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Brookfield Properties
Brookfield Properties

74 Brookfield Properties Desktop Support Jobs Hiring Near You

Aamazing IT

Desktop Support Technician

Brookfield, WI · On-site

$19.25 - $24.50/hr

Job Summary We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service. Qualifications * 3+ years of Desktop ...

AA2IT

Desktop Support Technician

Brookfield, WI · On-site

$19.25 - $24.50/hr

Job Summary We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service. Qualifications * 3+ years of Desktop ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$45K/yr

Location of work : 401 N EXECUTIVE DR, Brookfield Onsite 100% at customer site. Primary day to day: Desktop support at corporate location. TOP 2 required skills that candidates must have: Customer ...

Aamazing IT

Desktop Support Tech II

Brookfield, WI

$45K/yr

Location of work : 401 N EXECUTIVE DR, Brookfield Onsite 100% at customer site. Primary day to day: Desktop support at corporate location. TOP 2 required skills that candidates must have: Customer ...

Brookfield Properties

Area Leasing Manager

Chicago, IL · On-site

... support our residents deserve. If you're ready to be a part of our team, we encourage you to apply. Position Summary At Brookfield Properties Multifamily, the Area Leasing Manager serves as the ...

Brookfield Properties

Assistant Property Manager

Columbus, OH · On-site

$17.75 - $24.50/hr

Location Our Company At Brookfield Properties, the foundation of our success is firmly rooted in ... Supports and ensures timely input, proper use and full utilization of on-site PC-based property ...

Brookfield Properties

Area Leasing Manager

Seattle, WA · On-site

... support our residents deserve. If you're ready to be a part of our team, we encourage you to apply. Position Summary At Brookfield Properties Multifamily, the Area Leasing Manager serves as the ...

Brookfield Properties

Area Leasing Manager

Miramar, FL · On-site

... support our residents deserve. If you're ready to be a part of our team, we encourage you to apply. Position Summary At Brookfield Properties Multifamily, the Area Leasing Manager serves as the ...

Brookfield Properties

Area Leasing Manager

Dallas, TX · On-site

... support our residents deserve. If you're ready to be a part of our team, we encourage you to apply. Position Summary At Brookfield Properties Multifamily, the Area Leasing Manager serves as the ...

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Brookfield Properties Jobs Information

What is it like to work at Brookfield Properties?

Brookfield Properties is a global commercial real estate company that values a collaborative and innovative work environment, fostering a culture of teamwork and open communication among its employees.

The company's structure is divided into various teams, including property management, leasing, and development, allowing employees to specialize in their areas of interest and contribute to the company's mission of creating vibrant and sustainable communities. Brookfield Properties' global presence also offers opportunities for employees to work on diverse projects and interact with colleagues from different regions.

Working at Brookfield Properties may appeal to candidates who are passionate about real estate, sustainability, and community development, as the company offers a dynamic and challenging work environment with opportunities for professional growth and development in a global industry leader.

What makes Brookfield Properties an attractive place to work?

Brookfield Properties is a leading global real estate company with a long history of innovation and a strong reputation for delivering high-quality, sustainable, and community-focused developments. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities to work on diverse and complex projects. Joining Brookfield Properties provides a chance to be part of a global organization with a strong commitment to excellence, innovation, and community engagement, offering a wide range of career opportunities and professional development possibilities.

Do workers at Brookfield Properties get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and July 2026.

Does Brookfield Properties pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

At Brookfield Properties, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Brookfield Properties affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get paid time off at Brookfield Properties?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Brookfield Properties worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Brookfield Properties workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it for Brookfield Properties workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Brookfield Properties?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Brookfield Properties managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Brookfield Properties spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Brookfield Properties?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Is a Brookfield Properties job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.

Is working at Brookfield Properties good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Brookfield Properties feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Brookfield Properties get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between February 2025 and July 2026.

Is it stressful to work at Brookfield Properties?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Brookfield Properties enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Brookfield Properties recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Brookfield Properties?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Brookfield Properties?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Brookfield Properties’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Brookfield Properties is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular job types at Brookfield Properties?

    What are the most popular jobs at Brookfield Properties?

    What are the most popular categories at Brookfield Properties?

    Infographic showing various Desktop Support job openings at Brookfield Properties in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

    Product Support Specialist

    Brookfield Properties

    Cleveland, OH • Hybrid

    Full-time

    Retirement, PTO

    Re-posted 27 days ago

    Brookfield Properties rating

    7.2

    Company rating: 7.2 out of 10

    Based on 23 frontline employees who took The Breakroom Quiz

    123rd of 204 rated real estate companies

    Job description

    Location

    Key Tower - 127 Public Square

    Business

    We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

    If you're ready to be a part of our team, we encourage you to apply.

    Job Description

    Position Summary

    The Product Support Specialist for Brookfield Properties provides day-to-day operational and technical support for property management and resident-facing technology platforms. This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences.
    The Product Support Specialist acts as the first line of technical product support for internal teams, property teams, and residents. This position plays a key role in identifying product issues, escalating defects, improving documentation, and supporting product adoption across the organization.\

    Job Function #1: Ticket Triage & Issue Resolution (40%)

    Triage, investigate, and resolve product support tickets across all channels (ticketing system, email, phone, Teams)
    Diagnose and troubleshoot technical issues across property management platforms
    Reproduce issues and collect logs, screenshots, and replication steps
    Classify severity, impact, and priority to ensure timely resolution

    Job Function #2:Cross-Functional Collaboration & Escalation (20%)

    Escalate defects to Product and Engineering teams
    Track bug lifecycle and validate fixes
    Partner with internal teams to ensure timely resolution of complex issues
    Provide feedback to improve product functionality and stability

    Job Function #3: Customer Support & Communication (20%)

    Provide first-line configuration and onboarding support for property teams and residents
    Communicate status updates, workarounds, and timelines to stakeholders
    Deliver high-quality customer service in a fast-paced environment
    Manage multiple requests while maintaining responsiveness

    Job Function #4: Documentation & Knowledge Management (10%)

    Maintain and update knowledge base articles, runbooks, and FAQs
    Document recurring issues and solutions
    Support creation of internal documentation and troubleshooting guides

    Job Function #5: Product Release Support & Training (10%)

    Participate in product release validation and post-release monitoring


    Identify regressions or system issues after deployments
    Assist with training materials, quick reference guides, and enablement sessions
    Please answer the questions below regarding the financial responsibility of this position

    Education

    This position requires an Undergraduate (Bachelor) Degree in Computer Science, Engineering, or related field

    5-7 Years of relative work experience could offset the minimum educational requirements

    Experience

    • 3-4 Years:Product or Application Support required
    • 1-2 Years: Property Management Technology Support i.e. Yardi Site Support, Salesforce, MRI, or similar platforms preferred
    • 1-2 Years: Technology Support and Customer Service preferred
    • 1-2 Years: Telephony Management preferred

    Compensation

    Commensurate with Experience

    $ 57,900 - 81,165 annually

    Great Incentives!

    Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

    • Full benefits package

    • Generous paid time off

    • 401(k) with company match

    • Growth and advancement opportunities

    The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.

    Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

    #LI-JR1

    We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

    #BPMF

    What Brookfield Properties employees say

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    Benefits

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