BCforward
BCforward

60 Bcforward Customer Service Representative Jobs Hiring Near You

Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.

Call Center Representative

Albuquerque, NM ยท On-site

$18 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... BCforward will send official notice ahead of a confirmed start date. * Answer incoming phone calls ...

Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.

Support claim adjudicators by contacting claimants, attorney representatives, medical sources, and ... Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you ...

Customer Service Representative Location: Austin, 12365 Riata Trace Pkwy, ACN OPS Duration: 10 Months and high possibility We are seeking a Customer Service Representative to join our dynamic team.

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.

Monday - Friday, 10:00 AM - 6:30 PM We are seeking a Customer Service Representative (Level III) to join our dynamic team within the WMFS MML department supporting MyMerrill clients. The ideal ...

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Services Support Rep 2 Minimum Wage to Contractor: $15.54 (Approx. 3 Months, CTH) SLC, UT If ...

Customer Care Specialist

Austin, TX ยท On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

San Antonio, TX ยท On-site

$15.25 - $20.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients * Manage risk by ...

Call center job

Austin, TX

$15.25 - $19.75/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Hi , My name is Asma Khan and I am representing BCForward staffing agency based out of Indianapolis ...

Showing results 41-60

Customer Service Agent

BCforward

San Jose, CA

$17.13/hr

Contractor

Re-posted 23 days ago


Job description

Company Description

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.ย 

Job Description

Job Title: Customer Service Agent

Job Location: SAN JOSE CA 95113

Job Duration: 12+ Months

Job Hourly Rate: $17.13/HR W2

As a Support Operations Specialist you will support Android app developers who publish apps to the Play store as well as troubleshoot code-level issues. Through email and chat, you will resolve issues related to uploading, publishing, and maintaining apps on the Play Store. You will interact with the Support Operations team, as well as key client stakeholders as needed, to help resolve developer inquiries. Successful applicants are customer-focused and passionate about assisting developers with timely resolution of their app publishing issues.

Key Responsibilities

  • Troubleshoot app-level API implementations and related issues
  • Provide email and real time chat support to Play Developers
  • Collaborate with cross-functional resources to bring issues to resolution with an aggressive service level
  • Assist with creation and maintenance of online documentation for Play
  • Identify needs and collaborate on projects to improve support tools and processes

Skills and Experience

  • High School Diploma or GED
  • At least 1 year experience in customer service environment providing support via phone, email or live chat
  • At least 1 year programming or API level tech support experience
  • Proven ability to identify and troubleshoot technical issues quickly and efficiently
  • Ability to communicate technical concepts clearly and effectively
  • Ability to prioritize tasks and manage time effectively
  • Knowledge of the app industry
  • Experience or interest in developing mobile applications
  • Strong attention to detail and sense of responsibility
  • Understanding of customer support best practices and familiarity with customer support success metrics
Additional Information

Namratha Gandavarapu
Sr. Recruiter
Direct: 317-210-8733


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About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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