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20 Afni Customer Service Sales Associate Jobs Hiring Near You

Afni

Remote Customer Service Representative

Augusta, GA · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Inbound Customer Service Representative

Afni is a leading global customer service provider that's been around for more than 80 years. Key ... Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of ...

Afni

Remote Customer Service Representative

Austin, TX · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

El Paso, TX · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Raleigh, NC · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Atlanta, GA · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Lubbock, TX · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Rock Hill, SC · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Smyrna, GA · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Charleston, SC · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

San Antonio, TX · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Greenville, SC · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

$16.50 - $22.25/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Customer Service Agent

Tucson, AZ · On-site

$17/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... This position is for wireless customer service, where you will handle inbound calls from customers ...

Afni

Remote Customer Service Representative

Albany, GA · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni

Remote Customer Service Representative

Dallas, TX · On-site

$14.50 - $15/hr

Why start building your career at Afni? We believe in you and invest in your success! From the very ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

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Afni Jobs Information

Do workers at Afni get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Afni pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

At Afni, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Afni affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Afni?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 67% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at Afni worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Afni workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Afni workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Afni?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Afni managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Afni spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Afni?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Afni good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Afni feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Afni get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Afni?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Afni enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Afni recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Afni?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Afni?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Afni’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Afni is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Service Sales Associate jobs?
What are the most popular jobs at Afni?
What are the most popular categories at Afni?
Infographic showing various Customer Service Sales Associate job openings at Afni in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 87% Physical, and 13% Remote job distribution.

Inbound Customer Service Representative

Afni, Inc.

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Remote Customer Service Representative

What will I do as a Remote Customer Service Representative?

As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.
  • Strong attention to detail.

As a Remote Customer Service Representative, you get:

  • Fully remote, work-from-home environment with paid training and ongoing professional development
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Ability to manage incoming calls (up to 40 per day) while seated for extended periods of time.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

Pay

Benefits

Hours and flexibility

Workplace

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