**Work schedule is:**
Fri 12:30 p.m.- 10 p.m.
Sat and Sun 9 a.m.- 10 p.m. PST
BASIC PURPOSE
The Staffing Coordinator provides the highest caliber of customer service to our field staff and to our client facilities.
ESSENTIAL FUNCTIONS
- Provide first level support to both field staff and facility customers
- Operate efficiently and effectively with a sense of urgency to carry out tasks on an individual basis and in a team setting
- Partner with clients to determine staffing requirements
- Offer assignments at client facilities to qualified field staff
- Manage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and tools
- Manage open orders and fill open shifts with qualified field staff
- Communicate all updates in a timely manner to both field staff and facility customers
- Remain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessary
- Develop and foster excellent relationships between clients and field personnel.
- Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company’s reputation by demonstrating standards of excellence.
- Perform all other duties as assigned by management.
QUALIFICATIONS
- 1-2 years’ experience, preferable in the staffing industry
- Must have strong computer and analytical skills, proficient with Microsoft Outlook. Database and/or automated program experience a plus
- Previous healthcare and/or call center experience preferred
- Bilingual (Spanish, Arabic and Mandarin) preferred
Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.