Cotality

60 Cotality Client Services Account Manager Jobs Hiring Near You

Sr. Program Manager, Client Delivery

Dallas, TX ยท Hybrid

$114.80K - $115.20K/yr

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... The Senior Program Manager, Client Delivery will be responsible for all aspects of the ...

... tools to verify client information. * Inquiry Handling: Manage routine customer inquiries and ... Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified ...

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... The Associate Manager is responsible for driving daily production, maintaining service quality, and ...

... accounts by applying deep technical expertise of Cotality products and data to solve business ... Manage/document client engagements to document scope and detailed requirements of services to be ...

Consistently deliver exceptional client service in a high-volume production environment * Manage ... Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified ...

Senior Data Consulting Analyst

Dallas, TX ยท On-site

$85.10K - $107.30K/yr

... and Client Success. This highly collaborative role drives strategic initiatives, guides by ... As a Subject Matter Expert, you will advise account executives and product managers on how Cotality ...

Consistently deliver exceptional client service in a high-volume production environment * Manage ... Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified ...

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... Focus is on service level performance, escalations, risk compliance, and adherence to internal ...

Consistently deliver exceptional client service in a high-volume production environment * Manage ... Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified ...

Associate, Technical Customer Care

Dallas, TX ยท On-site

$14.25 - $19.75/hr

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... Manage inbound technical inquiries on behalf of client, acting as an extension of our client * This ...

VP, Head of Contact Center Excellence

Dallas, TX ยท On-site

$137K - $175.60K/yr

... and manage a high-performing global team. * Service Excellence: Demonstrated passion for and ... Effectively represent Cotality in Senior Client meetings , events and strategy meetings by ...

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... Focus is on service level performance, escalations, risk compliance, and adherence to internal ...

Associate, Technical Customer Care

Oklahoma City, OK ยท Hybrid

$13.50 - $18.50/hr

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... Manage inbound technical inquiries on behalf of client, acting as an extension of our client * This ...

Associate, Technical Customer Care

Dallas, TX ยท Hybrid

$14.25 - $19.75/hr

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... Manage inbound technical inquiries on behalf of client, acting as an extension of our client * This ...

VP, Head of Contact Center Excellence

Dallas, TX ยท On-site

$137K - $175.60K/yr

... and manage a high-performing global team. * Service Excellence: Demonstrated passion for and ... Effectively represent Cotality in Senior Client meetings , events and strategy meetings by ...

Director, Software Engineering

Dallas, TX ยท Hybrid

$250.30K/yr

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and ... You will guide a distributed team responsible for mission-critical, client-facing applications. The ...

Showing results 41-60

Sr. Program Manager, Client Delivery

Cotality

Dallas, TX โ€ข Hybrid

$114.80K - $115.20K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago


Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
The Senior Program Manager, Client Delivery will be responsible for all aspects of the implementation of assigned programs and provides a single point of contact for complex large-scale programs. In particular, this role will oversee a complex technical program of projects supporting the real estate product suite. This program includes a mix of complex delivery projects, LEAN initiatives, and coordination of workstreams with interdependencies with Product, Product Marketing, Sales, Client Delivery, and Client Success teams.
Responsibilities:
  • Program Leadership: Responsible for coordinating aspects from initiation to post implementation for complex large-scale programs. Mentors and drives change with stakeholder teams, fostering a collaborative and productive work environment. Lead weekly and monthly status report meetings as appropriate to ensure proper progress and communication throughout the Cotality eco system. Fosters and develops program management methodologies as designed at the enterprise level and seeks to drive change effectively across the organization.
  • Governance Provide program governance ownership, which includes monitoring and managing program scope through the change mgmt. process, establishing and maintaining regular cadence of program governance to communicate state, escalations and decision rises and issues to ensure leadership engagement.
  • Portfolio Management: Prioritize and track a complex portfolio of initiatives, driving outstanding project execution.
  • Project Planning: Develop and manage comprehensive project plans across the program, ensuring alignment with strategic objectives.
  • Stakeholder Management: Collaborate with cross functional stakeholders around progress, milestones and status of the initiative leveraging appropriate tools and communication matrix. Develops processes across programs and ensures consistent implementation. Partners and collaborates with stakeholders throughout the business unit to gain consensus and drive program completion. Partners with internal and external customers, business partners, and others to understand and prioritize business goals and information needs related to the project, driving results.
  • Risk Management: Identify potential program risks and develop mitigation strategies.
  • Budget Management: Oversee project budgets, ensuring projects are completed within financial constraints. Provide financial oversight inclusive of: monitoring budget, run rate, forecast, cost savings and delta reporting. Will provide findings and financial details to the executive team on a timely basis (Monthly, quarterly or upon request).
  • Performance Tracking: Monitor project progress and performance, using metrics and KPIs to ensure successful outcomes.
  • Change Management: Act as the central point of liaison, communications, and coordination between stakeholder teams and others

Job Qualifications:
  • Education: A bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business).
  • Experience: 10+ years of project management experience; 5+ years of program management experience, with a strong track record of managing technical enterprise projects. Experience working with top consulting firms such as Accenture, EY, PwC, or similar is highly preferred.
  • Leadership Experience: Proven ability and a track record of leading high-performing project teams is required.
  • Certifications: Professional certifications such as PMP (Project Management Professional) or PMP (Program Management Professional) are highly valued.
  • Skills: Strong analytical, organizational, and communication skills. Excellent leadership and stakeholder management skills. Expertise in project management tools (ClickUp preferred) and methodologies (Agile).
  • Industry: Experience in real estate or adjacent industry a plus.

#LI-Hybrid
#LI-RS1
Annual Pay Range:
111,900 - 160,000 USD
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights, depending on role classification, include:
  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Health: Multiple medical plan options with mental health and wellness support offerings.
  • Retirement: 401(k) with company match and vesting after one year.
  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Privacy Policy
Global Applicant Privacy Policy
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.