Brookfield

60 Brookfield Customer Service Jobs Hiring Near You

... Brookfield end users, ensuring a high-quality user experience and managing incidents and service ... • Strong customer service and relationship management skills • Experience working with third ...

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

Customer Service Assistant

Richmond, VA

$17 - $23.50/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

Workers' Compensation Claims Adjuster

Omaha, NE · On-site

$63K - $81K/yr

... Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a ... Providing laser-focused customer service to our clients by providing superior claims outcomes and ...

The Client Support Specialist jobs are often the first contact with clients and are primarily responsible for providing effective customer service to clients in response to inquiries, concerns and ...

TheDistributionSupport team serves to provide excellent service toDistributionpersonnel (agents, Customer Service Representatives (CSRs), Multiple Line General Agents (MLGAs))regardingone or more ...

TheDistributionSupport team serves to provide excellent service toDistributionpersonnel (agents, Customer Service Representatives (CSRs), Multiple Line General Agents (MLGAs))regardingone or more ...

The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. This role will work onsite 5x per week from our New York City, Chicago ...

The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. This role will work onsite 5x per week from our New York City, Chicago ...

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Brookfield Jobs Information

What are the most popular categories at Brookfield?
Infographic showing various Customer Service job openings at Brookfield in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, and 28% Remote job distribution.

Technical Support Specialist

Brookfield

Manhattan, NY • On-site

Full-time

Posted 9 days ago


Job description

Job Summary:
Brookfield is a dynamic company committed to the development of its people through challenging work assignments. The Technical Support Specialist will provide first-line deskside and remote support to Brookfield end users, ensuring a high-quality user experience and managing incidents and service requests efficiently.
Responsibilities:
• Provide exceptional deskside and remote support to Brookfield end users.
• Own IT support incidents and requests through to confirmed resolution.
• Install, configure, maintain, and troubleshoot hardware, software, peripherals, AV equipment, and network connectivity.
• Deliver basic technical training and guidance to end users.
• Ensure all incidents, resolutions, and workarounds are documented in accordance with knowledge management standards.
• Represent Brookfield Technology Services with professionalism in all interactions.
• Collaborate across TS teams to resolve complex or escalated issues efficiently.
• Participate in the testing and rollout of new desktop technologies and software.
• Assist and provide backup support to other deskside team members as needed.
• Support high-priority and complex technical issues, including escalations.
Qualifications:
Required:
• 3+ years of relevant IT support experience
• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent combination of education, certifications, and experience
• Proven ability to install, configure, and support both Windows and Mac environments
• Strong customer service and relationship management skills
• Experience working with third-party service providers and ticketing systems (e.g., ServiceNow)
• Strong awareness and commitment to cybersecurity best practices
Preferred:
• Experience in the financial services industry is preferred; front-office support is a plus
• Server OS knowledge is an asset
Company:
We are a leading global investment firm that invests as long-term owners on behalf of institutions and individuals worldwide. Founded in 1899, the company is headquartered in Toronto, CAN, with a team of 1001-5000 employees. The company is currently Late Stage.