Brookfield

60 Brookfield Financial Services Jobs Hiring Near You

... financial services industry is preferred; front-office support is a plus • Server OS knowledge is an asset Company : Brookfield manages capital for institutions, financial intermediaries, and ...

Location Brookfield Place New York - 225 Liberty Street, 8th Floor Technology Services Technology ... Strong interest in business analysis, technology, financial services, asset management, or project ...

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Brookfield Jobs Information

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Infographic showing various Financial Services job openings at Brookfield in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

Technical Support Specialist

Brookfield

Manhattan, NY • On-site

Full-time

Re-posted 27 days ago


Job description

Job Summary:
Brookfield is a dynamic company committed to the development of its people through challenging work assignments. The Technical Support Specialist will provide first-line deskside and remote support to Brookfield end users, ensuring a high-quality user experience and managing incidents and service requests efficiently.
Responsibilities:
• Provide exceptional deskside and remote support to Brookfield end users.
• Own IT support incidents and requests through to confirmed resolution.
• Install, configure, maintain, and troubleshoot hardware, software, peripherals, AV equipment, and network connectivity.
• Deliver basic technical training and guidance to end users.
• Ensure all incidents, resolutions, and workarounds are documented in accordance with knowledge management standards.
• Represent Brookfield Technology Services with professionalism in all interactions.
• Collaborate across TS teams to resolve complex or escalated issues efficiently.
• Participate in the testing and rollout of new desktop technologies and software.
• Assist and provide backup support to other deskside team members as needed.
• Support high-priority and complex technical issues, including escalations.
Qualifications:
Required:
• 3+ years of relevant IT support experience
• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent combination of education, certifications, and experience
• Proven ability to install, configure, and support both Windows and Mac environments
• Strong customer service and relationship management skills
• Experience working with third-party service providers and ticketing systems (e.g., ServiceNow)
• Strong awareness and commitment to cybersecurity best practices
Preferred:
• Experience in the financial services industry is preferred; front-office support is a plus
• Server OS knowledge is an asset
Company:
Brookfield manages capital for institutions, financial intermediaries, and individual investors. Founded in 1899, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.