Avient
Avient

60 Avient Customer Service Jobs Hiring Near You

... cost and meeting customer specifications and delivery requirements in accordance with Avient ... community service/volunteer days 401K with company match - 100% vested High regard for safety.

... Services corporate functions. Our Senior HR Managers are critical to Avient's success, acting as ... By playing to win, acting customer centric, driving innovation and profitable growth, collaborating ...

... make up our customer products, ensuring high quality and cost efficiency. You'll also be ... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ...

Production Operator- Albion Referrals Only

Albion, MI · On-site

$15.25 - $18.50/hr

... make up our customer products, ensuring high quality and cost efficiency. You'll also be ... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ...

... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ... By playing to win, acting customer centric, driving innovation and profitable growth, collaborating ...

... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ... By playing to win, acting customer centric, driving innovation and profitable growth, collaborating ...

... cost and meeting customer specifications and delivery requirements in accordance with Avient ... community service/volunteer days 401K with company match - 100% vested High regard for safety.

Production Associate: Days

Hickory, NC · On-site

$13.50 - $17/hr

... cost and meeting customer specifications and delivery requirements in accordance with Avient ... community service/volunteer days 401K with company match - 100% vested High regard for safety.

... make up our customer products, ensuring high quality and cost efficiency. You'll also be ... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ...

... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ... By playing to win, acting customer centric, driving innovation and profitable growth, collaborating ...

... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ... By playing to win, acting customer centric, driving innovation and profitable growth, collaborating ...

... make up our customer products, ensuring high quality and cost efficiency. You'll also be ... service/volunteer days 401K with company match - 100% vested High regard for safety. Avient is 3x ...

Senior Human Resources Generalist

Greenville, NC

$66.10K - $85.30K/yr

The Senior Human Resources Generalist implements and administers Avient's human resources services ... Develop and maintain a working knowledge of business unit operations, including products, customers ...

Lead cross-functional teams (sales, customer service, marketing and technical functions) to ... Establish a linkage between the customer's business strategy and Avient's capabilities; develop ...

Manager, Tax Strategy & Controversy

Avon Lake, OH

$100.80K - $132.10K/yr

... Avient's managed services providers to support tax operations. Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a ...

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Avient Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Avient?

Avient is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. As a leading provider of specialized materials and solutions, Avient offers a dynamic work environment with diverse teams, cutting-edge technologies, and a mission to make a positive impact on the world through sustainable and innovative products. Working at Avient may appeal to candidates who are passionate about materials science, sustainability, and innovation, and who are looking for a challenging and rewarding career with opportunities for growth and development.

Do workers at Avient get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Avient pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.

At Avient, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Avient affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Avient?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Avient worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Avient workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Avient?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Avient managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Avient do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
90% of people report that they don’t do extra unpaid work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Avient?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Avient good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Avient feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Avient get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Avient?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Avient enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Avient recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Avient?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Avient?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Avient’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Avient is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular job types at Avient?
    What are the most popular categories at Avient?
    Infographic showing various Customer Service job openings at Avient in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.
    Production Associate-2nd Shift

    Production Associate-2nd Shift

    Avient

    West Chicago, IL • On-site

    $20/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 19 days ago


    Avient rating

    7.8

    Company rating: 7.8 out of 10

    Based on 35 frontline employees who took The Breakroom Quiz

    20th of 76 rated plastic manufacturers


    Job description

    Are you looking for a stable job with great benefits and pay? Consider becoming part of the Avient team!

     
    We know your time is valuable and you have a lot of job ads to review. Let us break down the important details!

     
    Pay: This role starts at $20 per hour for entry-level candidates. As you reach key service milestones and are in good standing, you'll be eligible for step-progression pay increases. It's our way of recognizing consistency, commitment, and your contributions as you grow with Avient. 

     
    Hours: 3:30pm-12:00am

     
    Days: Monday-Friday 

     
    What is the job: In this entry-level manufacturing position as a Production Associate with Avient you will be responsible for performing weigh-up or packaging duties within the production department. Ensuring the highest quality product at the lowest possible cost and meeting customer specifications and delivery requirements in accordance with Avient policies and procedures.

     
    At Avient, we're a global team creating materials that make a real difference in people's lives. From the world's strongest fiber used in personal protective equipment to recycling innovations and eco-friendly transportation solutions, our work spans a vast array of applications that help build a better future, all while giving back to the communities where we live and work.

     
    What you can expect from us:

     
    Competitive compensation including a bi-annual bonus plan
    Medical benefits that begin day 1 - no waiting period
    Paid time off: Two weeks of vacation pro-rated based on start date, in addition to sick time, paid holidays, floating holidays, community service/volunteer days
    401K with company match - 100% vested
    High regard for safety. Avient is 3x safer than the industry average!

     
    What we expect from you:

     
    Dependable & reliable
    Openness to work overtime as needed
    Team player who is eager to share their knowledge with others and learn from other team members
    Apply now or continue reading for more details!

    Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.


    Innovation goes far beyond materials science; it's powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you're a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you'll find your place at Avient.


    Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!


    We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.


    By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals.


    At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world.  In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance.


    Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing, ApplicationAccommodation@Avient.com.

    Qualifications

    High School diploma, General Education Diploma (GED) or equivalent training & experience
    Work experience in an industrial operations environment preferred
    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, or procedure manuals
    Must have mathematical skills to add, subtract, multiply and divide. Must have the ability to use conversions, work with different units such as
    weight, volume, density, distance, etc.

    Physical Demands

    Requires standing and sitting for extended periods of time, talking and listening
    Must be able to walk and use hands. Occasionally requires bending, stooping, climbing ladders and stairs
    May occasionally be required to lift, push or pull up to 50 pounds
    Ability to frequently communicate and understand work instructions and information in a fast-paced manufacturing environment where noise level is loud.
    Must be able to detect and discern safety alarms and respond accordingly.
    Generally requires the use of personal protective equipment such as safety glasses, safety shoes, hearing protection, hard hat, respiratory protection
    Exposure to outside weather conditions is routine
    May be exposed to working in extreme heat and humidity
    May also be exposed on occasion to dust or fumes

    Final compensation within this range may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, paid vacation time, paid parental leave, paid holidays annually. Learn more about our benefits at: Career Opportunities | Avient.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. Avient reserves the right to modify this information at any time, with or without notice, subject to applicable law.
    Essential Functions

    Obtains the correct documentation for the batch. Ensures the correct ingredients are delivered to the work area. May be required to obtain the correct ingredients for mixing and weigh out the ingredients to meet the recipe specifications.
    Sets up and starts any weigh-up or packaging machinery, checking all controls for adherence to operating/safety procedures.
    Notifies appropriate personnel of any issues, problems or concerns in a timely manner.
    Safely and neatly processes, batch off, screen, cut up, package and/or skid material to correct size/container according to customer specifications.
    Accurately supplies/supports Production Operators with appropriate materials/functions to efficiently keep all equipment operational.
    Performs all required machine cleaning.
    Completes and maintains required paperwork and/or documents.
    Follows and complies with all safety and work rules and regulations. Maintains departmental housekeeping standards.

    What Avient employees say

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