Incident Support Manager
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
60 Computer World Services Software Jobs Hiring Near You
Incident Support Manager
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Help Desk Specialist II Lead (CRS)
$69K - $81K/yr
Provide advanced troubleshooting for complex hardware, software, A/V, Windows OS, M365, email ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Help Desk Specialist II Lead (CRS)
$69K - $81K/yr
Provide advanced troubleshooting for complex hardware, software, A/V, Windows OS, M365, email ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Quality Assurance Specialist
Ashburn, VA · On-site
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Quality Assurance Specialist
Ashburn, VA · On-site
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Cybersecurity Operations Lead
$120K - $150K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Cybersecurity Operations Lead
$120K - $150K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Power Business Intelligence (BI) Analyst
Ashburn, VA · On-site
$110K - $160K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Power Business Intelligence (BI) Analyst
Ashburn, VA · On-site
$110K - $160K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
IL · On-site
$130K - $150K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
IL · On-site
$130K - $150K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Cloud Engineer
$110K - $115K/yr
Supports the development of network systems as-built documentation and executes hardware/software ... Computer World Services is committed to the full inclusion of all qualified individuals. As part of ...
Cloud Engineer
$110K - $115K/yr
Supports the development of network systems as-built documentation and executes hardware/software ... Computer World Services is committed to the full inclusion of all qualified individuals. As part of ...
Project Manager (PM) Lead
Linthicum, MD · On-site
$170K - $250K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Project Manager (PM) Lead
Linthicum, MD · On-site
$170K - $250K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Problem Support Manager with Security Clearance
Ashburn, VA · On-site
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Problem Support Manager with Security Clearance
Ashburn, VA · On-site
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Incident Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Incident Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Network Operations Lead
Ashburn, VA · On-site
$130K - $210K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Network Operations Lead
Ashburn, VA · On-site
$130K - $210K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
IL · On-site
$120K - $150K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
IL · On-site
$120K - $150K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Power Business Intelligence (BI) Analyst
$110K - $160K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Power Business Intelligence (BI) Analyst
$110K - $160K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Security Team Lead
Bratenahl, OH · On-site
Maintain secure baselines for all hardware, software, and services supported under this contract ... Onsite at customer location Computer World Services is an affirmative action and equal employment ...
Security Team Lead
Bratenahl, OH · On-site
Maintain secure baselines for all hardware, software, and services supported under this contract ... Onsite at customer location Computer World Services is an affirmative action and equal employment ...
Cloud Engineer
Springfield, VA · On-site
$110K - $115K/yr
Supports the development of network systems as-built documentation and executes hardware/software ... Computer World Services is committed to the full inclusion of all qualified individuals. As part of ...
Cloud Engineer
Springfield, VA · On-site
$110K - $115K/yr
Supports the development of network systems as-built documentation and executes hardware/software ... Computer World Services is committed to the full inclusion of all qualified individuals. As part of ...
Contract Manager / Task Manager with Security Clearance
San Antonio, TX · On-site
$80K - $108K/yr
Computer World Service, Corp. (CWS) is pursuing a new contract opportunity, and this position is contingent upon contract award. FMTI seeks a well-qualified Program Manager to perform as the Contract ...
Contract Manager / Task Manager with Security Clearance
San Antonio, TX · On-site
$80K - $108K/yr
Computer World Service, Corp. (CWS) is pursuing a new contract opportunity, and this position is contingent upon contract award. FMTI seeks a well-qualified Program Manager to perform as the Contract ...
Network Administrator with Security Clearance
Scott Air Force Base, IL · On-site
$75K - $85K/yr
Monitor and respond to complex technical control facility hardware and software problems ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Network Administrator with Security Clearance
Scott Air Force Base, IL · On-site
$75K - $85K/yr
Monitor and respond to complex technical control facility hardware and software problems ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Network Program Manager
$170K - $220K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Network Program Manager
$170K - $220K/yr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
Performing routine hardware/software checks for 16 AF operated equipment including: routers ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Performing routine hardware/software checks for 16 AF operated equipment including: routers ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Defense AI Engineer -- Hybrid On-Site at Fort Meade
Fort George G Meade, MD · On-site
$120 - $180/hr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
New
Defense AI Engineer -- Hybrid On-Site at Fort Meade
Fort George G Meade, MD · On-site
$120 - $180/hr
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...
New
Computer World Services Jobs Information
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$95K - $145K/yr
Full-time
Re-posted 26 days ago
Job description
CWS seeks an Incident Support Manager to direct incident management operations for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Incident Support Manager directs incident management operations, ensuring timely response and resolution of network disruptions affecting CBP mission systems.
Duties & Responsibilities
- Lead incident management and restoration efforts.
- Coordinate response teams during major outages or critical events.
- Ensure proper documentation, root cause tracking, and reporting.
- Liaise with CBP Incident Managers and senior leadership.
- Drive continual service improvement through process evaluation
Required Qualifications
- Bachelor's in IT or related field.
- 10+ years in IT operations or network incident management.
- ITIL v3 and Certified Incident Manager (CIM) certifications.
Preferred Qualifications
- CCNA or CCNP certification.
- Prior DHS or CBP network operations experience.
Place of Performance
- Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).
Clearance
- Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
$95,000 - $145,000 a year
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Computer World Services
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Falls Church, VA, US
Year founded
1990