At ASC Engineered Solutions, our people are the driving force behind our success. We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the ...
New
62 Asc Engineered Solutions Accounting Jobs Hiring Near You
At ASC Engineered Solutions, our people are the driving force behind our success. We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the ...
New
Field Specialist- Valves Sales
Chicago, IL · On-site +1
$110K - $125K/yr
ASC Engineered Solutions' philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job ...
Field Specialist- Valves Sales
Chicago, IL · On-site +1
$110K - $125K/yr
ASC Engineered Solutions' philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job ...
ASC Engineered Solutions Jobs Information
Do workers at ASC Engineered Solutions get paid breaks?
Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.
55% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.
Does ASC Engineered Solutions pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
At ASC Engineered Solutions, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and May 2026.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from ASC Engineered Solutions affordable enough for their workers?
Most people say the health insurance costs are okay.
70% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
70% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get paid time off at ASC Engineered Solutions?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at ASC Engineered Solutions worry about hours?
Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and September 2025.
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and September 2025.
Do ASC Engineered Solutions workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at ASC Engineered Solutions?
Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
47% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
Do ASC Engineered Solutions managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2025.
Do jobs at ASC Engineered Solutions spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to take sick days at ASC Engineered Solutions?
Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at ASC Engineered Solutions good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at ASC Engineered Solutions feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.
36% of people say they’re not treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at ASC Engineered Solutions get to take their breaks without interruption?
Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
50% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at ASC Engineered Solutions?
Most people feel stressed here.
93% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
93% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at ASC Engineered Solutions enjoy their jobs?
Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people at ASC Engineered Solutions recommend working with their team?
Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at ASC Engineered Solutions?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at ASC Engineered Solutions?
Most people aren’t given support to advance their career here.
In the last year, 77% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 77% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think ASC Engineered Solutions’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how ASC Engineered Solutions is doing?
Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular job types at Asc Engineered Solutions?
What are the most popular jobs at Asc Engineered Solutions?
What are the most popular categories at Asc Engineered Solutions?
$20 - $34/hr
Full-time
Posted 2 days ago
New
ASC Engineered Solutions rating
6.0
Based on 15 frontline employees who took The Breakroom Quiz
Job description
At ASC Engineered Solutions, our people are the driving force behind our success. We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the Customer Service Representative is the primary point of contact for our customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining ASC's reputation for excellence.
We are currently looking to fill this spot on our National Team. If you work in Romeoville, this schedule would be Monday through Friday, 8:00am- 5:00pm
We are currently looking to fill this spot on our National Team. If you work in Romeoville, this schedule would be Monday through Friday, 8:00am- 5:00pm
- Respond promptly and professionally to customer inquiries via phone, email, and live chat with a drive toward first-contact resolution.
- Assist customers with product and service-related questions, technical issues, and account management.
- Resolve customer complaints and concerns with patience, empathy, and efficiency. Process RMA's, credits, and debits in the company portal/CRM.
- Collaborate cross-functionally to address customer needs and escalate complex issues when necessary.
- Process RFQ's from customers and outside sales with great accuracy, efficiency, and timeliness in the company's ERP platform
- Identify opportunities for process improvements to enhance the overall customer experience.
- Stay up to date on product/service offerings policies, and procedures.
- Accurately document customer interactions and transactions in ASC's CRM system.
- Build credibility and trust with assigned customer base while influencing buying decisions and customer-focused solutions.
- Monitor KPI's in the PowerBi Dashboards to ensure best-in-class service.
- Other duties as assigned
- Bachelor's degree or equivalent work experience in a B2B Customer Service role.
- Excellent communication skills (verbal and written) with ability to handle conflict resolution.
- Strong problem-solving abilities with a customer-focused mindset.
- Ability to remain calm and composed under pressure.
- Proficiency working in a ERP. CRM experience is a plus.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
What ASC Engineered Solutions employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ASC Engineered Solutions
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Los Angeles, CA, US