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27 Axiscare Customer Service Jobs Hiring Near You

AxisCare

Customer Onboarding Manager

Waco, TX · Remote

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Customer Onboarding Manager

Waco, TX · On-site

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Customer Onboarding Manager

Waco, TX

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Business Development Representative

Waco, TX · On-site

Use HubSpot CRM to keep your performance and funnel organized. Required Experience/Skills * Proven ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Customer Success Manager

Waco, TX · Remote

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Customer Success Manager

Waco, TX · On-site

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Customer Success Manager

Waco, TX · Remote

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Associate Product Manager

Waco, TX · On-site

Bring your AxisCare experience to the table - surfacing patterns from customer feedback, support ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Associate Product Manager

Waco, TX · Remote

Bring your AxisCare experience to the table -- surfacing patterns from customer feedback, support ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Software Support Specialist

Waco, TX · On-site

Director of Customer Support Location: On-Site (Waco, TX) Position Type: Full-Time We are seeking ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Software Support Specialist

Waco, TX · On-site

Director of Customer Support Location: On-Site (Waco, TX) Position Type: Full-Time We are seeking ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Manager of Customer Success

Waco, TX · Remote

Customer Success Location: Remote Position Type: Full-Time Position Summary AxisCare is a dynamic ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Technical Recruiter

Waco, TX · Remote

... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ... Our product is a web-based management platform that helps agencies manage CRM and marketing ...

AxisCare

Software Support Specialist

Waco, TX

Director of Customer Support Location: On-Site (Waco, TX) Position Type: Full-Time We are seeking ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Product Manager

Waco, TX · On-site

Develop a deep understanding of customer needs through direct engagement, collaboration with ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Manager of Customer Success

Waco, TX · Remote

Customer Success Location: Remote Position Type: Full-Time Position Summary AxisCare is a dynamic ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Manager of Customer Success

Waco, TX · On-site

Customer Success Location: Remote Position Type: Full-Time Position Summary AxisCare is a dynamic ... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ...

AxisCare

Technical Recruiter

Waco, TX · Remote

... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ... Our product is a web-based management platform that helps agencies manage CRM and marketing ...

AxisCare

Technical Recruiter

Waco, TX · On-site

... as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry ... Our product is a web-based management platform that helps agencies manage CRM and marketing ...

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AXISCARE Jobs Information

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    Infographic showing various Customer Service job openings at Axiscare in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 24% Physical, and 76% Remote job distribution.

    Customer Onboarding Manager

    AxisCare

    Waco, TX • Remote

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 26 days ago

    Job description


    Job Description - Customer Onboarding Manager


    Reports To: Director of Customer Success

    Department: Customer Success
    Location: Remote

    Position Type: Full-Time


    Position Summary

    Work with new clients to configure and set up their new site or sites, including overseeing importing of data from their previous software or other storage medium. 

    Key Responsibilities


          Training Clients Using Prescribed Onboarding Process 

          • Engage with current customers to support the customer experience. 
          • Work with clients to understand and help them overcome their business challenges. 
          • Build and configure new client sites, oversee importing of data for clients, and collaborate with clients and colleagues to ensure their AxisCare site is built for their success.  
          • Remain knowledgeable about any and all updates to the AxisCare platform. 
          • Generate future opportunities by discovering and understanding the needs of our customers. 

          Communication with Clients, Keeping them On Track and Envisioned 

          • Provide phone, email, and/or video assistance for customer configuration questions as they come in. 
          • Managing the client project from start to finish 

          Teamwork - contribution to the team in communication, webinars, meeting participation, etc. 

          • Assist with various Customer Success projects.  
          • Serve as a product expert, capable of assisting other AxisCare team members on questions they might have. 
          • Participate in the creation of customer success content for our user base (Help Center Articles, Support Videos, and more). 

          What We're Looking For (Minimum Qualifications)

                • Bachelor's degree or equivalent experience 
                • Experience in Customer Success 
                • Strong written and verbal communication skills 
                • Detail oriented and analytical 
                • Demonstrated ability to increase customer satisfaction. 

                Working Conditions 

                • Manual dexterity required to use desktop computer and peripherals.
                • Utilization of software and email to perform job functions.
                • Will need to conduct camera-on videoconferencing for customer calls.  


                Compensation and Benefits  

                • Competitive salary and comprehensive benefits package.
                • Medical insurance premiums are covered in full for the employee (Medical, Dental and Vision)  
                • 401K with competitive company matching.
                • Personal time off, sick leave, and holidays.
                • Company will provide laptop and other needed computer equipment. 


                About AxisCare
                According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
                 
                AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.