Network Technician
$22.50 - $29/hr
Looking for someone with Service Desk/ Customer Service experience. Big plus if they have a ... Artech Information Systems LLC 360 Mt. Kemble Avenue, 2000 Suite, Morristown, New Jersey 07960 ...

$22.50 - $29/hr
Looking for someone with Service Desk/ Customer Service experience. Big plus if they have a ... Artech Information Systems LLC 360 Mt. Kemble Avenue, 2000 Suite, Morristown, New Jersey 07960 ...
$22.50 - $29/hr
Looking for someone with Service Desk/ Customer Service experience. Big plus if they have a ... Artech Information Systems LLC 360 Mt. Kemble Avenue, 2000 Suite, Morristown, New Jersey 07960 ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Must have the ability to manage high volume, great customer service skills and a team player. Good ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Must have the ability to manage high volume, great customer service skills and a team player. Good ...
Cary, NC · On-site
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... customer queries on a new process are responded Additional Information
Cary, NC · On-site
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... customer queries on a new process are responded Additional Information
Austin, TX · On-site
$15.75 - $21.50/hr
Customer Service Representative Location: Austin, TX (On-site) Roles and responsibilities: * Must be local to Austin Must be available for any 8 hour shift from 7 am to 7 pm. * We are unable to ...
Austin, TX · On-site
$15.75 - $21.50/hr
Customer Service Representative Location: Austin, TX (On-site) Roles and responsibilities: * Must be local to Austin Must be available for any 8 hour shift from 7 am to 7 pm. * We are unable to ...
Bellevue, WA · On-site
$50K - $68K/yr
... and a genuine customer service mindset and are interested in making a career in IT Staffing - Sales, we will help kick-start your sales career with our on-the-job training program at Artech.
Bellevue, WA · On-site
$50K - $68K/yr
... and a genuine customer service mindset and are interested in making a career in IT Staffing - Sales, we will help kick-start your sales career with our on-the-job training program at Artech.
$18.75 - $25.25/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... customer service Outstanding communication and negotiation skills Excellent analytical skills Team ...
$18.75 - $25.25/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... customer service Outstanding communication and negotiation skills Excellent analytical skills Team ...
Uses multiple software systems and applications to ensure customer service orders and repair ... Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 973.967.3384 ...
Uses multiple software systems and applications to ensure customer service orders and repair ... Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 973.967.3384 ...
$24.25 - $32.75/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... customer service Outstanding communication and negotiation skills Excellent analytical skills Team ...
$24.25 - $32.75/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... customer service Outstanding communication and negotiation skills Excellent analytical skills Team ...
Redmond, WA · On-site
Strong customer service skills and attention to detail * Experience with email, scheduling, word ... Applicants must be able to work directly for Artech on W2 Day-to-Day Responsibilities * Coordinate ...
Redmond, WA · On-site
Strong customer service skills and attention to detail * Experience with email, scheduling, word ... Applicants must be able to work directly for Artech on W2 Day-to-Day Responsibilities * Coordinate ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Services customer product, including receiving/shipping, reviewing customer complaints, basic ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Services customer product, including receiving/shipping, reviewing customer complaints, basic ...
Bridgewater, NJ · On-site
$21.50 - $28/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Strong customer service * Ability to respond appropriately to routine HR-related questions from ...
Bridgewater, NJ · On-site
$21.50 - $28/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Strong customer service * Ability to respond appropriately to routine HR-related questions from ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Contractor shall have minimum of three (3) years of customer service experience in an IT ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Contractor shall have minimum of three (3) years of customer service experience in an IT ...
$18 - $24.25/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... customer service Outstanding communication and negotiation skills Excellent analytical skills ...
$18 - $24.25/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... customer service Outstanding communication and negotiation skills Excellent analytical skills ...
$22 - $28/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
$22 - $28/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
$20.50 - $26/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... customer service Outstanding communication and negotiation skills Excellent analytical skills Team ...
$20.50 - $26/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... customer service Outstanding communication and negotiation skills Excellent analytical skills Team ...
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
$22 - $28/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
$22 - $28/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
Company Description Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in ... Responsible for customer service and case management Answers basic clinical and program inquiries.
Company Description Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in ... Responsible for customer service and case management Answers basic clinical and program inquiries.
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Superior Customer Service skills are essential and the candidate must have outstanding ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Superior Customer Service skills are essential and the candidate must have outstanding ...
$19.25 - $24.50/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
$19.25 - $24.50/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Superior Customer Service skills are essential and the candidate must have outstanding ...
What is it like to work at Artech?
What makes Artech an attractive place to work?

$22.50 - $29/hr
Full-time
Re-posted 10 days ago
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Responsibilities:
Looking for someone with Service Desk/ Customer Service experience.
Big plus if they have a technical mind or background and understand how different Network Technologies work.
No hands on cabling or installs required
Will need to troubleshoot problems - must be technically savvy
70% troubleshooting through phone.
Provides daily operations support and maintenance for network systems
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks.
Maintains LAN/WAN/wireless/VoIP operations by working with network facility and hardware/software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other tele-communications access to customers, and the movement of information from one location to the other.
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Typically has 0 - 3 years of IT work experience in infrastructure/network environments
Resolves customer issues reported via phone, portal, email and network monitoring tools
Ticket management within multiple ticketing systems
- Interface with internal partners as needed to resolve customer troubles
- Interface with incumbent local exchange carriers and other off-net providers to identify defective local exchange carrier equipment through cooperative testing and coordinate replacement
- Ability to accurately read call traces, traceroutes and packet loss reports to aid in problem identification
- Use of on-net Comcast tools including Cafe, Remedy/TTS, Watchtower, Scout and CSG biller required
- Basic network diagram understanding
Prashant Sharma,
Recruitment Specialist
Artech Information Systems LLC
360 Mt. Kemble Avenue, 2000 Suite, Morristown, New Jersey 07960
Contact : 973.967.3369
prashant.sharma@ artechinfo.com
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Recruiting and staffing services
10,000+ Employees
Morristown, NJ, US
1992