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88 Carters Seasonal Customer Service Associate Jobs Hiring Near You

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Carter's Jobs Information

Do workers at Carter's get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Carter's pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

At Carter's, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Carter's?

Only some people who work part-time can get health insurance.
63% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Carter's?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Carter's affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Carter's?

Some people get paid time off from work.
37% of people say they don’t get paid time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Carter's worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carter's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Carter's workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Carter's?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carter's managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Carter's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Carter's?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Carter's job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Carter's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Carter's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carter's get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Carter's?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carter's enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carter's recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Carter's?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Carter's?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Carter's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Carter's is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Seasonal Customer Service Associate jobs?

What are the most popular jobs at Carters?

What are the most popular categories at Carters?

Infographic showing various Seasonal Customer Service Associate job openings at Carters in the United States as of August 2026, with employment types broken down into 19% Full Time, and 81% Part Time. Highlights an 100% Physical job distribution.

Customer Care Assistant - Seasonal/Part-time

Ernesta

Dallas, TX • On-site

$25/hr

Part-time

Re-posted 17 hours ago

Key responsibilities

  • Respond to customer inquiries related to orders, shipping, delivery scheduling, product information, rug care, and general support.

  • Troubleshoot customer concerns and partner with internal teams to resolve issues quickly and accurately.

  • Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.

Job description

Seasonal Customer Experience Associate
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience.
We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We're problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers.
Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for a Seasonal Customer Experience Associate to join our Customer Experience team during one of our busiest times of year. This is a temporary role ideal for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in delivering exceptional service.
As a Seasonal Customer Experience Associate, you'll serve as a trusted resource for our customers, helping them navigate questions about their orders, products, deliveries, and care. You'll work alongside our experienced Customer Experience team to ensure every interaction reflects Ernesta's commitment to thoughtful, personalized service.
If you're energized by solving problems, communicating with empathy, and creating positive customer experiences, we'd love to hear from you.
What You'll Do
  • Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.
  • Respond to customer inquiries related to orders, shipping, delivery scheduling, product information, rug care, and general support.
  • Troubleshoot customer concerns and partner with internal teams to resolve issues quickly and accurately.
  • Maintain a high level of accuracy while managing multiple customer conversations and priorities.
  • Help customers feel confident and cared for throughout their purchasing journey.
  • Learn Ernesta's products, policies, and systems to provide knowledgeable and consistent support.
  • Contribute to a collaborative team environment during a high-volume seasonal period.
  • This is an in-person role, based out of our showroom located in Preston Royal in Dallas, TX.

Seasonal Employment
  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $25/hour
Qualifications
  • 1-3 years of experience in customer service, hospitality, retail, or another customer-facing role.
  • Exceptional written and verbal communication skills.
  • Naturally empathetic with a passion for helping people and solving problems.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Comfortable learning new technology and working across multiple systems.
  • Detail-oriented with sound judgment and a positive, team-first attitude.
  • Passion for home design, interiors, or creating exceptional customer experiences is a plus.
  • Availability to work a flexible schedule during the seasonal assignment, including occasional evenings or weekends in the showroom.
Nice to Have
  • Experience using customer support platforms such as Gladly, Shopify, or Salesforce.
  • Experience supporting ecommerce or direct-to-consumer brands.
  • Interest in interior design, home décor, or architecture.
Why Join Ernesta?
At Ernesta, every customer interaction matters. As a Seasonal Customer Experience Associate, you'll play an important role in helping us deliver a seamless, elevated experience during one of our busiest seasons while working alongside a collaborative team that values empathy, curiosity, and craftsmanship.
Equal Opportunity Employer
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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