... Commercial, Airbus Defence & Space, ATR and Satair, with high quality services delivered by ... Our strong customer-focused ethic coupled with our reactivity and flexibility will help our ...
Airbus Defence & Space
60 Airbus Customer Service Jobs Hiring Near You
... Commercial, Airbus Defence & Space, ATR and Satair, with high quality services delivered by ... Our strong customer-focused ethic coupled with our reactivity and flexibility will help our ...
Job Title Airbus Defence & Space is working on a new satellite based communication system. The ... Your Tasks * Analyse customer requirements and contribute to the definition of the adequate ...
Job Title Airbus Defence & Space is working on a new satellite based communication system. The ... Your Tasks * Analyse customer requirements and contribute to the definition of the adequate ...
... Airbus Defence & Space in Getafe. The successful applicant will join the Communications ... products, services and solutions to customers on a worldwide scale, pioneering sustainable ...
... Airbus Defence & Space in Getafe. The successful applicant will join the Communications ... products, services and solutions to customers on a worldwide scale, pioneering sustainable ...
Lead Engineer pour Maritime Surveillance
$78K - $102.70K/yr
Airbus Defence and Space is looking for a TECHNICAL MANAGER FOR MARITIME SURVEILLANCE (f/m) to join ... Depending on the site: health services center, concierge services, gym, carpooling application.
Lead Engineer pour Maritime Surveillance
$78K - $102.70K/yr
Airbus Defence and Space is looking for a TECHNICAL MANAGER FOR MARITIME SURVEILLANCE (f/m) to join ... Depending on the site: health services center, concierge services, gym, carpooling application.
Lead Engineer pour Maritime Surveillance
Paris, TX · On-site
$78K - $102.70K/yr
Airbus Defence and Space is looking for a TECHNICAL MANAGER FOR MARITIME SURVEILLANCE (f/m) to join ... Depending on the site: health services center, concierge services, gym, carpooling application.
Lead Engineer pour Maritime Surveillance
Paris, TX · On-site
$78K - $102.70K/yr
Airbus Defence and Space is looking for a TECHNICAL MANAGER FOR MARITIME SURVEILLANCE (f/m) to join ... Depending on the site: health services center, concierge services, gym, carpooling application.
... and space & defence divisions. Airbus Miami currently has capacity for additional Flight ... Company: Airbus Americas Customer Services, Inc. Employment Type: Permanent Experience Level:
... and space & defence divisions. Airbus Miami currently has capacity for additional Flight ... Company: Airbus Americas Customer Services, Inc. Employment Type: Permanent Experience Level:
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... and Customer Services in a clear and concise manner. * Ensure all tasks and activities are ...
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... and Customer Services in a clear and concise manner. * Ensure all tasks and activities are ...
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... and Customer Services in a clear and concise manner. * Ensure all tasks and activities are ...
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... and Customer Services in a clear and concise manner. * Ensure all tasks and activities are ...
Digital Support Representative-Bilingual (English/Spanish)
Miami, FL · On-site
$14.75 - $18.75/hr
Aviso: Transparencia en el Pago No Discriminacion (Spanish) Airbus Customer Services-LATAM is ... space & defense divisions. How We Care for You: * Financial Rewards: Competitive base salary ...
Digital Support Representative-Bilingual (English/Spanish)
Miami, FL · On-site
$14.75 - $18.75/hr
Aviso: Transparencia en el Pago No Discriminacion (Spanish) Airbus Customer Services-LATAM is ... space & defense divisions. How We Care for You: * Financial Rewards: Competitive base salary ...
Digital Support Representative-Bilingual (English/Spanish)
Miami, FL · On-site
$14.75 - $18.75/hr
Aviso: Transparencia en el Pago No Discriminacion (Spanish) Airbus Customer Services-LATAM is ... space & defense divisions. How We Care for You: * Financial Rewards: Competitive base salary ...
Digital Support Representative-Bilingual (English/Spanish)
Miami, FL · On-site
$14.75 - $18.75/hr
Aviso: Transparencia en el Pago No Discriminacion (Spanish) Airbus Customer Services-LATAM is ... space & defense divisions. How We Care for You: * Financial Rewards: Competitive base salary ...
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... Customer Acceptance Delivery Manager EMPLOYER: Airbus Americas, Inc. LOCATION: Mobile, AL DUTIES:
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... Customer Acceptance Delivery Manager EMPLOYER: Airbus Americas, Inc. LOCATION: Mobile, AL DUTIES:
An opportunity to engage in CSR projects * A complete training catalog * Possible teleworking ... Airbus Protect is committed to ensuring the diversity of its workforce and creating an inclusive ...
An opportunity to engage in CSR projects * A complete training catalog * Possible teleworking ... Airbus Protect is committed to ensuring the diversity of its workforce and creating an inclusive ...
$106K - $145.30K/yr
A possibility to engage in CSR projects * A comprehensive training catalog * Possible remote work ... Airbus Protect SAS Contract Type: Permanent Experience Level: Professional Job Family ...
$106K - $145.30K/yr
A possibility to engage in CSR projects * A comprehensive training catalog * Possible remote work ... Airbus Protect SAS Contract Type: Permanent Experience Level: Professional Job Family ...
Stress or Fatigue and Damage Tolerance Engineer - Customer Service
Wichita, KS · On-site
$58 - $79.50/hr
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... Customer Service to join our Engineering department based in Wichita, KS. Relocation is possible ...
Stress or Fatigue and Damage Tolerance Engineer - Customer Service
Wichita, KS · On-site
$58 - $79.50/hr
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... Customer Service to join our Engineering department based in Wichita, KS. Relocation is possible ...
Stress or Fatigue and Damage Tolerance Engineer - Customer Service
Wichita, KS · On-site
$52.50 - $72/hr
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... Customer Service to join our Engineering department based in Wichita, KS. Relocation is possible ...
Stress or Fatigue and Damage Tolerance Engineer - Customer Service
Wichita, KS · On-site
$52.50 - $72/hr
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to ... Customer Service to join our Engineering department based in Wichita, KS. Relocation is possible ...
... helicopters and space & defense divisions. At Airbus, we support you to work, connect and ... Customer Account and Service Management Job Posting End Date: 06.05.2026 Airbus provides equal ...
... helicopters and space & defense divisions. At Airbus, we support you to work, connect and ... Customer Account and Service Management Job Posting End Date: 06.05.2026 Airbus provides equal ...
... helicopters and space & defense divisions. At Airbus, we support you to work, connect and ... Customer Account and Service Management Job Posting End Date: 06.05.2026 Airbus provides equal ...
... helicopters and space & defense divisions. At Airbus, we support you to work, connect and ... Customer Account and Service Management Job Posting End Date: 06.05.2026 Airbus provides equal ...
... Customer Service Repair department in Miami, FL . In this role you will be integrated within the Airbus Flight Hours Services (FHS) teams. The Repair Manager is the main point of contact for the ...
... Customer Service Repair department in Miami, FL . In this role you will be integrated within the Airbus Flight Hours Services (FHS) teams. The Repair Manager is the main point of contact for the ...
... Customer Service Repair department in Miami, FL. In this role you will be integrated within the Airbus Flight Hours Services (FHS) teams. The Repair Manager is the main point of contact for the ...
... Customer Service Repair department in Miami, FL. In this role you will be integrated within the Airbus Flight Hours Services (FHS) teams. The Repair Manager is the main point of contact for the ...
... space launchers, and autonomous vehicles. Your future job, if you accept it... Your missions will ... Governance Airbus Protect can count on your: * Synthesis skills and quality writing * Customer ...
... space launchers, and autonomous vehicles. Your future job, if you accept it... Your missions will ... Governance Airbus Protect can count on your: * Synthesis skills and quality writing * Customer ...
Airbus Defence & Space Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.
What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?
Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What is a Customer Service Representative?
A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.
What types of jobs are customer service?
Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.
What is the difference between Customer Service vs Customer Support?
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
What is it like to work at Airbus?
Airbus is a global leader in the aerospace industry, with a culture that values innovation, collaboration, and customer satisfaction. The company operates a flat organizational structure, with a focus on cross-functional teams and open communication, allowing employees to work closely with colleagues from diverse backgrounds and expertise. Working at Airbus offers the opportunity to be part of a pioneering organization that designs, manufactures, and delivers cutting-edge aircraft and space systems, with a wide range of career paths and opportunities for professional growth and development.
Do workers at Airbus get paid breaks?
Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.
47% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.
Does Airbus pay people when they’re sick?
Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
At Airbus, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and April 2026.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Airbus affordable enough for their workers?
Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
94% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Airbus?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.
97% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers at Airbus worry about hours?
Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and February 2026.
96% of people report they don’t worry about getting enough hours.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and February 2026.
Do Airbus workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and December 2025.
55% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it for Airbus workers to change shifts?
Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to get time off at Airbus?
Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.
84% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Airbus managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.
Do workers at Airbus do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
81% of people report that they don’t do extra unpaid work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.
81% of people report that they don’t do extra unpaid work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to take sick days at Airbus?
Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.
Is working at Airbus good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at Airbus feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people at Airbus get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
Is it stressful to work at Airbus?
Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
61% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people at Airbus enjoy their jobs?
Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.
81% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at Airbus recommend working with their team?
Most people recommend working with their team.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people get enough training when they start at Airbus?
Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
45% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people get support to advance at Airbus?
Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think Airbus’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers feel well informed about how Airbus is doing?
Most people feel well informed about how the company is doing.
81% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
81% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
What are the most popular job types at Airbus?
What are the most popular jobs at Airbus?
What are the most popular categories at Airbus?
Full-time
This job post has expired today. Applications are no longer accepted.
Airbus rating
8.0
Based on 48 frontline employees who took The Breakroom Quiz
38th of 59 rated aerospace companies
Job description
C295 B1 Technician
Airbus International Services (AIS) is a subsidiary wholly owned by Airbus Helicopters, the world-leading rotorcraft manufacturer. AIS is based in Dublin, Ireland.
Established in 2010, Airbus International Services has been supporting Airbus Helicopters, Airbus Commercial, Airbus Defence & Space, ATR and Satair, with high quality services delivered by experienced and highly skilled professionals deployed worldwide (50+ countries).
AIS has three business lines, dedicated to supporting our groupwide customers:
- Helicopter Technical Operations supporting Airbus Helicopters;
- Aircrew Assistance supporting Airbus Helicopters and ATR;
- Airplane Operations supporting Airbus Commercial, Airbus Defence and Space, ATR, Satair;
AIS's Technical Support activity offers versatile and innovative solutions to our customers regulatory and business needs. Our strong customer-focused ethic coupled with our reactivity and flexibility will help our customers excel.
Our services are provided exclusively to Airbus Group entities and affiliates.
We are looking for a C295 B1 Technician to join the AIS Airplane Business Line. The selected candidate will work in cooperation with the AirbusDefence & Space team and AIS and will be asked to support short term and/or long term missions Worldwide.
Employment Type: Full time, Permanent contract.
Place of work: Worldwide.
The candidate must be available to travel.
Responsibilities:
- Exercising license/approval in relation to the inspection and everyday processes
- Certifying scheduled and unscheduled tasks on LTA (Light Transport Aircraft / C295 or CN235) agreed with the Customer
- Planned maintenance, SB coming from modifications not performed at Final Assembly Line or appearing after the delivery of the A/C
- Inspections, repairs, replacements, functional checks, troubleshooting and fault isolations
- Carrying out functional tests and deliveries with the customer
- May be required to manage small groups of non-licensed mechanics in the performance of maintenance activities
- Certifying jobs performed by you and/or team members
- Ensuring crews are suitably debriefed to ensure defects are accurately defined and recorded
- Ensuring high quality work is completed in relation to aircraft, components and completed documentation
- Setting up of work processes and practices and will be involved in all aspects of technical support of aircraft
- Ensuring equipment, facilities and premises are maintained to a high standard
- Analyzing and interpreting technical information relating to aircraft
- Management of workforce & workload
- Work closely with other departments to complete projects
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Qualifications:
- Completed vocational training as an aircraft mechanic or comparable training
- Valid EASA or EMAR Part 66 license B1 with type rating
- Experience in civil/military aircraft maintenance in a similar role as a prerequisite
- Fluent in English
- Strong interpersonal and communication skills.
- Ability to work in a multicultural environment.
- You are willing to travel and flexible (the job includes assignments at our customers worldwide)
- You have the ability to solve problems and show a very high degree of independence
- You have a very high sense of responsibility and quality awareness
- You are familiar with applications of the MS Office package and/or GSuite package
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company: Airbus International Services Designated Activity Company
Employment Type: Permanent