CEFCU
CEFCU

60 Cefcu Jobs Hiring Near You

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

Decatur Member Assistant

Decatur, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

Sheridan Village Member Assistant

Peoria, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

Germantown Member Assistant

Germantown, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

Airport Member Assistant

Peoria, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for ...

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CEFCU Jobs Information

Do workers at CEFCU get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Does CEFCU pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

At CEFCU, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from CEFCU affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at CEFCU?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at CEFCU?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at CEFCU?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at CEFCU feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at CEFCU get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at CEFCU?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.

Do people at CEFCU enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at CEFCU recommend working with their team?

Most people recommend working with their team.
90% of people report that they would recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at CEFCU?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at CEFCU?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think CEFCU’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
63% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers feel well informed about how CEFCU is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

What are the most popular states for Cefcu jobs?

What are the most popular job types at Cefcu?

What are the most popular categories at Cefcu?

Infographic showing various job openings at Cefcu in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Direct Lending Interviewer

CEFCU

Peoria, IL

$18.56 - $21.81/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


CEFCU rating

9.1

Company rating: 9.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?
Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Gathers information from consumer loan applicants over the phone and via the internet, and reviews credit history from a national credit reporting agency and CEFCU internal systems to complete loan applications. Determines appropriate loan type for the member's request and ensures it conforms to CEFCU policy, procedures, and credit granting guidelines. Contacts members via phone or email to communicate loan stipulations, counteroffers, or denials. Gathers relevant, comfortable payment ranges from members to aid in offering applicable Debt Protection products. Answers loan related questions from members or other CEFCU staff, and reaches out to new Indirect members using member service and sales skills to welcome new members and offer upsales to achieve personal, department and corporate goals.
Provides the highest quality member experience, for both internal and external members.
Hours:
Monday - Friday 8 a.m. - 5 p.m.
Saturday - 9 a.m. - 1 p.m.Required:High school diploma or equivalent.0-2 years lending and/or call center experience. or equivalent combination of education and experience.Ability to demonstrate a working knowledge of critical CEFCU systems and screens within the 10-week training period including, Automated Loan Processing System (ALPS), Consumer Loan Origination System (CLOS), VSA, COL MIF, MAF, CTI, etc.Ability to work in a structured, fast paced and continuously changing environment.Strong verbal and written communication skills.Ability to recognize potential cross-sales and upsales.Must register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act)Preferred:Experience in customer service, sales, and/or as a telephone representative in a call center environment.Thorough knowledge and understanding of CEFCU products and services, including Consumer Loan Origination System (CLOS), loan documentation, title procedures, and loan policies and procedures.Experience in consumer lending.Applicable college education and/or commensurate experience.

Summary Pay Range

The anticipated starting pay range for this position is $18.56 - $21.81.

The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.

Please note that salary is only one component of total compensation at CEFCU.

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan - Pension

Defined Contribution Plan - 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.


What CEFCU employees say

Pay

Benefits

Hours and flexibility

Workplace

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