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Citigroup Inc
Citigroup Inc

64 Citi Customer Service Representative Jobs Hiring Near You

McNail Insurance Agency, Inc.

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Customer Service Representative

Jackson, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Jackson, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Guhring Inc. is looking for a motivated and customer-focused Customer Service Representative to join our growing team. In this role, you will be the key connection between our customers, sales team ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You will be the first point of contact for any ...

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Citigroup Inc Jobs Information

What is it like to work at Citi?

Citi is a global bank that values diversity, inclusion, and innovation, fostering a collaborative and dynamic work environment. The company operates through various business lines, including consumer banking, institutional clients group, and transaction services, with a focus on delivering financial solutions to individuals, corporations, and governments worldwide. Working at Citi offers opportunities for career growth, professional development, and global exposure, making it an attractive option for those seeking a challenging and rewarding career in finance.

What makes Citi an attractive place to work?

Citi is a leading global bank with a long history of innovation and a strong commitment to serving its clients and communities. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on complex projects and develop new skills. By joining Citi, individuals can contribute to the company's mission of building a better future for all, while also advancing their own careers and achieving their personal and professional goals.

Do workers at Citibank get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Citibank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and August 2026.

At Citibank, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Citibank affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Citibank?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Citibank worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Citibank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Citibank workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Citibank?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Citibank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Citibank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Citibank?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Citibank job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at Citibank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Citibank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Citibank get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Citibank?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Citibank enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Citibank recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Citibank?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Citibank?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Citibank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Citibank is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Citi?

What are the most popular categories at Citi?

Customer Service Representative

McNail Insurance Agency, Inc.

Jackson, TN • On-site

$14 - $16/hr

Full-time

Posted 10 days ago

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Job description

Customer Service Representative

McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN. This is a full-time, in-office position for someone who enjoys helping customers, communicating professionally, and building a career in the insurance industry.

Pay

  • $14–$16 per hour
  • Full-time, in-office position

Responsibilities

  • Assist customers with questions and general service needs
  • Answer phone calls and respond to customer inquiries
  • Provide professional and friendly customer service
  • Maintain accurate customer information and documentation
  • Assist with insurance-related administrative tasks
  • Learn company procedures, products, and insurance services
  • Help ensure customers receive timely and accurate assistance

Requirements

  • Minimum 1 year of in-office, non-retail customer service experience
  • Strong communication and interpersonal skills
  • Professional, dependable, and customer-focused
  • Comfortable working in an office environment
  • Ability to pass a criminal background check
  • Willingness to obtain an insurance license if hired
  • Strong attention to detail and ability to learn new information
  • Insurance license preferred, but not required

Schedule

  • Full-time
  • Monday–Friday
  • In-office in Milan, TN

Why Join McNail Insurance Agency, Inc.?

This is a great opportunity for an experienced customer service professional to build a career in the insurance industry. Insurance experience or an active license is a plus, but we are willing to train the right candidate who is motivated to obtain their insurance license.

Apply today to join McNail Insurance Agency, Inc. as a Customer Service Representative!