Cosm
Cosm

60 Cosm Operations Jobs Hiring Near You

Hospitality Manager

Detroit, MI · On-site

$68K - $75K/yr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Oversee the daily operations of portions of the front-of-house team while partnering with other ...

Cosm is a global technology company that brings experiences to life in immersive environments. We ... tasks, and operational support as needed. • Participate in ongoing training sessions to ...

Training Coordinator

Detroit, MI · On-site

$30 - $35/hr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Previous experience in food & beverage, hospitality, or venue operations preferred. * Proficiency ...

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Must be able to work a variety of shifts, based on the need volume of the operation (late hours ...

Security Guard

Atlanta, GA · On-site

$20/hr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Good working knowledge of security operations, safety practices in a business environment and ...

Director, Talent Acquisition

The Colony, TX · On-site

$96K - $132K/yr

... Operations Leadership, Food & Beverage, Security, and Culinary. Responsibilities: * Overall responsibility for the recruiting strategy and hiring for all of Cosm. We have a team-oriented culture ...

... operations, catering, marketing, and event production teams to ensure flawless planning, execution, and guest experience. * Manage event timelines, budgets, and client expectations to deliver Cosm ...

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Must be able to work a variety of shifts, based on the need volume of the operation (late hours ...

Cosm was born from the fusion of some of the greatest innovators in the history of technology ... Formal training in computer systems and peripherals operation, maintenance, and repair is desirable.

Cosm is a global technology company that brings experiences to life in immersive environments. We ... This role also supports overall venue operations by assisting with wayfinding, event setup and ...

Fan Ambassador (Part Time)

Detroit, MI · On-site

$14.75 - $19/hr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... This role also supports overall venue operations by assisting with wayfinding, event setup and ...

Broadcast Engineer

Los Angeles, CA · On-site

$11K - $120K/mo

You'll collaborate closely with field engineers, production teams, software developers, and venue operations to ensure every broadcast meets Cosm's uncompromising quality standards. If you're someone ...

Security Guard (Part Time)

Detroit, MI · On-site

$15.75 - $19.25/hr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Good working knowledge of security operations, safety practices in a business environment, and ...

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Must be able to work a variety of shifts, based on the need volume of the operation (late hours ...

Line Cook (Part Time)

The Colony, TX · On-site

$14.50 - $18.25/hr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Must be able to work a variety of shifts, based on the need volume of the operation (late hours ...

Dishwasher (Part Time)

Detroit, MI · On-site

$12.75 - $16.50/hr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... The Dishwasher supports the venue operations by maintaining clean dishes, equipment, and work areas ...

Senior Financial Analyst

Los Angeles, CA · On-site

$105K - $140K/yr

Cosm is a global technology company that brings experiences to life in immersive environments. We ... drive operational performance, profitability, and disciplined growth. This role will translate ...

Cosm is a global technology company that brings experiences to life in immersive environments. We ... Must be able to work a variety of shifts, based on the need volume of the operation (late hours ...

Cosm is a global technology company that brings experiences to life in immersive environments. We ... beverage operations and maintaining a clean, organized environment. You ensure timely, accurate ...

For official Cosm opportunities, always visit www.cosm.com/careers. Summary: The Senior Project Manager owns the Project Management Office (PMO) function for Chadds Ford Operations. This role is ...

Showing results 21-40

Hospitality Manager

Cosm

Detroit, MI • On-site

$68K - $75K/yr

Full-time

Re-posted 18 days ago


Job description

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.
IMPORTANT NOTICE FROM THE COSM HUMAN RESOURCES & RECRUITING TEAM REGARDING A RECRUITING SCAM: Your security and trust matter to us. Please note that Cosm Recruiters will ALWAYS communicate with you from an official "@Cosm.com" email address or through authorized platforms such as LinkedIn. We will NEVER request payments, banking details, or personal financial information during the recruitment process. If you receive a suspicious communication or job offer claiming to be from Cosm, please do not respond or share personal information. For official Cosm opportunities, always visit www.cosm.com/careers.
Summary:
Hospitality Managers are key members of the Venue Leadership team at Cosm. They are responsible for directly overseeing the front-of-house teams to ensure that Cosm's culture and established Pillars of Service are upheld throughout the venue, from the customer's ("Fan's") experience to our Food & Beverage teams.
The Hospitality Manager is responsible for hiring, coaching, mentoring, teaching, developing, and leading members of our Venue team to deliver a best-in-class Shared Reality Fan Experience with passion and enthusiasm.
Our Hospitality Managers must be passionate about customer service and leadership. This is an amazing opportunity to join a growing company, and we are looking for people who want to learn and grow with us. This role requires the ability to work weekends and late evenings with high energy and a positive attitude.
Responsibilities:
  • Lead daily through our Pillars of Service: Connected, Optimistic, Service-Oriented, and Memorable.
  • Interview, select, train, and develop an exceptional team to deliver Cosm's best-in-class Fan experience.
  • Address performance issues immediately to coach and correct, while rewarding exceptional performance in alignment with our Culture of Rewarding for Performance.
  • Oversee the daily operations of portions of the front-of-house team while partnering with other departments to provide a holistic, Fan-centric, "CosmWorthy" experience.
  • Regularly use our Recognition Program to reward positive behavior among team members on a daily, weekly, monthly, and yearly basis.
  • Responsible for weekly scheduling of teams, with the ability to adapt to business needs and/or special events.
  • Handle Fan inquiries, complaints, and feedback to maintain our "CosmWorthy" highest level of standards.
  • Develop and implement operational strategies to enhance the Fan experience and improve service quality.
  • Identify and implement incremental revenue opportunities across the business while staying current with industry trends and best practices.
  • Partner with our Purchasing Manager to facilitate weekly inventory needs.
  • Coordinate day-of-event collaboration with all other departments for multiple program transitions within a single day, including pre-shift meetings and closing reports.

Experience:
  • Bachelor's degree in Business or Hospitality preferred, but not required.
  • 5+ years of experience in attractions, restaurants, sports, hotels, or entertainment venues.
  • 3+ years of experience in a management or leadership position preferred.
  • Strong experience in bar and/or restaurant management preferred.
  • Proven ability to build, train, and lead high-performing teams while aligning internally around sales and marketing initiatives to enhance the guest experience.
  • Excellent communication and leadership skills.
  • Ability to work seamlessly with peers and senior leaders across all business functions.
  • Experience thriving in a fast-paced environment; must be able to adapt to daily changes.
  • Strong organizational and planning skills, with the ability to prioritize, handle multiple tasks, and delegate effectively.
  • Ability to work traditional and non-traditional hours (nights, weekends, holidays) as required.
  • Ability to stand and walk for long periods, including maneuvering up and down stairs.
  • Proficiency with guest service tools, point-of-sale systems, kitchen display systems, and human resource systems preferred.

Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations.
All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.