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22 Crosscountry Program Management Jobs Hiring Near You

This role focuses on supporting caregivers (HCPs), clients, and internal teams by managing onboarding/offboarding, compliance tracking, communication, and client relations. The Program Coordinator ...

This role focuses on supporting caregivers (HCPs), clients, and internal teams by managing onboarding/offboarding, compliance tracking, communication, and client relations. The Program Coordinator ...

This role focuses on supporting caregivers (HCPs), clients, and internal teams by managing onboarding/offboarding, compliance tracking, communication, and client relations. The Program Coordinator ...

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crosscountry Jobs Information

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need expertise in project planning, resource allocation, risk management, and a solid understanding of program life cycles, often supported by a bachelor's degree and experience in project or program management. Familiarity with tools like Microsoft Project, Jira, and certifications such as PMP or PgMP is typically required. Excellent leadership, communication, and problem-solving skills help in coordinating cross-functional teams and managing stakeholder expectations. These skills ensure that complex programs are delivered on time, within scope, and aligned with organizational goals.

How does a Program Manager typically collaborate with cross-functional teams to achieve project goals?

Program Managers work closely with cross-functional teams such as engineering, marketing, finance, and operations to align project objectives with organizational strategy. They facilitate communication, coordinate resources, and manage dependencies across teams to ensure milestones are met on schedule. Regular meetings, status updates, and transparent documentation are key practices, helping to address challenges proactively and keep everyone on track. This collaborative approach not only drives program success but also builds strong professional relationships across the organization.

What is program management?

Program management is the coordinated oversight and management of multiple related projects that align with an organization's strategic objectives. Program managers ensure that projects within a program are executed efficiently, risks are managed, and benefits are realized. They focus on aligning project outcomes with business goals, optimizing resources, and communicating progress to stakeholders. Unlike project managers, who handle individual projects, program managers oversee a collection of projects to deliver greater value.

What is the difference between Program Management vs Project Management?

AspectProgram ManagementProject Management
FocusOversees multiple related projects to achieve strategic objectivesManages individual projects to meet specific goals
ScopeBroader, involving multiple projects and stakeholdersNarrower, focused on specific deliverables
ResponsibilitiesAligns projects with organizational strategy, manages interdependenciesPlans, executes, and closes individual projects
CertificationsPMP, PgMP often preferredPMP commonly required

While both roles require strong organizational and leadership skills, program management focuses on coordinating multiple projects to achieve strategic goals, whereas project management concentrates on delivering specific project outcomes efficiently.

What are the most popular jobs at Crosscountry?

Program Mgmt - MSP Liaison Onsite

crosscountry

Boston, MA

Other

Posted 15 days ago


Job description

BASIC PURPOSE:

 

The MSP Onsite Liaison will provide sales and administrative support and coverage for the Program management team. This role is designed to provide exceptional customer service to healthcare facilities, healthcare professionals, and supplier partners.

ESSENTIAL FUNCTIONS:   

  • Coordinate weekly face to face meetings with client unit managers and directors.
  • Obtain and update unit specific information and orientation/first day information.
  • Assist with coordinating orientation program and manage the unit tours
  • Act as the liaison with routine updates and escalation communication to MSP team members Manage external and internal contacts in internal systems
  • Have knowledge of Managed Service programs and processes and point of escalation for questions and issues.
  • Work with facility contacts to ensure all travelers attend orientation, tour the facility, and reach various destinations and their units in a timely and positive manner.
  • During unit tours, and during one-to-one meetings, communicate with unit managers to ensure their needs are being met.
  • Represent and support the business initiatives of Cross Country Staffing internally and externally.
  • Service all internal and external customers and subcontractors in a positive manner at all times.
  • Managing and leveraging all internal tools and systems
  • Serve as VMS subject matter expert, trainer, and resource for facility clients
  • Assist Program Manager with all operational and administrative tasks
  • Generate reports from internal and VMS technology, format and prepare for facility distribution
  • Other duties as assigned.

 

Must have the ability to perform the essential functions of the position with or without reasonable accommodation.

 

QUALIFICATIONS:

  • Prior experience in a business office environment, preferably in a staffing or healthcare
  • Must have administrative or sales experience, preferred experience within Recruitment or Account Services.

 

Education: High School Diploma or equivalent required, college education preferred.

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