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64 Captech Senior Account Manager Jobs Hiring Near You

VPL, Inc

Senior Account Manager

Columbus, OH

The Senior Account Manager serves as a strategic partner to key customer accounts, building and expanding executive-level relationships while driving long-term account retention, customer ...

Advastar, Inc

Sr. Account Manager

Austin, TX ยท On-site +1

$120K - $130K/yr

#jobalert | DIRECT HIRE | SR. ACCOUNT MANAGER | LANDSCAPING CONSTRUCTION & SERVICES [Austin, TX] New Opportunity for a senior-level Account Manager in the residential landscaping industry, overseeing ...

VPL, Inc

Senior Account Manager

Columbus, OH ยท On-site

The Senior Account Manager serves as a strategic partner to key customer accounts, building and expanding executive-level relationships while driving long-term account retention, customer ...

Honeywell

Sr Account Manager

Houston, TX ยท On-site

The Senior Account Manager maintains and expands relationships with strategically important customers. The Senior account manager is responsible for achieving strategic account objectives and ...

Advastar, Inc

Sr. Account Manager

Austin, TX ยท On-site +1

$120K - $130K/yr

#jobalert | DIRECT HIRE | SR. ACCOUNT MANAGER | LANDSCAPING CONSTRUCTION & SERVICES [Austin, TX] New Opportunity for a senior-level Account Manager in the residential landscaping industry, overseeing ...

The Zebra

Senior Account Manager

Austin, TX ยท On-site

$100K/yr

Senior Account Manager As a Senior Account Manager, you will be the primary point of contact and trusted advisor for our carrier partners, representing The Zebra with expertise and strategic insight.

Selr LLC

Senior Account Manager

New York, NY ยท On-site

Senior Account Manager Location: New York, NY (Onsite) Compensation: Competitive base salary with performance-based incentives Industry: Martech Employment Type: Full-time About the Company Our ...

PromoPlacement

Senior Account Manger

Dallas, TX ยท On-site

Senior Account Manager Who We Are: We're in the business of creating meaningful connections. We build strong relationships with clients to understand their company culture and dynamics, enabling us ...

Shield

Senior Account Manager

MN ยท On-site +1

$77K - $85K/yr

Senior Account Manager Department: Professional Services Employment Type: Full Time Location: OneNet Global - Remote Compensation: $77,000 - $85,000 / year Description The Senior Account Manager owns ...

HLK

Senior Account Manager

Saint Louis, MO ยท On-site

The Senior Account Manager partners closely with clients and cross-functional teams to deliver work that drives measurable results and helps move our clients' businesses forward. This position ...

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Infographic showing various Senior Account Manager job openings at Captech in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Senior Account Manager

VPL, Inc

Columbus, OH

Full-time

Posted 11 days ago

Job description

VPL is looking for a Senior Account Manager to join our growing team.


The Senior Account Manager serves as a strategic partner to key customer accounts, building and expanding executive-level relationships while driving long-term account retention, customer satisfaction, and growth. This individual owns the overall success of a portfolio of high-value accounts by developing strategic account plans, identifying opportunities to deepen the partnership, and ensuring customers realize measurable business value from VPL's solutions.

This role acts as the primary advocate for the customer internally, partnering across Sales, Operations, Customer Success, and Leadership to deliver exceptional service while proactively solving business challenges. The Senior Account Manager also mentors team members, shares best practices, and contributes to the ongoing development of account management strategies.

What You'll Do...

  • Develop trusted advisor relationships with executive stakeholders across assigned customer accounts.
  • Own and execute strategic account plans that align customer objectives with VPL's solutions and long-term growth strategy.
  • Drive customer retention, expansion, and increased adoption of VPL's services.
  • Identify and use Salesforce to document and track opportunities to grow existing accounts through cross-selling, upselling, and expanded partnership.
  • Execute a structured annual and quarterly engagement cadence including in-person executive sponsor touches and business reviews that communicate program performance, ROI, market trends, and strategic recommendations.
  • Analyze customer data to identify savings opportunities, improve compliance, optimize vendor utilization, and uncover new business opportunities.
  • Collaborate with customers to implement industry best practices and continuously improve their freight management programs.
  • Serve as the primary escalation point for complex customer issues, coordinating cross-functional teams to ensure timely resolution.
  • Partner closely with Sales, Operations, Finance, and Leadership to develop solutions that support customer objectives.
  • Proactively identify risks to customer satisfaction and develop mitigation strategies before issues arise.
  • Maintain a strong understanding of healthcare logistics, transportation trends, and competitive market dynamics.
  • Provide mentorship and guidance to Account Managers by sharing best practices, supporting onboarding, and contributing to team development.
  • Contribute to process improvements and strategic initiatives that enhance the customer experience and account management function.
  • Own the account renewal cycle leading renewal strategy and negotiation, and coordinating with senior leadership on commercial exceptions.

What You'll Bring...

  • 7+ years of strategic account management, customer success, or business development experience in a B2B environment.
  • Healthcare, pharmacy, medical supply chain, or logistics industry experience preferred.
  • Demonstrated success managing enterprise or strategic customer accounts with executive-level stakeholders.
  • Proven ability to execute account touch plan while consistently achieving retention and customer satisfaction goals.
  • Exceptional communication, presentation, negotiation, and relationship-building skills.
  • Strong business acumen with the ability to translate data into strategic recommendations.
  • Experience leading executive business reviews and presenting to senior leadership.
  • Highly organized with excellent project management and prioritization skills.
  • Ability to influence cross-functional teams without direct authority.
  • Comfortable navigating ambiguity and managing multiple high-priority initiatives simultaneously.
  • Advanced proficiency in Microsoft Office (particularly Excel and PowerPoint) and CRM platforms such as Salesforce.
  • Self-motivated, collaborative, and passionate about delivering exceptional customer experiences with a history of measurable customer satisfaction outcomes.

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