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American Eagle Outfitters

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American Eagle Outfitters Jobs Information

Do workers at American Eagle Outfitters get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 115 people who took the Breakroom Quiz between September 2025 and September 2026.

Does American Eagle Outfitters pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and September 2026.

At American Eagle Outfitters, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 40 people who took the Breakroom Quiz between September 2025 and September 2026.

Are part-time workers able to get health insurance from American Eagle Outfitters?

Most people who work part-time can't get health insurance.
93% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 116 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at American Eagle Outfitters?

Most people who work part-time don’t get paid time off.
93% of people who work part-time say they don’t get paid time off
Based on data from 68 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from American Eagle Outfitters affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 63 people who took the Breakroom Quiz between March 2025 and September 2026.

Do people get paid time off at American Eagle Outfitters?

Some people get paid time off from work.
66% of people say they don’t get paid time off.
Based on data from 121 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 109 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers at American Eagle Outfitters worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 112 people who took the Breakroom Quiz between September 2025 and September 2026.

Do American Eagle Outfitters workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for American Eagle Outfitters workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 88 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to get time off at American Eagle Outfitters?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and September 2026.

Do American Eagle Outfitters managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and September 2026.

Do jobs at American Eagle Outfitters spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 107 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at American Eagle Outfitters?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 113 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a American Eagle Outfitters job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at American Eagle Outfitters good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at American Eagle Outfitters feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 115 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at American Eagle Outfitters get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 117 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at American Eagle Outfitters?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 117 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at American Eagle Outfitters enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 111 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at American Eagle Outfitters recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 130 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at American Eagle Outfitters?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 122 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at American Eagle Outfitters?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think American Eagle Outfitters’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how American Eagle Outfitters is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 113 people who took the Breakroom Quiz between September 2025 and September 2026.

What are the most popular job types at American Eagle?

    What are the most popular jobs at American Eagle?

    What are the most popular categories at American Eagle?

    Director - DC Operations

    American Eagle Outfitters

    Salisbury, NC • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 5 days ago

    American Eagle Outfitters rating

    5.6

    Company rating: 5.6 out of 10

    Based on 627 frontline employees who took The Breakroom Quiz

    67th of 105 rated fashion retailers

    Job description


    POSITION TITLE: Director - DC Operations
    DIRECT REPORTS: Manages a team of Operations Managers and up to 175 total associates across 4 shifts
    Get to Know the Role:
    Lead the operational, financial and cultural launch of a $40M, state-of-the-art automated Omni-Channel Distribution Center. As a greenfield startup, you will directly participate in building setup, systems installation, local leadership hiring and strategic site decisions. Once live, this facility will join AEO's North American network-which processes 65,000 orders daily and serves 1,000+ stores across 81 countries-holding full P&L and operational accountability for all fulfillment, reverse logistics and support functions.
    This role demands a visible, culture-first leader who thrives in a startup environment, driving success through frontline engagement, strong team delegation and maximum utilization of advanced automation to hit SLA and cost targets.
    What You'll Do:
    Startup Strategy & Site Launch
    • Direct the site startup phase, overseeing facility setup, installation and integration of automated systems and local operational strategy
    • Recruit, hire and onboard a cohesive leadership team and foundational support staff to drive site readiness
    • Make critical, localized decisions on site policies, workflows and vendor partnerships to ensure a seamless launch

    People Leadership & Engagement
    • Serve as the visible site leader, prioritizing daily frontline engagement from day one to establish retention, morale and performance
    • Mentor your leadership team, delegating authority to empower managers to make decisions and solve operational challenges independently
    • Communicate clear site strategy, set shift priorities and cultivate an "Employer of Choice" culture across all shifts

    Operational Excellence & Automation
    • Lead operations across a highly automated facility, maximizing material handling technology to hit speed and efficiency goals post-launch
    • Support peak staffing, workflow execution and support function alignment (HR, LP, IT, Maintenance) to consistently meet or exceed SLAs and Cost Per Unit (CPU) targets
    • Maintain a safe, secure and respectful working environment across the site

    Fiscal Responsibility & Strategy
    • Manage the site P&L and operational budget to achieve cost targets and maximize ROI on the $40M facility investment
    • Develop long-term labor models, site expansion plans and continuous improvement strategies alongside vendor and engineering partners

    What You Bring:
    • Leadership Style: People-first, visible and adaptable. Proven ability to thrive in a fast-paced startup environment, build teams and hold leaders accountable
    • Experience: 10-15 years of progressive leadership in large-scale retail, DTC or Omni-Channel distribution centers, including startup or greenfield facility launch experience
    • Technical Mastery: Hands-on experience overseeing site automation installations and directing operations within modern, highly automated facilities; deep expertise in SLA delivery and production flow
    • Financial & Strategic Acumen: Proven track record managing $50M+ operating budgets and major capital investments
    • Education & Travel: Bachelor's degree in Supply Chain, Business, Engineering, or equivalent experience; Willingness to travel as needed

    Perks: Why You'll Love it Here
    • Generous Associate Discount: Treat yourself to the best our brands offer!
    • Casual Dress Code: Come as you are (and stay comfy)
    • Company Events: Exciting company-wide events you won't want to miss!

    Pay/Benefits Information:
    • Actual starting pay is determined by various factors, including but not limited to relevant experience and location
    • Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits
    • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here
    • AEO may also provide discretionary bonuses and other incentives at its discretion

    #LI-MD1
    About Us
    Get to Know AEO
    American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.
    Rooted in optimism, inclusivity and authenticity, AEO's brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.
    At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed-inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.
    Inclusion, Diversity, Equity and Access at AEO
    We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here.
    AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
    Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

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