... Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team ...
60 Broadcom Product Development Jobs Hiring Near You
... Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...
Broadcom Jobs Information
What is it like to work at Broadcom?
Broadcom is a technology-driven company that values innovation, collaboration, and diversity, fostering a culture that encourages employees to think creatively and push boundaries.
The company's global presence and diverse product portfolio enable employees to work on a wide range of projects, from semiconductor design to software development, and collaborate with teams across various locations and time zones. Broadcom's work environment is designed to promote flexibility, with options for remote work and flexible schedules, allowing employees to balance their work and personal life.
Working at Broadcom may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the development of products that shape the future of technology.
The company's global presence and diverse product portfolio enable employees to work on a wide range of projects, from semiconductor design to software development, and collaborate with teams across various locations and time zones. Broadcom's work environment is designed to promote flexibility, with options for remote work and flexible schedules, allowing employees to balance their work and personal life.
Working at Broadcom may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the development of products that shape the future of technology.
What makes Broadcom an attractive place to work?
Broadcom is a leading technology company that plays a significant role in shaping the future of connectivity and infrastructure, with a strong presence in the global market. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge projects and technologies. Joining Broadcom provides a chance to be part of a global team that drives technological advancements and offers a wide range of career development opportunities, enabling employees to grow professionally and make a meaningful impact in their field.
Do workers at Broadcom get paid breaks?
Yes. Most people get paid breaks.
95% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
95% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
Does Broadcom pay people when they’re sick?
Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
At Broadcom, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and December 2025.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and December 2025.
Is the health insurance from Broadcom affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and January 2026.
93% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people get paid time off at Broadcom?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and January 2026.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and January 2026.
Do workers at Broadcom worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.
Do Broadcom workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and November 2025.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to get time off at Broadcom?
Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and January 2026.
95% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Broadcom managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.
Do jobs at Broadcom spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and November 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to take sick days at Broadcom?
Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at Broadcom good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at Broadcom feel treated with respect by their managers?
Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
95% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Broadcom get to take their breaks without interruption?
Most people get breaks without interruption.
96% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.
96% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.
Is it stressful to work at Broadcom?
Most people don’t feel stressed out here.
76% of people say they don’t feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
76% of people say they don’t feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Broadcom enjoy their jobs?
Most people enjoy their job.
94% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
94% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Broadcom recommend working with their team?
Most people recommend working with their team.
91% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.
91% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people get enough training when they start at Broadcom?
Most people got enough training when they started.
91% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
91% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people get support to advance at Broadcom?
Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think Broadcom’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers feel well informed about how Broadcom is doing?
Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
What are the most popular jobs at Broadcom?
What are the most popular categories at Broadcom?
Full-time
Posted 6 days ago
Broadcom rating
8.7
Based on 23 frontline employees who took The Breakroom Quiz
11th of 143 rated electronics manufacturers
Job description
Job Summary:
Broadcom is a technology company that provides solutions for various industries, and they are seeking a Mainframe Technical Support Engineer specializing in Storage Management. The role involves providing technical support for Mainframe Storage Management software, ensuring customer satisfaction through effective communication and problem-solving skills.
Responsibilities:
• Prioritize and balance workload to effectively manage multiple concurrent cases. Collaborate with other team members in case management and resolution.
• Analyze customer provided data and perform research to formulate potential solutions for customer issues. Provide assistance to prevent future issues by proactively sharing information with the customer regarding recent product updates and knowledge documents.
• Research and investigate complex issues for Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team.
• Maintain and utilize lab environments to replicate customer issues to determine solutions or identify product defects. Share configuration best practices with customers. Identify barriers preventing customers from upgrading or deploying products.
• Communicate business impact of product issues to the Development team and collaborate on prioritization and selection of solutions.
• Lead and coordinate aged/escalated issues to the customer's satisfaction. Provide structured follow-up coaching for less experienced team members.
• Utilize Knowledge Centered Service (KCS) processes to appropriately reuse, create, update, publish, and retire knowledge. Collaborate with colleagues in developing knowledge content.
• Adhere to best practices and case hygiene in the case resolution methodology.
• Participate in the weekend on-call rotation for Severity 1 support.
• Expand product knowledge, technical knowledge and soft skills through formal, informal, and self-study learning opportunities. Stay current with Broadcom Support best practices, procedures, products and systems. Earn product and industry certifications as relevant to job responsibilities.
Qualifications:
Required:
• Proven customer service skills
• Strong written and verbal communication skills
• Teamwork, collaboration, reliability, and self-direction
• Relevant technical competence for this role
• Mainframe operations or systems programming experience – z/OS, z/VM and/or z/VSE
• Strong knowledge of Mainframe technologies such as JCL, ISPF, REXX, USS, SMP/E, zOSMF, etc.
• Storage Management experience
• Expertise as a Storage Architect, Engineer, or Administrator
• Competence with disk, virtual tape and physical tape technologies (examples DFHSM, DFSMS, RMM; Broadcom products including CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate)
• Competence with utilities including IEBCOPY, IDCAMS, IEBGENER, etc.
• Bachelors degree and 5+ years or Masters degree and 3+ years of related professional experience in a Mainframe environment working in Software Support or Systems Programming
• Demonstrated proficiency with Broadcom (or comparable competitor solutions) per the specific role
• Candidate must have the legal right to work in the US
Preferred:
• Bachelor's Degree or global equivalent in Computer Science or a related technical discipline
• Technical and professional certifications as applicable to the position
Company:
Broadcom is a designer, developer, and global supplier of a broad range of analog and digital semiconductor connectivity solutions. Founded in 1991, the company is headquartered in Palo Alto, USA, with a team of 10001+ employees. The company is currently Late Stage.
Broadcom is a technology company that provides solutions for various industries, and they are seeking a Mainframe Technical Support Engineer specializing in Storage Management. The role involves providing technical support for Mainframe Storage Management software, ensuring customer satisfaction through effective communication and problem-solving skills.
Responsibilities:
• Prioritize and balance workload to effectively manage multiple concurrent cases. Collaborate with other team members in case management and resolution.
• Analyze customer provided data and perform research to formulate potential solutions for customer issues. Provide assistance to prevent future issues by proactively sharing information with the customer regarding recent product updates and knowledge documents.
• Research and investigate complex issues for Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team.
• Maintain and utilize lab environments to replicate customer issues to determine solutions or identify product defects. Share configuration best practices with customers. Identify barriers preventing customers from upgrading or deploying products.
• Communicate business impact of product issues to the Development team and collaborate on prioritization and selection of solutions.
• Lead and coordinate aged/escalated issues to the customer's satisfaction. Provide structured follow-up coaching for less experienced team members.
• Utilize Knowledge Centered Service (KCS) processes to appropriately reuse, create, update, publish, and retire knowledge. Collaborate with colleagues in developing knowledge content.
• Adhere to best practices and case hygiene in the case resolution methodology.
• Participate in the weekend on-call rotation for Severity 1 support.
• Expand product knowledge, technical knowledge and soft skills through formal, informal, and self-study learning opportunities. Stay current with Broadcom Support best practices, procedures, products and systems. Earn product and industry certifications as relevant to job responsibilities.
Qualifications:
Required:
• Proven customer service skills
• Strong written and verbal communication skills
• Teamwork, collaboration, reliability, and self-direction
• Relevant technical competence for this role
• Mainframe operations or systems programming experience – z/OS, z/VM and/or z/VSE
• Strong knowledge of Mainframe technologies such as JCL, ISPF, REXX, USS, SMP/E, zOSMF, etc.
• Storage Management experience
• Expertise as a Storage Architect, Engineer, or Administrator
• Competence with disk, virtual tape and physical tape technologies (examples DFHSM, DFSMS, RMM; Broadcom products including CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate)
• Competence with utilities including IEBCOPY, IDCAMS, IEBGENER, etc.
• Bachelors degree and 5+ years or Masters degree and 3+ years of related professional experience in a Mainframe environment working in Software Support or Systems Programming
• Demonstrated proficiency with Broadcom (or comparable competitor solutions) per the specific role
• Candidate must have the legal right to work in the US
Preferred:
• Bachelor's Degree or global equivalent in Computer Science or a related technical discipline
• Technical and professional certifications as applicable to the position
Company:
Broadcom is a designer, developer, and global supplier of a broad range of analog and digital semiconductor connectivity solutions. Founded in 1991, the company is headquartered in Palo Alto, USA, with a team of 10001+ employees. The company is currently Late Stage.
About Broadcom
Sourced by ZipRecruiter
Industry
Semiconductor and electronic component manufacturing
Company size
10,000+ Employees
Headquarters location
Palo Alto, CA, US
Year founded
1991