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62 Citizens Digital Content Manager Jobs Hiring Near You

Citizens Bank

Senior Digital Content Partner

Westwood, MA · On-site

$80K - $133K/yr

The Senior Digital Content Management Partner is responsible for developing and executing ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Intelliswift

Digital Content Manager

Parsippany, NJ

SUMMARY The Digital Content Manager will be responsible for planning, implementing, and managing best in class content for a range of users on. ESSENTIAL DUTIES: * Manage the website content strategy ...

Intelliswift

Digital Content Manager

Parsippany, NJ · On-site

SUMMARY The Digital Content Manager will be responsible for planning, implementing, and managing best in class content for a range of users on. ESSENTIAL DUTIES: * Manage the website content strategy ...

Intelliswift

Digital Content Manager

Parsippany, NJ · On-site

SUMMARY The Digital Content Manager will be responsible for planning, implementing, and managing best in class content for a range of users on. ESSENTIAL DUTIES: * Manage the website content strategy ...

RBW

Digital Content Manager

Kingston, NY · On-site

$80K - $95K/yr

What success looks like As the Digital Content Manager, you will be responsible for creating, planning, distributing, and optimizing digital content across RBW.com, social media, and newsletter media.

CATALIS

Digital Content Manager

Alpharetta, GA · On-site

The Opportunity The Digital Content Manager drives top-of-funnel growth through a combination of ... of citizens EEO Statement We are an equal opportunity employer and value diversity. We are ...

InterSources

Digital Content Manager

Westlake, TX · Hybrid

Digital Content Manager Location: Westlake, TX | Smithfield, RI | Merrimack, NH On-site/Remote/Hybrid: Onsite Duration: 12 Months Interview Process: 2 Round No of submissions: No of Positions: Top ...

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Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.

What makes Citizens an attractive place to work?

Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.

What other companies are hiring for Digital Content Manager jobs?

What are the most popular jobs at Citizens?

What are the most popular categories at Citizens?

Infographic showing various Digital Content Manager job openings at Citizens in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 77% Physical, 19% Hybrid, and 4% Remote job distribution.

Senior Digital Content Partner

Citizens Bank

Westwood, MA • On-site

$80K - $133K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description


The Senior Digital Content Management Partner is responsible for developing and executing integrated content and campaign strategies that drive awareness, engagement, and conversion across the student banking journey.
This role combines traditional content marketing and campaign development, social media strategy and activation, and emerging capabilities in modular content, LLM optimization, and cross-channel orchestration.
Reporting to the Consumer Digital Content Manager, the position serves as a strategic partner to Student Banking and cross-functional teams, ensuring content is campaign-driven and performance-oriented, audience-relevant across key student segments, consistent and compliant across distributed channels, and increasingly structured for future AI-driven discovery.
Primary responsibilities include
  • Lead development of integrated, multi-channel campaign strategies across business priorities, seasonal moments, and real-time relevance opportunities
  • Translate business goals into messaging frameworks, content plans, and activation strategies across owned, social, and partner channels
  • Partner with marketing, social, paid media, and creative teams to execute campaigns end-to-end
  • Develop and guide social-first content strategies aligned to student audience behaviors and platform best practices
  • Lead audience-first content strategy and editorial planning across the student journey
  • Ensure content aligns to SEO best practices, customer needs, and financial education priorities
  • Identify opportunities to evolve content into reusable, modular components to support scale and personalization
  • Support optimization of content for both traditional search and emerging LLM-driven discovery
  • Act as a central partner across pods and business lines to ensure content consistency across distributed teams and channels
  • Monitor and report on performance using KPIs such as app starts, conversions, and engagement metrics
  • Leverage analytics insights to inform campaign optimization and future content strategies
  • Ensure all content meets legal, risk, and compliance requirements and supports audit readiness
  • Support and improve content workflows, campaign planning processes, and cross-team coordination
  • Supports project management/coordination roles as needed and additional responsibilities as assigned by the AVP, Consumer Digital Content Manager.

Qualifications
  • 5-7 years of experience in digital content, content marketing, or social media strategy
  • Proven experience leading integrated, multi-channel campaigns
  • Experience working in cross-functional, matrixed environments
  • Strong background in content strategy, editorial planning, and SEO
  • Experience with social media strategy and platform-specific content development
  • Familiarity with digital analytics tools such as Adobe Analytics
  • Ability to translate performance data into actionable insights
  • Strong collaboration and stakeholder management skills
  • Experience in financial services or a regulated industry preferred
  • Familiarity with modular content, personalization strategies, and emerging AI/LLM trends a plus
  • Vendor/agency management experience a plus
  • Ability to work in fast paced environment and successfully manage multiple large projects at once

Education:
Bachelor's Degree or equivalent work experience.
Hours and Schedule:
Hours: 40
Schedule Monday-Friday 8-5 Hybrid in Boston MA, New York, NY, or Pittsburgh, PA office 4 days 1 day remote
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Pay Transparency
The salary range for this position is $80,000-$133,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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