ZipRecruiter

Log In

AmeriHealth Caritas
AmeriHealth Caritas

60 Amerihealth Caritas Customer Service Representative Jobs Hiring Near You

Amerihealth Caritas

Care Manager II

Washington, DC · On-site

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We'd like to hear from you if you ...

Amerihealth Caritas

Instructional Designer

Philadelphia, PA · Remote

$62K - $84K/yr

... services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate ... customers, primarily focused on systems, and new hire and ongoing service coordination related ...

Amerihealth Caritas

Care Manager

Washington, DC · On-site

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We'd like to hear from you if you ...

Amerihealth Caritas

Care Manager II

Columbia, SC · Hybrid

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a ...

Amerihealth Caritas

Service Coordinator-CHC

York, PA · On-site +1

$19.50 - $24.50/hr

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy ... Role Overview As a Service Coordinator, you will assist participants who qualify for Medicaid in ...

previous page

Showing results 41-60

All JobsAmerihealth Caritas JobsAmerihealth Caritas Customer Service Representative Jobs

AmeriHealth Caritas Jobs Information

Do workers at AmeriHealth Caritas get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Does AmeriHealth Caritas pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

At AmeriHealth Caritas, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from AmeriHealth Caritas affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at AmeriHealth Caritas?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers at AmeriHealth Caritas worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do AmeriHealth Caritas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for AmeriHealth Caritas workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at AmeriHealth Caritas?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do AmeriHealth Caritas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at AmeriHealth Caritas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at AmeriHealth Caritas?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at AmeriHealth Caritas good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at AmeriHealth Caritas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at AmeriHealth Caritas get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at AmeriHealth Caritas?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at AmeriHealth Caritas enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at AmeriHealth Caritas recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at AmeriHealth Caritas?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at AmeriHealth Caritas?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think AmeriHealth Caritas’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how AmeriHealth Caritas is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Amerihealth Caritas?

What are the most popular categories at Amerihealth Caritas?

Infographic showing various Customer Service Representative job openings at Amerihealth Caritas in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 52% Physical, 16% Hybrid, and 32% Remote job distribution.

Care Connector Bilingual

AmeriHealth Caritas

Washington, DC • On-site

Other

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

132nd of 315 rated insurance

Job description

This role is hybrid, working (4) days in office and one (1) day remote. You must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required.

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com .

Responsibilities:

The Care Connector (CC) is responsible for supporting the daily operations of integrated care management program interventions. The CC is assigned members with Care Gaps/HEDIS related health conditions and assists them in accessing care through Plan benefits and community resources. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care. The CC is responsible for a caseload of members with low-risk health concerns who require assistance with navigating health systems.

Education/ Experience:

  • High School/GED.

  • Must be bilingual, demonstrating the ability to speak both English and one of two target languages - Spanish or Amharic. Must be able to perform the responsibilities of the position either in English or in another language. Languages required are determined by business need.

  • 1 to 3 years' experience in a health-related setting.

Other Skills:

  • Proficient PC skills in a Windows based environment including word processing, spread sheets and working in database programs.

  • Working knowledge of basic healthcare terminology; especially for maternity population.

  • Working knowledge of Plan Benefits and Services is preferred.

  • Excellent telephone/customer service skills.

  • Proven ability to keep accurate and timely records and documentation according to established processes.

Our Comprehensive Benefits Package

Hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

What AmeriHealth Caritas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply