manager will lead a customer and partner support organization focused on delivering ...

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Customer Operations Jobs Information

What are the most popular job types at Customer Operations?
    What are the most popular jobs at Customer Operations?
    Infographic showing various Customer Service job openings at Customer Operations in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Hybrid job distribution.

    Customer Operations Manager

    Hertz

    Newark, NJ • On-site

    $62K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 22 days ago

    Hertz rating

    6.2

    Company rating: 6.2 out of 10

    Based on 196 frontline employees who took The Breakroom Quiz

    141st of 171 rated vehicle equipment hire

    Job description


    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
    The salary for this position is $62,000/yr
    What You'll Do:
    • Responsible for daily customer operations and revenue generation for their assigned function
    • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
    • Resolves customer issues, ensuring a positive customer experience
    • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
    • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
    • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
    • Conducts performance evaluations that are timely and constructive, where applicable
    • Participates in the recruiting process, as required
    • Provides management with various updates and indicators as requested
    • Remains current on all administrative duties according to company policy

    What We're Looking For:
    • 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
    • High School Diploma required, Bachelor's Degree preferred
    • Moderate proficiency in Microsoft Office Suite
    • Ability to collaborate with internal and external stakeholders
    • Flexible and adaptable; ability to work effectively in ambiguous situations
    • Excellent verbal and written communication skills
    • Ability to address and resolve customer service challenges
    • Results driven, ability to make decisions and help solve problems
    • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
    • Ability to drive process and organizational change
    • Ability to influence
    • Ability to motivate teams and keep a positive attitude in a fast-paced environment
    • Ability to work under minimal supervision with a goal-oriented mindset
    • Ability to see the big picture and leverage critical thinking and decision-making skills
    • Excellent organization, time management, delegation, and prioritization skills.
    • Courageous leadership and accountability

    What You'll Get:
    • Up to 40% off the base rate of any standard Hertz Rental
    • Paid Time Off
    • Medical, Dental & Vision plan options
    • Retirement programs, including 401(k) employer matching
    • Paid Parental Leave & Adoption Assistance
    • Employee Assistance Program for employees & family
    • Educational Reimbursement & Discounts
    • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
    • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

    About Us
    The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
    US EEO STATEMENT
    At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
    Individuals are encouraged to apply for positions because of the characteristics that make them unique.
    EOE, including disability/veteran

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