Ccs
Ccs

60 Ccs Jobs Hiring Near You

Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives. * Ability to work onsite/in-office in all three locations ...

Account Coordinator

Norwood, MA ยท On-site

$19 - $23/hr

Provides first level superior phone support to CCS' client base by initiating and fielding inbound calls in a helpful and intelligent manner in order to maintain company professionalism standards.

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. The Senior Project Manager is responsible for leading complex, cross-functional ...

Conducts associate training programs for new hires and existing associates to successfully bill Third Party Liability claims, resolve Denials, various components of the Revenue Cycle, CCS/ClaimAssist ...

CSA, Commercial Route IV

Portsmouth, NH

$18.75 - $24.50/hr

Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives. * Maintains work areas and equipment in conditions as ...

Staff Pharmacist

Roanoke, VA ยท On-site

$51 - $60/hr

CCS is an EEOC/AA employer. M/F/D/V Company Overview CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the ...

Staff Pharmacist

Clearwater, FL ยท On-site

$52.50 - $61.75/hr

CCS is an EEOC/AA employer. M/F/D/V Company Overview CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the ...

Staff Pharmacist

Clearwater, FL ยท On-site

$52.50 - $61.75/hr

CCS is an EEOC/AA employer. M/F/D/V CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual ...

Staff Pharmacist

Roanoke, VA ยท On-site

$58.50 - $68.75/hr

CCS is an EEOC/AA employer. M/F/D/V Company Overview CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the ...

Staff Pharmacist

Roanoke, VA ยท On-site

$51 - $60/hr

CCS is an EEOC/AA employer. M/F/D/V CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual ...

Staff Pharmacist

Clearwater, FL

$52.50 - $61.75/hr

CCS is an EEOC/AA employer. M/F/D/V Company Overview CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the ...

Staff Pharmacist

Roanoke, VA ยท On-site

$51 - $60/hr

CCS is an EEOC/AA employer. M/F/D/V Company Overview CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the ...

Showing results 41-60

Engagement Assistant

Engagement Assistant

The CCS Companies

Portsmouth, NH โ€ข On-site

Other

Posted 29 days ago


Job description

POSITION SUMMARY:

The Engagement Assistant is responsible for assisting the Engagement Specialist and the Business Operations Manager in the design, implementation and follow through of our operational gamification strategy, as well as, assisting in other operational administrative functions.

ESSENTIAL FUNCTIONS:

  • Works with the Engagement Specialist to help create, execute, and participate where needed on current incentives and engagement initiatives.
  • Assists with creating and producing reporting and output of information to ensure proper qualifiers are used, and the incentives results are accurate.
  • Applies principles that inspire Associates to participate in activities and contests (achievements, status, recognition rewards, etc).
  • Leverages new technology tools (RMG, Canva) and design frameworks to create compelling, motivating games and contests to help drive targeted performance improvement.ย 
  • Measures program effectiveness and addresses user feedback to revise contests/games/programs as needed.
  • Disseminates best practices and advice regarding games, contests, programs, rewards.
  • Assists when help is needed in other areas of operations, such as reception desk or administrative coverage.
  • Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives.ย ย ย ย ย 
  • Ability to work onsite/in-office in all three locations (Salem, Portsmouth, and Norwood) and in accordance with CCS and department policies and procedures.
  • Ability to maintain a consistent and regular attendance in accordance with an established schedule.ย ย ย ย ย ย ย ย ย ย ย ย ย ย 

QUALIFICATIONS:

  • 1-3 of Administrative Support experience preferred, relevant work experience will also be considered. ย 
  • Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to Call Center.
  • Experience understanding, developing and monitoring Key Performance Indicators (KPIs) to drive performance and employee engagement.
  • Call Center and/or Customer Service experience a plus.ย 
  • Strong Excel experience required. Knowledge of MS Outlook, PowerPoint, Word and Excel is required.
  • Must have excellent verbal and written communication skills.
  • Ability to multi-task.
  • Able to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Able to consistently creates and develops new ways of doing things and improves projects that were previously completed.
  • Must be receptive to feedback, willing to learn and embrace continuous improvement.

EDUCATION REQUIREMENTS:

High school diploma or equivalent (some college preferred)