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61 Aig Customer Service Jobs Hiring Near You

These diverse offerings include products and services that help businesses and individuals protect ... our customers. At AIG, you can go further to support individuals, businesses, and communities ...

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AIG Jobs Information

Do workers at AIG get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Does AIG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.

At AIG, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from AIG affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between July 2025 and February 2026.

Do people get paid time off at AIG?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at AIG worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

Do AIG workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
83% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for AIG workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at AIG?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do AIG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at AIG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at AIG?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at AIG good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at AIG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at AIG get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at AIG?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at AIG enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at AIG recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at AIG?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at AIG?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think AIG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how AIG is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and February 2026.
What are the most popular job types at Aig?
    Infographic showing various Customer Service job openings at Aig in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Hybrid job distribution.

    AVP, Application Management

    AIG

    Toronto, ON

    CA$90K - CA$130K/yr

    Full-time

    Posted 2 days ago

    New


    AIG rating

    8.4

    Company rating: 8.4 out of 10

    Based on 22 frontline employees who took The Breakroom Quiz

    116th of 306 rated insurance


    Job description

    AIG Canada has launched careers and developed future leaders for 60 years.


    American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.


    We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.


    Get to know the business

    Corporate operations provide a wide range of services to the organization such as finance, internal audit, communications, security, IT and human resources.


    About the role

    AIG is on a multi-year transformation program to standardize and centralize reinsurance processing. We are looking for an experienced Reinsurance Application consultant who will be key in technical design, integration, and development. In this role, you will be working with FSRI delivery and BAU partner to ensure their solution meets AIG's Reinsurance business needs, aligns with AIG's technology strategy, and can be rolled out to a Global AIG Reinsurance portfolio. The multiple integration points, complex Reinsurance deals, globally disbursed data sources and high standard for accuracy make this an exciting and challenging role.


    Responsibilities:

    • Responsible for integrating the Reinsurance technology platforms and enabling seamless end to end Reinsurance business processes by defining process flows, data flows, etc.
    • Will lead or participate in business requirement analysis and documentation of workflow and procedures that will integrate with our global Reinsurance solution.
    • Perform data mapping, functional design, reconciliation, and support target state architecture.
    • Develop user stories along with business and work with the development team to implement them.
    • Ensure data lineage and data governance for reinsurance financial data across systems.
    • Strategize the migration of legacy reinsurance solutions to Sapiens.
    • Perform QA responsibilities: developing, estimating, and executing test plans and communicating testing status regularly with project manager.

    What we're looking for:

    • 5+ years of experience working in the Insurance/Reinsurance industry.
    • BS in Computer Science or relevant IT experience; Accounting Degree is a plus.
    • Finance, Insurance Accounting, Insurance, and Reinsurance Collections knowledge are a plus.
    • Experience with integrating reinsurance data from UW to downstream applications.
    • Experience with using reinsurance platforms and technical accounting.
    • Proven ability in turning complex reinsurance agreements into automated technology solutions on FSRI and ensuring end-to-end integration with downstream receiver systems.

    Ready to make a bigger impact? We look forward to reviewing your application.


    The base salary range for this position is $90,000-$130,000 USD and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: CA Benefits Overview.


    AIG Canada is proud to be named one ofGreater Toronto's Top Employersfor the seventh year in a row. This award demonstrates AIG's commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.


    At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.


    #LI-AIG

    At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.


    Enjoy benefits that take care of what matters

    At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.


    Reimagining insurance to make a bigger difference to the world

    American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.


    Welcome to a culture of inclusion

    We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.


    AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


    AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

    Functional Area:

    IT - Information TechnologyAIG Insurance Company of Canada

    What AIG employees say

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    About AIG

    Sourced by ZipRecruiter

    American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

    Industry

    Insurance services

    Company size

    10,000+ Employees

    Headquarters location

    New York, NY, US

    Year founded

    1919