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AmTrust Financial

60 Amtrust Financial Business Services Jobs Hiring Near You

AmTrust Financial

Manager, Finance

Southington, CT · Hybrid

$92K - $135K/yr

... business considerations. What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental ...

AmTrust Financial

Manager, Claims

Overland Park, KS · On-site

$92K - $120K/yr

Overview Amtrust Financial Services, a fast growing commercial insurance company, has a need for a ... new business development. * Work with the supervisory team to evaluate the performance of the ...

AmTrust Financial

$21.50 - $29.50/hr

Complex Construction Defect Commercial Claims Adjuster Amtrust Financial Services, a fast-growing ... Diversity is a business imperative, enabling us to attract, retain and develop the best talent ...

AmTrust Financial

Senior Systems Engineer

Cleveland, OH · Hybrid

$90K - $135K/yr

... business considerations. What We Offer AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits ...

AmTrust Financial

Senior Claim Examiner I

Maitland, FL · On-site

$31 - $42/hr

Senior Claims Examiner - WC AmTrust Financial Services, a fast-growing commercial insurance company ... Diversity is a business imperative, enabling us to attract, retain and develop the best talent ...

AmTrust Financial

Complex Claim Specialist

Chicago, IL · On-site +1

$114K - $160K/yr

Overview Amtrust Financial Services, a fast growing commercial insurance company, is seeking a ... This position reports to a line of business executive. Responsibilities * Recognizing exposures and ...

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All JobsAmtrust Financial Business Services Jobs

AmTrust Financial Jobs Information

What are the key skills and qualifications needed to thrive in Business Services, and why are they important?

To thrive in Business Services, strong analytical abilities, business acumen, and a relevant degree in business administration or a related field are essential. Familiarity with project management tools, CRM systems, and proficiency in Microsoft Office or Google Workspace are commonly required. Excellent communication, problem-solving, and client relationship skills help professionals excel in this role. These skills ensure efficient service delivery, client satisfaction, and the ability to address complex business challenges effectively.

How does a Business Services professional typically collaborate with other departments within an organization?

Business Services professionals frequently serve as a bridge between various departments such as finance, human resources, and operations. They coordinate cross-functional projects, facilitate communication, and ensure that support services align with the overall business goals. Collaboration often involves attending interdepartmental meetings, managing service requests, and working on process improvements to enhance efficiency across the organization. Building strong relationships and understanding the unique needs of each department are key to success in this role.

What are business services?

Business services are a broad category of services that support the operations, efficiency, and growth of organizations. These may include consulting, IT support, human resources, marketing, accounting, logistics, and administrative services. The goal of business services is to help companies focus on their core activities by outsourcing or supplementing non-core functions. Providers of business services can range from specialized firms to in-house departments. Businesses of all sizes use these services to improve productivity, reduce costs, and access specialized expertise.

What is the difference between Business Services vs Customer Service?

AspectBusiness ServicesCustomer Service
Required CredentialsVaries; often includes business or industry-specific certificationsTypically no formal certifications required
Work EnvironmentOffice settings, client sites, or remoteCall centers, retail, or online support
Employer & Industry UsageUsed across corporate, consulting, and B2B sectorsCommon in retail, hospitality, and consumer-focused industries
Search & Comparison IntentBusiness Services vs Customer Service

Business Services involve providing specialized support to companies, focusing on areas like consulting, IT, or administrative functions. Customer Service centers on assisting individual consumers, handling inquiries, and resolving issues. While both roles require strong communication skills, Business Services often demand industry-specific knowledge and certifications, whereas Customer Service emphasizes customer interaction skills. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Do workers at AmTrust Financial Services get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Does AmTrust Financial Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

At AmTrust Financial Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from AmTrust Financial Services affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at AmTrust Financial Services?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at AmTrust Financial Services?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at AmTrust Financial Services?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AmTrust Financial Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AmTrust Financial Services get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at AmTrust Financial Services?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AmTrust Financial Services enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AmTrust Financial Services recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at AmTrust Financial Services?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at AmTrust Financial Services?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think AmTrust Financial Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how AmTrust Financial Services is doing?

Most people feel well informed about how the company is doing.
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Amtrust Financial?
    What are the most popular jobs at Amtrust Financial?
    What are the most popular categories at Amtrust Financial?
    Infographic showing various Business Services job openings at Amtrust Financial in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 22% Hybrid, and 11% Remote job distribution.

    Customer Service Representative I

    AmTrust Financial

    Cleveland, OH • Hybrid

    $13 - $18.80/hr

    Full-time

    Medical, Dental, Life, Retirement, PTO

    This job post has expired today. Applications are no longer accepted.

    AmTrust Financial Services rating

    9.0

    Company rating: 9.0 out of 10

    Based on 22 frontline employees who took The Breakroom Quiz

    34th of 258 rated insurance

    Job description

    Overview

    Are you intrigued by exploring the ways that insurance can help business' flourish? As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You will answer questions about our products and services, enhancing business owners' abilities to manage their insurance needs as they've come to expect from AmTrust Financial. Is this where you want to begin your career with AmTrust Financial, or where you want to end up? Either way, we're committed to helping employees explore their potential.

    The successful candidate will be responsible for answering incoming questions via phone, email, and chat. Provide resolutions by utilizing company policies and product knowledge while making quick and accurate decisions. Achieve performance targets such as quality, service level, attendance, and customer satisfaction.

    *This role will be relocating to to Mayfield tentatively December 2026*

    Responsibilities

    • Master product expertise to deliver on customer asks.
    • Drive inclusive team culture and success.
    • Manage large amounts of inbound and outbound calls promptly.
    • Identify customers' needs, clarify information, research issues, and provide solutions or alternatives.
    • Meet personal/team qualitative and quantitative targets.
    • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

    Qualifications

    • 2 years of experience in a customer support role.
    • Excellent verbal and written communication, computer skills, and time management skills.
    • Able to effectively tailor communication and style to differing audiences.
    • Resourcefulness and flexibility.
    • Able to self-manage and work independently in a dynamic, constantly changing environment.

    Additional Requirements:

    • Require an internet speed test before offer. Must meet 30mb download and 2mb upload.

    The expected salary range for this role is $13.00-$18.80/hr

    Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

    #LI-HYBRID

    #LI-EF1

    What We Offer

    AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

    AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

    AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

    What AmTrust Financial Services employees say

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