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Cox Communications

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Cox Communications Jobs Information

What is it like to work at Cox Communications?

Cox Communications is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. The company's team structure is designed to promote cross-functional collaboration, with employees working together to deliver high-quality services and solutions to customers. Working at Cox Communications may appeal to candidates who are passionate about technology, customer service, and community involvement, as the company offers opportunities for professional development and community engagement.

What makes Cox Communications an attractive place to work?

Cox Communications is a leading provider of telecommunications services, operating in multiple markets across the United States and offering a wide range of products and services to its customers. The company is known for its commitment to innovation, collaboration, and employee development, fostering a dynamic work environment that encourages creativity, teamwork, and continuous learning. By joining Cox Communications, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for professional growth, skill development, and career advancement in a stable and supportive organization.

Do workers at Cox Communications get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Cox Communications pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

At Cox Communications, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Cox Communications affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Cox Communications?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 41% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Cox Communications worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Cox Communications workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Cox Communications workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Cox Communications?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cox Communications managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Cox Communications spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Cox Communications?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Cox Communications job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.

Is working at Cox Communications good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Cox Communications feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cox Communications get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Cox Communications?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cox Communications enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cox Communications recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Cox Communications?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Cox Communications?

Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Cox Communications’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Cox Communications is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Cox Communications?
    What are the most popular jobs at Cox Communications?
    What are the most popular categories at Cox Communications?
    Infographic showing various Insurance job openings at Cox Communications in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.
    Fleet Client Services & Billing Specialist II

    Fleet Client Services & Billing Specialist II

    Cox Communications, Inc.

    Columbus, OH

    $18.17 - $27.31/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 6 days ago

    Cox Communications rating

    8.4

    Company rating: 8.4 out of 10

    Based on 126 frontline employees who took The Breakroom Quiz

    17th of 96 rated telecommunications companies

    Job description

    Company

    Cox Automotive - USA

    Job Family Group

    Vehicle Operations

    Job Profile

    Fleet Client Services Specialist II

    Management Level

    Individual Contributor

    Flexible Work Option 

    Can work remotely but need to live in the specified city, state, or region

    Travel %

    No

    Work Shift

    Day

    Compensation

    Hourly pay rate is $18.17 - $27.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.

    Job Description

    Cox Fleet keeps your fleet moving!

    Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

    Cox Fleetis the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

    Cox Fleetis currently hiring a Fleet Services & Billing Specialistto support the growth of the company.

    Duties & Responsibilities:

    • Assist with the billing process in all markets in area.

    • Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician
    • Timely and accurate documentation and notation in all Cox Fleet systems regarding each customer contact
    • Providing excellent customer service for all internal and external customer calls
    • Be professional and establish positive customer rapport
    • Obtain customers approval for all repairs and services to be performed
    • Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business
    • Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience
    • Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician
    • Continuously develop and improve company capabilities in Dispatching and Service Scheduling
    • Additional duties and special projects as assigned

    Requirements:

    • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
    • Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.
    • Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners.
    • Excellent organizational skills and the ability to balance a variety of tasks.
    • Strong Excel and data entry skills, and the ability to learn new platforms (such as FSCA IT Systems, including Web Wrench, MobileFrame, RO Writer)
    • Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful.
    • Ability to work independently and collaboratively within a team environment.
    • Excellent problem-solving skills
    • Highly organized with exceptional follow-through abilities

    Drug Testing

    To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

    Benefits

    Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

    About Us

    Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



    What Cox Communications employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Cox Communications

    Sourced by ZipRecruiter

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

    Industry

    Media and telecom

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    View All Cox Communications Jobs

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