Busey

60 Busey Customer Service Advisor Jobs Hiring Near You

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and ... services * Have or the ability to obtain Busey account with online/mobile banking Ability to:

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and ... services * Have or the ability to obtain Busey account with online/mobile banking Ability to:

Customer Care Advisor

Leawood, KS · On-site

$19 - $21/hr

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and ... services * Have or the ability to obtain Busey account with online/mobile banking Ability to:

Fiduciary Advisor II

Glenview, IL · On-site

$104K - $128K/yr

Provide high level customer service to clients, beneficiaries, advisors, and other related parties ... Busey respectfully requests no phone calls or emails.

Customer Service Advisor Duration: 12 months - possible extension Location: The Woodlands, TX Schedule: 5/40 - Onsite About Airswift Airswift is an international workforce solutions provider within ...

Customer Service Advisor Duration: 12 months - possible extension Location: The Woodlands, TX Schedule: 5/40 - Onsite About Airswift Airswift is an international workforce solutions provider within ...

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.Customer Service Advisor Job ResponsibilitiesHandle inbound ...

Fiduciary Advisor II

Glenview, IL · On-site

$104K - $128K/yr

Provide high level customer service to clients, beneficiaries, advisors, and other related parties ... Busey respectfully requests no phone calls or emails.

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

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Infographic showing various Customer Service Advisor job openings at Busey in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Care Advisor

Busey Bank

Champaign, IL • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Busey Bank rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

149th of 170 rated banks


Job description

Position Summary

The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support. Duties & Responsibilities
  • Ensure customer satisfaction and retention
  • Deliver technical, troubleshooting and service support via phone, chat and email
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Attend and participate in training sessions and team meetings
  • Ability to adapt to change and respond to all requests in a professional and positive manner
  • Maintain customer confidence and protect bank operations by keeping information confidential
  • Inform and refer customers when appropriate for products and services
  • Perform outbound calls to customers as needed to deliver exceptional service to our customers
Education & Experience

Knowledge of:

  • Strong organizational skills
  • Basic knowledge of web browsers, digital offerings and products and services
  • Have or the ability to obtain Busey account with online/mobile banking

Ability to:

  • Leverage strong interpersonal, written, and verbal communication skills
  • Analyze and solve problems efficiently and accurately
  • Maintain mental concentration and visual attention to detail
  • Effectively manage time
  • Express desire and show the willingness to assist customers and resolve issues
  • Able to work independently and in a fast-paced, team environment

Education and Training:

  • Requires High School diploma
  • Requires knowledge of Microsoft Office
  • Previous banking experience preferred, but not required

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $19-$21/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.


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