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Cox Communications
Cox Communications

94 Cox Communications Customer Service Jobs Hiring Near You

Cox Communications, Inc.

Account Executive

Dayton, OH · On-site

$53K - $79K/yr

The Account Executive will have strong sales and customer service skills, acumen for business ... About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of ...

Cox

Dealer Services Specialist II

Grove City, OH · On-site

$20.10 - $30.10/hr

Great coworkers who love being part of a team At Cox, we believe in being transparent - [click here ... Strong communication and interpersonal skills. * The ability to perform at a high level and adapt ...

Cox

Part Time Driver (Manheim)

Grove City, OH · On-site

$15.12/hr

... Service or Gas Truck Driver when the vehicle is out of gas. * Assist customers (i.e., dealers ... Benefits: Benefits of working at Cox may include health care insurance (medical, dental, vision ...

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Cox Communications Jobs Information

What is it like to work at Cox Communications?

Cox Communications is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. The company's team structure is designed to promote cross-functional collaboration, with employees working together to deliver high-quality services and solutions to customers. Working at Cox Communications may appeal to candidates who are passionate about technology, customer service, and community involvement, as the company offers opportunities for professional development and community engagement.

What makes Cox Communications an attractive place to work?

Cox Communications is a leading provider of telecommunications services, operating in multiple markets across the United States and offering a wide range of products and services to its customers. The company is known for its commitment to innovation, collaboration, and employee development, fostering a dynamic work environment that encourages creativity, teamwork, and continuous learning. By joining Cox Communications, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for professional growth, skill development, and career advancement in a stable and supportive organization.

Do workers at Cox Communications get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cox Communications pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cox Communications, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cox Communications affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cox Communications?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Cox Communications worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Cox Communications workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Cox Communications workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Cox Communications?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cox Communications managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 90 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Cox Communications spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Cox Communications?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cox Communications job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.

Is working at Cox Communications good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Cox Communications feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cox Communications get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cox Communications?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cox Communications enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cox Communications recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cox Communications?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cox Communications?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cox Communications’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cox Communications is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Cox Communications?

    What are the most popular jobs at Cox Communications?

    What are the most popular categories at Cox Communications?

    Infographic showing various Customer Service job openings at Cox Communications in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution.

    Account Executive

    Cox Communications, Inc.

    Dayton, OH • On-site

    $53K - $79K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 29 days ago

    Cox Communications rating

    8.2

    Company rating: 8.2 out of 10

    Based on 128 frontline employees who took The Breakroom Quiz

    21st of 101 rated telecommunications companies

    Job description

    Company
    Cox Enterprises
    Job Family Group
    Sales
    Job Profile
    Account Executive I - Dayton
    Management Level
    Individual Contributor
    Flexible Work Option
    Hybrid - Ability to work remotely part of the week
    Travel %
    Yes, 25% of the time
    Work Shift
    Day
    Compensation
    Compensation includes a base salary in the range of $53,000.00 - $79,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $55,000.00.
    Job Description
    At Cox, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.
    Cox First Media, a Cox Enterprise company, is in search of a savvy Account Executive. The right person for this role will be responsible for nurturing existing clients and developing new client relationships.
    What You'll Do:
    The Account Executive will have strong sales and customer service skills, acumen for business development, proven success with cold calling/outbound sales and a strong emphasis on solution base selling. This role will work primarily with small to medium size businesses in Dayton, OH and the surrounding region and will report directly to the National, Retail, and Recruitment Sales Manager.
    This role will primarily work remotely, but will be required to report to the Dayton, OH office periodically and will travel in the surrounding area (~15% or more) to attend client meetings.
    Responsibilities:
    • Develop and grow opportunities for new business, reactivating inactive accounts and growing existing business.
    • Conduct research to identify clients with advertising needs.
    • Design and implement strategies useful in the creation of effective marketing solutions using newspaper and digital product mix
    • Contact clients through calls and meetings to discuss advertising opportunities, present proposals, and discuss creative plans for their advertising campaigns
    • Work with internal support staff to implement client advertising campaigns
    • Participate in conferences/meetings/networking events to improve job knowledge and increase contact network
    • Responsible for reaching monthly core and digital goals.

    What's In It For You?
    A business is only as good as the people who make it thrive. At Cox, we take pride in our people and take care of them accordingly. Our award-winning employee culture and benefits speak to our commitment to our people:
    • We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
    • Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans.
    • We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance.
    • You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness and more.
    • As you grow your family, rest assured that you'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
    • Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
    • Our employees enjoy discounts on computers, entertainment, travel and more.
    • Continuing education and professional development are important, and at Cox we offer both.
    • We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.

    Who you are:
    Minimum Qualifications:
    • Bachelor's degree in a related discipline and 4 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years of experience; or 6 years of experience in a related field with no bachelor's degree.
    • Safe drivers needed; valid driver's license required.

    Preferred Qualifications:
    • Prior media sales experience a plus.
    • Strong digital aptitude.
    • Excellent presentation skills (verbal and written).
    • Outstanding customer service and negotiation skills.
    • Excellent time management, multi-tasker and teamwork capabilities.

    Benefits
    The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
    About Us
    As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
    Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

    What Cox Communications employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Cox Communications logo

    About Cox Communications

    Sourced by ZipRecruiter

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

    Industry

    Media and telecom

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

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