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Capital One

62 Capital One Business Process Associate Jobs Hiring Near You

Infosys Limited Digital

Process Associate

Reno, NV · On-site

You will be responsible for keeping accurate records of business activities including detailed ... High School diploma or GED equivalent * 6 months of experience in the Preferred Qualifications: * 1 ...

Capital One National Association

$99 - $124/hr

Principal Associate, Process Manager As a Process Manager at Capital One, you will be part of a ... Business or Technical experience * 5+ years of experience in Process management At this time ...

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Capital One Jobs Information

What is it like to work at Capital One?

Capital One is a company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to take calculated risks and think creatively. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to drive business outcomes and deliver exceptional customer experiences. Working at Capital One may appeal to candidates who are passionate about technology, data-driven decision-making, and making a positive impact on people's financial lives, with opportunities to grow professionally and contribute to a mission-driven organization.

What makes Capital One an attractive place to work?

Capital One is a leading financial services company that has established itself as a forward-thinking and customer-centric organization, with a strong presence in the digital banking industry. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities for employees to work on cutting-edge projects and develop their skills in a supportive and inclusive culture. By joining Capital One, individuals can contribute to the company's mission of helping people improve their financial health and achieve their goals, while also advancing their own careers and personal development.

Do workers at Capital One get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Capital One pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

At Capital One, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Capital One affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Capital One?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Capital One worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 99 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Capital One workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Capital One workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Capital One?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Capital One managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 104 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Capital One spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 103 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Capital One?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Capital One job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Capital One good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capital One feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capital One get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Capital One?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capital One enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capital One recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Capital One?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Capital One?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Capital One’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Capital One is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Business Process Associate jobs?

What are the most popular jobs at Capital One?

What are the most popular categories at Capital One?

Infographic showing various Business Process Associate job openings at Capital One in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Lead Counsel- Capital One Shopping

Capital One

Plano, TX • On-site

Full-time

Re-posted 11 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 172 rated banks

Job description

Lead Counsel- Capital One Shopping

Overview:

Within Capital One's Retail Bank and Premium Products and Experiences business, Capital One Shopping operates a browser extension and mobile application that provides users with online shopping coupons, rewards, customized offers, and price comparison tools. We are seeking a Senior Director to lead the legal support for this high growth business.

In this role, you will be the lead business counsel for Capital One Shopping, leading a team of 3-4 attorneys who support all aspects of the Capital One Shopping business, leveraging our existing network of engaged outside counsel and internal subject matter experts. You will work closely with business leaders to understand the business intent, work with outside counsel and/or internal subject matter experts to identify legal obligations and risks, and then provide recommendations to help the business effectively manage those risks, including by revising user-facing content, drafting product terms and disclosures, and assisting with contractual modifications. The successful candidate will be familiar with and dedicated to using all aspects of the legal function to help the high-growth Capital One Shopping business grow and succeed.

A successful candidate will display:

  • Excellent communication skills

  • Top-shelf judgment

  • A desire to work collaboratively

  • The ability to influence and drive consensus

  • A successful track record of thriving in a dynamic environment

  • The willingness to tackle new challenges and novel legal issues

Specific responsibilities include, but are not limited to:

  • Providing strategic, clear and contextualized legal advice to business development, marketing, operations, product development, and tech teams on a variety of complex issues and topics

  • Translating applicable laws, regulations, and legal requirements into actionable advice

  • Developing and maintaining legal resources that are required for products, such as terms of service and other disclosures

  • Helping design and implement legal department and compliance processes to keep up with our growth and facilitate further expansion

  • Building relationships and collaborating with business stakeholders across Capital One

  • Understanding business needs and providing appropriate solutions to reach the desired goals

  • Working autonomously, but also working collaboratively with other members of the Legal Department to provide advice in a consistent, well-reasoned manner

Basic Qualifications:

  • Juris Doctor from an accredited law school

  • Active member in good standing of at least one state bar

  • At least 10 years of experience as an attorney in a law firm, in-house legal department, or government agency

  • At least 5 years of people leadership experience

Preferred Qualifications:

  • 12+ years of experience in a law firm, in-house legal department, or government agency

  • 7+ years of people leadership experience

  • Experience in affiliate marketing

  • Experience in software

  • Experience advising technology or financial services companies on marketing, regulatory, or product development matters

  • Ability to build collegial and effective relationships with attorneys, business managers, creative teams, analysts, project managers, and corporate compliance professionals

  • Excellent written and oral communication skills with the ability to influence others

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $245,100 - $279,800 for Sr Director,Assoc Gen. Counsel


McLean, VA: $269,600 - $307,700 for Sr Director,Assoc Gen. Counsel


New York, NY: $294,100 - $335,700 for Sr Director,Assoc Gen. Counsel


Plano, TX: $245,100 - $279,800 for Sr Director,Assoc Gen. Counsel


Richmond, VA: $245,100 - $279,800 for Sr Director,Assoc Gen. Counsel







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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