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Andritz
Andritz

20 Andritz Customer Service Jobs Hiring Near You

Andritz

Technical Sales Engineer

Oldsmar, FL · On-site

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... About ANDRITZ The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services ...

Andritz

Field Services Engineer

Alpharetta, GA · On-site

... to customer service inquiries; resolving technical issues; and serving as a subject matter expert for our line of SMART Products. This position will be focused on ANDRITZ VIB profilers, as well as ...

Andritz

Service Account Manager

Alpharetta, GA · On-site

$110K - $130K/yr

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... About ANDRITZ THE ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services ...

Andritz

Machine Operator I

Springfield, MA · On-site

$17 - $20.25/hr

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... ANDRITZ is seeking a Machine Operator I to join our Paper Service team in Springfield, MA. This ...

Andritz

Production Planner

Pittsburg, TX · On-site

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... As a Production Planner, you'll play a key role in keeping our manufacturing and service center ...

Andritz

Field Service Technician

Muncy, PA · On-site

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... The Field Service Technician provides on-site service, maintenance, and technical support for ...

Andritz

Project Engineer

Callery, PA · On-site

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... Additionally we provide service parts and roll and knife regrind services for rolling mills and ...

Andritz

Commissioning Specialist

Charlotte, NC · On-site

... customer relations on technical matters; • Enhance Field Services team's technical excellence ... ANDRITZ Hydro has: * Over 185 years of experience in turbine design * Over 489,000 MW of installed ...

Andritz

Service Center General Manager

Las Vegas, NV · On-site

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... The duty of the Service Manager is to provide service and personnel in support of ANDRITZ ...

All JobsAndritz Customer Service Jobs

Andritz Jobs Information

What is it like to work at Andritz?

Andritz is a global leader in the supply of plants and equipment for the pulp and paper industry, hydropower, and other sectors, with a culture that emphasizes innovation, sustainability, and customer satisfaction.

The company has a diverse and global workforce, with a flat organizational structure that encourages collaboration and open communication among employees from various departments and locations. Andritz's work environment is characterized by a strong focus on research and development, with state-of-the-art facilities and equipment that support the design and testing of innovative solutions.

Working at Andritz may appeal to candidates who are passionate about engineering, technology, and sustainability, as the company offers a wide range of career opportunities in fields such as mechanical engineering, electrical engineering, and process technology, with a strong emphasis on professional development and growth.

What makes Andritz an attractive place to work?

Andritz is a leading global supplier of plants, equipment, and services for the pulp and paper industry, the hydropower sector, and other specialized industries, with a long history of innovation and expertise. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on complex projects and contribute to the development of cutting-edge technologies. By joining Andritz, individuals can gain valuable experience, develop their skills, and be part of a global team that drives progress and sustainability in various industries.

Do workers at Andritz get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Andritz pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

At Andritz, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Andritz affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Andritz?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at Andritz worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Andritz workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Andritz?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Andritz managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Andritz spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Andritz?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Andritz good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Andritz feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Andritz get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Andritz?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Andritz enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Andritz recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Andritz?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Andritz?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Andritz’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Andritz is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
What are the most popular jobs at Andritz?
What are the most popular categories at Andritz?
Infographic showing various Customer Service job openings at Andritz in the United States as of August 2026, with employment types broken down into 1% As Needed, 94% Full Time, 4% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Inside Sales Manager (Spare Parts)

Andritz

Spartanburg, SC • On-site

Full-time

Re-posted 13 days ago

Andritz rating

8.1

Company rating: 8.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

151st of 487 rated machine equipment manufacturers

Job description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Purpose Statement
THE ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and solid/liquid separation in the municipal and industrial sectors. In addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel boards (MDF), thermal sludge utilization, and biomass torrefaction plants.
ANDRITZ Küsters, A Division of ANDRITZ Inc., located in Spartanburg, South Carolina, offers sales, service, training, retrofits, spare parts and roll repair for the paper, nonwoven, textile and plastic industries.
Job responsibilities and tasks
Major responsibilities are listed but not necessarily limited to the following duties:
  • Provide internal and external customer service for Spare Parts of Andritz.
  • Customer and service oriented
  • Satisfy customer requirements in a timely and organized manner
  • Lead, coach, and develop the spare parts team, ensuring clear roles, accountability, and performance expectations.
  • Provide ongoing training to the parts team on systems, processes, pricing rules, and customer service standards.
  • Foster a collaborative, service-oriented culture focused on accuracy, responsiveness, and continuous improvement.
  • Research pertinent information for customer/sales staff
  • Review customer orders for completeness, terms and conditions, and scope
  • Enter and expedite Sales Orders & Purchase Orders as required
  • Interface with Sales and Service Departments
  • Supply quotations to customer / sales staff
  • Prepare and follow-up of Returned Goods Authorization and Credit Memos
  • Develop and maintain records and reports as deemed necessary
  • Manage spare parts inventory to balance service level, working capital, & obsolescence risk
  • Define and maintain appropriate stock levels, safety stock, and reorder points.
  • Ensure inventory accuracy through cycle counts, audits, and system discipline.
  • Manager Shipping/Receiving to ensure accuracy of Shipping/Receiving requirements.
  • Perform all other duties as assigned
  • Must be a team player

Education, professional experience and qualification preferred/required
  • High school diploma or equivalent.
  • Several years of experience in spare parts, inventory management, or service operations.
  • Proven experience managing or leading a parts or customer service team.
  • Hands-on experience with inventory control, order entry, and customer support processes.
  • Proficient with a PC and knowledge in Word, Excel and Outlook .
  • Strong verbal and written communication skills.
  • Self-motivated with excellent organizational skills and detail oriented.
  • Candidate must continually meet the quality standards of Andritz.
  • Must speak, read, and write English.
  • Have the ability to learn and retain multiple skills & tasks.
  • This position requires the following skills: prioritization of workload, data/order entry, detail oriented, possess good written and verbal communication (at all levels), problem solving skills, and follow direction with little to no supervision.
  • Knowledge of shipping terms and import/export procedures are beneficial.
  • Strong SAP experience (order entry, inventory management, material master data).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 20921

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