AIG's strong foundation as the market leader in this area has evolved through its long-term ... Provide superior customer service to brokers and clients. What you'll need to succeed * Minimum 7-9 ...

61 Aig Customer Service Jobs Hiring Near You
AIG's strong foundation as the market leader in this area has evolved through its long-term ... Provide superior customer service to brokers and clients. What you'll need to succeed * Minimum 7-9 ...
Investment Accounting, Assistant Manager
$98K - $122K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Assistant Manager
$98K - $122K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
AIG underwriting teams help to find insurance solutions in areas including Financial Lines ... Provide superior customer service to brokers and clients. What you'll need to succeed * Minimum 5 ...
AIG underwriting teams help to find insurance solutions in areas including Financial Lines ... Provide superior customer service to brokers and clients. What you'll need to succeed * Minimum 5 ...
Claims Management Analyst
Dallas, TX · On-site
Have proven organizational, time management and customer service skills * Understanding of claim ... CL - Claims AIG Claims, Inc.
Claims Management Analyst
Dallas, TX · On-site
Have proven organizational, time management and customer service skills * Understanding of claim ... CL - Claims AIG Claims, Inc.
Investment Accounting, Manager
$105K - $148K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Manager
$105K - $148K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Assistant Director
$118K - $178K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Assistant Director
$118K - $178K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting Senior Analyst
$88K - $110K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting Senior Analyst
$88K - $110K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting Senior Analyst
Wilton, CT · On-site
$88K - $110K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting Senior Analyst
Wilton, CT · On-site
$88K - $110K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting ... Provide superior customer service to brokers and clients. What you'll need to succeed * Minimum 5 ...
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting ... Provide superior customer service to brokers and clients. What you'll need to succeed * Minimum 5 ...
Investment Accounting Senior Analyst
Parsippany, NJ · On-site
$88K - $110K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting Senior Analyst
Parsippany, NJ · On-site
$88K - $110K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Assistant Manager
Wilton, CT · On-site
$98K - $122K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Assistant Manager
Wilton, CT · On-site
$98K - $122K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Senior Underwriter, Political Risk
$107K - $127K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
Senior Underwriter, Political Risk
$107K - $127K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
Senior Underwriter, Political Risk
$111K - $131K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
Senior Underwriter, Political Risk
$111K - $131K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
Senior Underwriter, Political Risk
$116K - $137K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
Senior Underwriter, Political Risk
$116K - $137K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
... customer service excellence. * Directly responsible for implementing a people strategy that ... At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our ...
... customer service excellence. * Directly responsible for implementing a people strategy that ... At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our ...
... customer service excellence. * Directly responsible for implementing a people strategy that ... At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our ...
... customer service excellence. * Directly responsible for implementing a people strategy that ... At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our ...
... customer service excellence. * Directly responsible for implementing a people strategy that ... At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our ...
... customer service excellence. * Directly responsible for implementing a people strategy that ... At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our ...
Multinational Producing Office Administrator
$51K - $72K/yr
... to end servicing of Tier 4 standard programs in support of Product Underwriters. Utilizes AIG ... our customers. At AIG, you can go further to support individuals, businesses, and communities ...
Multinational Producing Office Administrator
$51K - $72K/yr
... to end servicing of Tier 4 standard programs in support of Product Underwriters. Utilizes AIG ... our customers. At AIG, you can go further to support individuals, businesses, and communities ...
Investment Accounting, Assistant Director
Parsippany, NJ · On-site
$118K - $178K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Investment Accounting, Assistant Director
Parsippany, NJ · On-site
$118K - $178K/yr
Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty ...
Senior Underwriter, Political Risk
$112K - $132K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
Senior Underwriter, Political Risk
$112K - $132K/yr
Providing superior customer service to brokers and clients. * Attend client/broker meetings, presentations and relevant industry events on behalf of the company. * Regular collaboration with AIG ...
AIG Jobs Information
Do workers at AIG get paid breaks?
69% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
Does AIG pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
At AIG, are sick days and vacation days separate paid time off?
70% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and February 2026.
Is the health insurance from AIG affordable enough for their workers?
73% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between July 2025 and February 2026.
Do people get paid time off at AIG?
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and February 2026.
Do workers at AIG worry about hours?
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.
Do AIG workers get to choose the shifts they work?
83% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it for AIG workers to change shifts?
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to get time off at AIG?
95% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
Do AIG managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.
Do jobs at AIG spill into time workers aren’t paid for?
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to take sick days at AIG?
100% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
Is working at AIG good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at AIG feel treated with respect by their managers?
90% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at AIG get to take their breaks without interruption?
95% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and February 2026.
Is it stressful to work at AIG?
68% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at AIG enjoy their jobs?
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at AIG recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get enough training when they start at AIG?
67% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people get support to advance at AIG?
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think AIG’s headquarters understands what’s happening where they work?
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers feel well informed about how AIG is doing?
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and February 2026.

Full-time
Re-posted 5 days ago
AIG rating
8.4
Based on 22 frontline employees who took The Breakroom Quiz
116th of 304 rated insurance
Job description
Join us as a Senior Underwriting Specialist, Corporate Accounts, Excess Casualty to step up to a key team leadership role that will drive business growth.
Make your mark in Underwriting
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
AIG is seeking a Senior Underwriting Specialist, Corporate Accounts Excess Casualty to contribute to their industry leading Excess Casualty underwriting team. AIG's strong foundation as the market leader in this area has evolved through its long-term commitment to the marketplace, investment in technology, commitment to industry knowledge sharing, underwriting creativity and emphasis on data and analytics. AIG prides itself as staying ahead of the curve and is looking for forward thinking and inventive underwriters to navigate a constantly changing global, economic and geopolitical landscape.
Responsibilities and expectations are as follows:
Ability to exercise judgment, negotiate and make sound business decisions effectively based on increased level of authority.
Renders alternative outcomes for more difficult situations and makes real-time decisions in a fast paced environment characterized by ambiguity and change.
Support consistent underwriting best practices, in accordance with underwriting guidelines, to ensure rating, pricing, profitability, and structuring adequacy.
Responsible for assigning and managing the work of a team of underwriters.
Assist underwriters in executing on strategic initiatives. Provide support and develop solutions to their issues/concerns (system, guidelines, training, reports, new project request, product amendments).
Assist underwriters in collaborating with Distribution, Territory Managers, and other line(s) of business underwriters to target desirable accounts and cross selling opportunities from brokers.
Utilize various daily reports and constant monitoring of adherence to underwriting requirements and guidelines to oversee assigned book of business.
Keep abreast of developments in assigned territories to determine their effect on current accounts and potential new business opportunities.
Work with management, the Insured, its broker and outside counsel on contract terms and conditions, as well as pricing, terms & conditions, and deal structure for complex risks.
Develop strong, long term relationships with brokers and clients to profitably grow a book of business.
Identify the need for and manage special underwriting projects as needed.
Provide superior customer service to brokers and clients.
What you'll need to succeed
Minimum 7-9 years of Commercial Insurance Company, Agency or Brokerage experience.
Proven ability to build and maintain strong professional relationships.
Advanced working knowledge of the NA Casualty lines of business including product features, forms, regulatory environments and risks etc. (i.e. Environmental, Excess or Primary Casualty, NA Auto, WC, AL, GL, DBA, Foreign Casualty)
Demonstrated sales, marketing, and relationship building experience.
Very strong verbal and written communication skills.
Highly motivated and results-oriented.
Ability to work in dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions.
Willingness to be flexible, learn on the job, and maintain a can-do attitude.
Expert with underwriting analytical tools and technology.
At AIG, we value in-person collaboration as a vital part of our culture, which is why team members come together in the office four days per week. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Ready to make a bigger impact? We look forward to reviewing your application.
Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits
#LI-AIG
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
About AIG
Sourced by ZipRecruiter
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1919