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Asure Software

60 Asure Software Customer Service Jobs Hiring Near You

Asure Software

HCM Solution Architect

Austin, TX · On-site

$62.50 - $82.25/hr

Company Description Asure Software, Inc. (NASDAQ:ASUR), headquartered in Austin, Texas, offers ... Work with customers, client services and engineering to develop custom solutions * Provide content ...

Asure Software

HCM Solution Architect

Austin, TX · On-site

$62.50 - $82.25/hr

Company Description Asure Software, Inc. (NASDAQ:ASUR), headquartered in Austin, Texas, offers ... Work with customers, client services and engineering to develop custom solutions * Provide content ...

Asure Software

HCM Account Manager

Asure Software offers human capital management solutions and HR services for businesses aiming for growth. Founded in 1985, the company is headquartered in Austin, USA, with a team of 501-1000 ...

Asure Software

HCM Sales Executive

Tampa, FL · On-site

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software

HCM Sales Executive

Hempstead, NY · Remote

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software

HCM Sales Executive

Tampa, FL · On-site

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software, Inc.

HCM Sales Executive

Santa Ana, CA · On-site

$65K - $80K/yr

Asure's HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Leverage Salesforce CRM to report on and manage all sales and client services related activities.

Asure Software

HCM Sales Executive

Nashville, TN · On-site

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software, Inc.

HCM Sales Executive

Tampa, FL · On-site

$65K - $80K/yr

Asure's HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Leverage Salesforce CRM to report on and manage all sales and client services related activities.

Asure Software

HCM Sales Executive

Omaha, NE · Remote

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

New

Asure Software

HCM Sales Executive

Orlando, FL · Remote

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software

HCM Sales Executive

Cherry Hill, NJ · On-site

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software

HCM Sales Executive

Miami, FL · Remote

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software

HCM Sales Executive

Burlington, VT · On-site

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

Asure Software

$80K - $85K/yr

Leverage Salesforce CRM to report on and manage all sales and client services-related activities ... Asure Software offers a variety of employee benefits. Salary information is determined by market ...

Asure Software

HCM Sales Executive

High Point, NC · On-site

Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Profile and penetrate existing Asure Clientele to cultivate new revenue opportunities enhancing ...

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All JobsAsure Software Customer Service Jobs

Asure Software Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Asure Software?
    What are the most popular jobs at Asure Software?
    What are the most popular categories at Asure Software?
    Infographic showing various Customer Service job openings at Asure Software in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 49% Physical, and 51% Remote job distribution.
    HCM Solution Architect

    HCM Solution Architect

    Asure Software

    Austin, TX • On-site

    $62.50 - $82.25/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 7 days ago

    Job description

    Company Description
    Asure Software, Inc. (NASDAQ:ASUR), headquartered in Austin, Texas, offers intuitive and innovative technologies that enable companies of all sizes and complexities to operate more efficiently. The company ensures a high-performing work environment by integrating its "keep it simple" solutions and expertise to more than 7,000 clients worldwide. Asure Software's suite of solutions range from HCM workforce management solutions, time and attendance to workspace asset optimization and meeting room management solutions. For more information, please visit http://www.asuresoftware.com.
    Job Description
    The Solution Architect position organizes the strategy around the discovery, concept and development of a systems solution related to Asure's software applications. The Solution Architect is responsible for the development of the overall vision that underlies the projected solution and transforms that vision through execution into the solution. The Solution Architect becomes involved with a project at the time of inception and is involved in the Functional analysis (FA) of developing the initial requirements. They then remain involved throughout the balance of the project.
    The Solution Architect should be an expert in many categories. They should have hands-on experience in multiple industries and across several disciplines. They should have a good understanding of the solutions offered by Asure, as well as the underlying architecture, including operating environment and integration points. The Solution Architect should be able to understand and articulate the persona, use cases and solution platform for any given solution being proposed.
    Solution Architect decides which technologies to use. They work very closely with developers and client services to ensure proper implementation. They are the link between the needs of the organization and the developers.
    • Assist Sales in developing targeted account selling strategies
    • Perform discovery and develop strategy for presenting Asure product offerings, including: Assess current customer environment, Identify pain points and weaknesses in current process, Address competitive challenges, Demonstrate Asure product strengths and highlight areas for improvement
    • Design, plan, setup and coordinate product demonstrations
    • Work with customers, client services and engineering to develop custom solutions
    • Provide content / develop SOWs for enterprise or non-standard engagements
    • Identify and communicate emerging market trends to Product Management
    • Provide market feedback in regards to product messaging and positioning
    • Identify partnership opportunities to complement product offerings
    • Respond to requests for information and maintain archive of responses
    • Be the Subject Matter Expert (SME) for Asure product offerings and markets served

    Qualifications
    • 5-10 years work experience within the industry of HCM, Time & Labor, Space Management)
    • Bachelor's degree or equivalent work experience
    • Project Management
    • Team orientation
    • Thoroughness
    • Initiative
    • Results driven
    • Decision making

    Additional Information
    Benefits working for Asure Software
    • Fun culture
    • Competitive salary
    • Full benefits including health, dental, vision, HRA, FSA, company paid Life, ADD, STD & LTD
    • 401k Matching
    • Flex schedules
    • Gym membership reimbursement
    • Generous PTO and Holiday time off

    We are an equal opportunity employer.
    Candidates from anywhere in the United States will be considered. We have offices located in:
    Austin, TX
    Dedham, MA
    Traverse City, MI
    Tampa, FL
    Videos To Watch
    https://www.youtube.com/watch?v=gsMCXsnVFdQ

    Apply