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50 Cefcu Customer Service Jobs Hiring Near You

CEFCU

CSR Information

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Customer Service experience. • Strong judgement, decision making and analytical skills. • ...

CEFCU

CSR Information

Peoria, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Customer Service experience. • Strong judgement, decision making and analytical skills. • ...

CEFCU

CSR Information

Peoria, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Call Center/Customer Service experience.Strong judgement, decision making and analytical skills.

CEFCU

CSR Information

Peoria, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Customer Service experience. • Strong judgement, decision making and analytical skills. • ...

CEFCU

Card Member Services Representative I

Peoria, IL · Hybrid

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... High school diploma or equivalent.0-2 years' customer service or call center experience.0-2 years ...

CEFCU

Decatur Member Assistant

Decatur, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Required: • 0-2 years' customer service experience. • High school diploma or equivalent. • ...

CEFCU

Card Member Services Representative I

Peoria, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Required: • High school diploma or equivalent. • 0-2 years' customer service or call center ...

CEFCU

Prospect Member Center Member Assistant

Champaign, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Required: • 0-2 years' customer service experience. • High school diploma or equivalent. • ...

CEFCU

Direct Lending Interviewer

Peoria, IL · On-site

$18.56 - $21.81/hr

Experience in customer service, sales, and/or as a telephone representative in a call center environment.Thorough knowledge and understanding of CEFCU products and services, including Consumer Loan ...

CEFCU

Prospect Member Center Member Assistant

Champaign, IL · On-site

$18.56 - $21.81/hr

CEFCU member service team members are critical to the success of the credit union. They provide a ... Required: • 0-2 years' customer service experience. • High school diploma or equivalent. • ...

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All JobsCefcu Customer Service Jobs

CEFCU Jobs Information

Do workers at CEFCU get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Does CEFCU pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

At CEFCU, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from CEFCU affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at CEFCU?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at CEFCU?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at CEFCU?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at CEFCU feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at CEFCU get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at CEFCU?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.

Do people at CEFCU enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at CEFCU recommend working with their team?

Most people recommend working with their team.
90% of people report that they would recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at CEFCU?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at CEFCU?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think CEFCU’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
63% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers feel well informed about how CEFCU is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

What are the most popular job types at Cefcu?

    What are the most popular jobs at Cefcu?

    What are the most popular categories at Cefcu?

    Infographic showing various Customer Service job openings at Cefcu in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

    CSR Information

    CEFCU

    Remote

    $18.56 - $21.81/hr

    Other

    Re-posted 21 days ago

    CEFCU rating

    9.1

    Company rating: 9.1 out of 10

    Based on 10 frontline employees who took The Breakroom Quiz

    Job description

    Join Team CEFCU

    Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU!

    CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

    Maintains a member-oriented focus and professionally resolves member requests via phone, chat, email and secure message in a fast-pace, high volume environment. Demonstrates a strong, needs-based sales and service focus as defined and measured in the Member Contact Center, Corporate Balanced Scorecards and Business Plans. Mitigates fraud and protects member information by following security protocols and communicates fraudulent attempts to front-line staff and Fraud Prevention. Processes the limited opening and closing of member accounts. Provides front-line support with transition of service, policies, notifications, system outages, mergers, product/system conversion, product/service enhancements and other member affecting situations. Provides the highest quality member experience, for both internal and external members.

    Hours: Monday - Friday 7:30 a.m. - 6:00 p.m. Saturday 9:00 a.m. - 3:00 p.m. 100% WFH after successful completion of training.

    Required: • High school diploma or equivalent. • 0-2 years' experience. • Ability to learn and work in a fast paced, structured and continuously changing environment. • High level of dependability. • Basic operations and knowledge of Microsoft Word and Excel. • Exceptional communication skills. • Attention to detail and quality. • Proven relationship building and needs based sales skills.

    Preferred: • CEFCU experience and a thorough knowledge of CEFCU products and services. • Call Center/Customer Service experience. • Strong judgement, decision making and analytical skills. • Resilient and able to resolve conflict. • Ability to navigate multiple communication systems and multi-task. • Ability to create professional written content/email. • Acquire and maintain a thorough understanding of all Federal and State Regulations governing Financial Institutions. • Bilingual-Spanish and English. • Applicable college courses or commensurate experience.

    Summary Pay Range

    The anticipated starting pay range for this position is $18.56 - $21.81. The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications. Please note that salary is only one component of total compensation at CEFCU.

    What CEFCU employees say

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