By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Works closely with Operations leadership to maximize asset availability efficiently and is ...

60 Amtrak Operations Jobs Hiring Near You
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Works closely with Operations leadership to maximize asset availability efficiently and is ...
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Works closely with Operations leadership to maximize asset availability efficiently and is ...
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Works closely with Operations leadership to maximize asset availability efficiently and is ...
Principal DevOps Engineer - 90372837 - Remote
Washington, DC · Remote
$59.75 - $81.75/hr
At Amtrak, the Principal DevOps Engineer is a Principal technical leader responsible for ensuring the resilience, scalability, and security of our digital platforms. This role combines software ...
Principal DevOps Engineer - 90372837 - Remote
Washington, DC · Remote
$59.75 - $81.75/hr
At Amtrak, the Principal DevOps Engineer is a Principal technical leader responsible for ensuring the resilience, scalability, and security of our digital platforms. This role combines software ...
Principal DevOps Engineer - 90372837 - Remote
Washington, DC · On-site +1
$58.25 - $79.75/hr
At Amtrak, the Principal DevOps Engineer is a Principal technical leader responsible for ensuring the resilience, scalability, and security of our digital platforms. This role combines software ...
Principal DevOps Engineer - 90372837 - Remote
Washington, DC · On-site +1
$58.25 - $79.75/hr
At Amtrak, the Principal DevOps Engineer is a Principal technical leader responsible for ensuring the resilience, scalability, and security of our digital platforms. This role combines software ...
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... The incumbent is responsible for maximizing asset utilization without violating operational ...
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... The incumbent is responsible for maximizing asset utilization without violating operational ...
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Works closely with Operations leadership to maximize asset availability efficiently and is ...
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Works closely with Operations leadership to maximize asset availability efficiently and is ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Position placement is at Amtrak's sole and absolute discretion. Essential Functions * Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation ...
Oversee entry of schedule and capacity plans into Amtrak sales and operational data systems. Create, implement, and train others in data analytic tools and reports to drive operational and revenue ...
Oversee entry of schedule and capacity plans into Amtrak sales and operational data systems. Create, implement, and train others in data analytic tools and reports to drive operational and revenue ...
Extra Board Customer Service Representative - 90408564 - Pittsburgh
Pittsburgh, PA · On-site
$29.29 - $39.05/hr
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets. * Qualified with the operation of Arrow, RailRes/Stars and ...
Extra Board Customer Service Representative - 90408564 - Pittsburgh
Pittsburgh, PA · On-site
$29.29 - $39.05/hr
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets. * Qualified with the operation of Arrow, RailRes/Stars and ...
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak.
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak.
Customer Service Representative - 90114246 - Syracuse
Syracuse, NY · On-site
$29.29 - $39.05/hr
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak.
Customer Service Representative - 90114246 - Syracuse
Syracuse, NY · On-site
$29.29 - $39.05/hr
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak.
Customer Service Representative - 90408611 - Johnstown
Johnstown, PA · On-site
$29.29 - $39.05/hr
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak.
Customer Service Representative - 90408611 - Johnstown
Johnstown, PA · On-site
$29.29 - $39.05/hr
Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak.
Oversee entry of schedule and capacity plans into Amtrak sales and operational data systems. Create, implement, and train others in data analytic tools and reports to drive operational and revenue ...
Oversee entry of schedule and capacity plans into Amtrak sales and operational data systems. Create, implement, and train others in data analytic tools and reports to drive operational and revenue ...
Asst Production Engineer - 90342389 - Downington
Downingtown, PA · On-site
$16.50 - $21.50/hr
Conduct QA/QC checks to meet FRA and Amtrak safety standards for train operations. * Coordinate track projects with internal and external departments, managing labor schedules. * Efficiently plan and ...
Asst Production Engineer - 90342389 - Downington
Downingtown, PA · On-site
$16.50 - $21.50/hr
Conduct QA/QC checks to meet FRA and Amtrak safety standards for train operations. * Coordinate track projects with internal and external departments, managing labor schedules. * Efficiently plan and ...
Asst Production Engineer - 90342389 - Downington
Downingtown, PA · On-site
$16.50 - $21.50/hr
Conduct QA/QC checks to meet FRA and Amtrak safety standards for train operations. * Coordinate track projects with internal and external departments, managing labor schedules. * Efficiently plan and ...
Asst Production Engineer - 90342389 - Downington
Downingtown, PA · On-site
$16.50 - $21.50/hr
Conduct QA/QC checks to meet FRA and Amtrak safety standards for train operations. * Coordinate track projects with internal and external departments, managing labor schedules. * Efficiently plan and ...
Boilermaker Welder - 90117306 - Chicago
Chicago, IL · On-site
$35.87 - $37.87/hr
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Performs various welding operations and thermal cutting to include: SMAW, GMAW, GTAW, oxy/acetylene ...
Boilermaker Welder - 90117306 - Chicago
Chicago, IL · On-site
$35.87 - $37.87/hr
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Performs various welding operations and thermal cutting to include: SMAW, GMAW, GTAW, oxy/acetylene ...
Boilermaker Welder - 90117306 - Chicago
Chicago, IL · On-site
$35.87 - $37.87/hr
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Performs various welding operations and thermal cutting to include: SMAW, GMAW, GTAW, oxy/acetylene ...
Boilermaker Welder - 90117306 - Chicago
Chicago, IL · On-site
$35.87 - $37.87/hr
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering ... Performs various welding operations and thermal cutting to include: SMAW, GMAW, GTAW, oxy/acetylene ...
Amtrak Jobs Information
What is it like to work at Amtrak?
Do workers at Amtrak get paid breaks?
89% of people say they get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.
Does Amtrak pay people when they’re sick?
64% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
At Amtrak, are sick days and vacation days separate paid time off?
47% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Amtrak affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at Amtrak?
86% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
- 58% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 2% of people with changing schedules find out their shifts three weeks ahead of time.
- 26% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers at Amtrak worry about hours?
88% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between April 2025 and April 2026.
Do Amtrak workers get to choose the shifts they work?
64% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it for Amtrak workers to change shifts?
79% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and March 2026.
How easy is it to get time off at Amtrak?
81% of people report it’s easy to get time off.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Amtrak managers change schedules at the last minute?
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 61 people who took the Breakroom Quiz between April 2025 and April 2026.
Do jobs at Amtrak spill into time workers aren’t paid for?
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at Amtrak?
70% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
Is working at Amtrak good if you’re a parent or caregiver?
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people at Amtrak feel treated with respect by their managers?
81% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Amtrak get to take their breaks without interruption?
69% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Amtrak?
41% of people say they often feel stressed out at work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Amtrak enjoy their jobs?
87% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Amtrak recommend working with their team?
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at Amtrak?
82% of people report they got enough training when they started working here.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at Amtrak?
In the last year, 72% of people report being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Amtrak’s headquarters understands what’s happening where they work?
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how Amtrak is doing?
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Amtrak rating
8.0
Based on 142 frontline employees who took The Breakroom Quiz
22nd of 76 rated public transport
Job description
Your success is a train ride away!
As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
This position can be based out of Washington DC or Wilmington, DE
Leads strategic planning for network-wide operational capacity, ensuring readiness for future service demands and capital projects
Delivers strategic, high-fidelity written assessments of operational capacity and constraints relative to service planning proposals, meeting required deadlines and identifying resources needed to support the proposal (fleet, workforce, maintenance facility capacity, terminal capacity, etc.)
Streamlines and standardizes processes and data-driven tools used to develop capacity assessments, accelerating responses while providing Operations leadership with transparent oversight to maintain alignment with primary objectives (safety, financial performance, and reliability)
Works closely with Operations Research and DT to build long-term, advanced analytical tools and applications that maximize automation of capacity and constraint assessments
Represents Operations in interdepartmental processes (with Capital Delivery and Commercial) to align infrastructure maintenance outage plans with service plans
Develops initiatives in partnership with Operations VPs to address capacity limitations on the critical path to support service planning proposals
Other duties as required or assigned
Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 13 years of prior relevant work experience.
Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 15 years of relevant work experience.
Extensive knowledge of Amtrak and Host Railroad operations, route structure, operating rules including hours of service and FRA mandated guidelines.
Expertise in fleet asset deployment, maintenance, rotation, and decommissioning strategies.
Leadership experience managing a transportation network and the logistics involved in positioning fleet and crews to deliver service safely and consistently.
Proficiency with Amtrak systems (ARROW, LMS, ILMS) and workforce management.
Strong understanding of regulatory requirements and collective bargaining agreements; experience engaging labor leadership.
Proven leadership in behaviorbased safety culture, with strong decisionmaking and organizational skills.
Effective communicator with advanced writing, presentation, and interpersonal skills; adept at issue escalation.
Technical proficiency in Tableau, Salesforce, Word, Excel, and PowerPoint.
The salary/hourly range is $187,500.00 - $242,892.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.
Health and Wellbeing Financial and Retirement Work and Family Life Support Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave Life Insurance Rail Pass Privileges Short- and Long-term Disability Insurance Employee Assistance Program No-cost Financial Advisor Sessions Commuter and Flexible Spending AccountsLearn more about our benefits offerings here.
Requisition ID:166632
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
About Amtrak
Sourced by ZipRecruiter
As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Industry
Travel arrangement services
Company size
10,000+ Employees
Headquarters location
Washington, DC, US
Year founded
1971