Artech
Artech

60 Artech Customer Service Jobs Hiring Near You

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Location: Austin, TX (On-site) Roles and responsibilities: * Must be local to Austin Must be available for any 8 hour shift from 7 am to 7 pm. * We are unable to ...

Business Development Associate

Bellevue, WA · On-site

$50K - $68K/yr

... and a genuine customer service mindset and are interested in making a career in IT Staffing - Sales, we will help kick-start your sales career with our on-the-job training program at Artech.

Strong customer service skills and attention to detail * Experience with email, scheduling, word ... Applicants must be able to work directly for Artech on W2 Day-to-Day Responsibilities * Coordinate ...

HR Coordinator

Bridgewater, NJ · On-site

$21.50 - $28/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Strong customer service * Ability to respond appropriately to routine HR-related questions from ...

desktop support

Boston, MA

$22 - $28/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...

DESKTOP SUPPORT

Boston, MA

$22 - $28/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...

Showing results 41-60

Artech Jobs Information

What is it like to work at Artech?

Artech is a global IT consulting and staffing company that values a collaborative and dynamic work environment, fostering a culture of innovation and teamwork.

The company's team structure is designed to support a client-centric approach, with a flat organizational hierarchy and a focus on empowering employees to take ownership of their projects. Artech's offices are equipped with modern amenities and technology, providing a comfortable and productive workspace for employees.

Working at Artech may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional growth and development in a fast-paced and global environment.

What makes Artech an attractive place to work?

Artech is a well-established company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and continuous learning, providing employees with opportunities to grow professionally and contribute to meaningful projects. By joining Artech, individuals can expect to be part of a dynamic team that fosters growth, innovation, and professional development, making it an attractive place to work for those seeking a challenging and rewarding career.

What are the most popular job types at Artech?

    Infographic showing various Customer Service job openings at Artech in the United States as of August 2026, with employment types broken down into 34% Full Time, and 66% Contract. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution.

    $22.50 - $29/hr

    Full-time

    Re-posted 10 days ago


    Job description

    Company Description

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

    Job Description

    Responsibilities:

    Looking for someone with Service Desk/ Customer Service experience.

    Big plus if they have a technical mind or background and understand how different Network Technologies work.

    No hands on cabling or installs required

    Will need to troubleshoot problems - must be technically savvy

    70% troubleshooting through phone.

    Provides daily operations support and maintenance for network systems

    Proactively monitors networks to provide stable, dependable network services across multiple platforms.

    Configures and troubleshoots computer networks.

    Maintains LAN/WAN/wireless/VoIP operations by working with network facility and hardware/software vendors to ensure timely problem resolution.

    Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other tele-communications access to customers, and the movement of information from one location to the other.

    Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

    Typically has 0 - 3 years of IT work experience in infrastructure/network environments

    Resolves customer issues reported via phone, portal, email and network monitoring tools

    Ticket management within multiple ticketing systems
    - Interface with internal partners as needed to resolve customer troubles
    - Interface with incumbent local exchange carriers and other off-net providers to identify defective local exchange carrier equipment through cooperative testing and coordinate replacement
    - Ability to accurately read call traces, traceroutes and packet loss reports to aid in problem identification
    - Use of on-net Comcast tools including Cafe, Remedy/TTS, Watchtower, Scout and CSG biller required
    - Basic network diagram understanding

    Additional Information

    Prashant Sharma,

    Recruitment Specialist

    Artech Information Systems LLC

    360 Mt. Kemble Avenue, 2000 Suite, Morristown, New Jersey 07960

    Contact : 973.967.3369
    prashant.sharma@ artechinfo.com


    Artech logo

    About Artech

    Sourced by ZipRecruiter

    Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

    Industry

    Recruiting and staffing services

    Company size

    10,000+ Employees

    Headquarters location

    Morristown, NJ, US

    Year founded

    1992