50 Cefcu Customer Service Jobs Hiring Near You

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?
Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Provides financial planning, investment services, and member relationship management. Refines financial strategies, deepens member engagement, and enhances advisory skills. Assesses member needs, conducts consultations, and recommends tailored investment and insurance solutions. Strengthens knowledge of brokerage operations, compliance, and business development. Within two years transitions to a Financial Advisor III.
Provides the highest quality member experience, for both internal and external members.
Core Hours
Monday - Friday 8:45 am - 5:15 pm
Note: Core hours may change and availability for evening and Saturday hours may occur to meet business needs.

Required:

• High school diploma or equivalent
• Maintains a Life/Health Producer license along with FINRA Series 7 and Series 66, or Series 7, 63, and 65, or Series 7, 63, and 66 licenses, while fulfilling all continuing education and testing requirements necessary to keep licenses current.
• Must possess a current, valid driver's license, an acceptable driving record, and personal vehicle insurance.
• Must be fingerprinted and pass FINRA's background checks.
• Must sign Broker-Dealer's Registered Representative Agreement
• 2-6 years of licensed experience in securities

Preferred:

• Completion of Associates, Bachelors, or Master degree in Finance, Business Administration, Economics, Accounting, or a related field
• 4-6 years of licensed experience in securities may be considered in place of a degree.
• Experience in member/client relationship management, financial planning, or sales within a financial institution is preferred.
• Certifications such as Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC)
• Bi-lingual, Spanish preferred
• Strong knowledge of investment products, financial planning concepts, and regulatory requirements
• Excellent communication, interpersonal, and relationship-building skills
• Sales and business development experience with a focus on financial solutions
• Ability to analyze financial data and present recommendations to member/clients
• Proficiency in financial planning software and CRM systems

Annual Base Pay Range

The anticipated starting pay range for this position is $58,656.00 - $58,656.00.

This position is eligible for incentive pay opportunities based on sales performance.

Benefits

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan - Pension

Defined Contribution Plan - 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.