Client Success Lead
$110K - $172K/yr
You will deliver a proactive client management strategy to drive incremental gross merchandise value ("GMV") along with revenue, and expand Affirm's relationship coverage. * You will analyze merchant ...
60 Affirm Strategy Analyst Jobs Hiring Near You
Client Success Lead
$110K - $172K/yr
You will deliver a proactive client management strategy to drive incremental gross merchandise value ("GMV") along with revenue, and expand Affirm's relationship coverage. * You will analyze merchant ...
Resolutions Manager
$128K - $188K/yr
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing ...
Resolutions Manager
$128K - $188K/yr
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing ...
Director, Accounts Management
$243K - $318K/yr
... Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape ...
Director, Accounts Management
$243K - $318K/yr
... Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape ...
Senior Manager, Quantitative Analytics
$227K - $287K/yr
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility ... Lead, mentor, and manage a team of talented quantitative professionals while setting the strategic ...
Senior Manager, Quantitative Analytics
$227K - $287K/yr
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility ... Lead, mentor, and manage a team of talented quantitative professionals while setting the strategic ...
Director, Accounts Management
$243K - $318K/yr
... Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape ...
Director, Accounts Management
$243K - $318K/yr
... Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape ...
Client Success Lead
$110K - $172K/yr
You will deliver a proactive client management strategy to drive incremental gross merchandise value ("GMV") along with revenue, and expand Affirm's relationship coverage. * You will analyze merchant ...
Client Success Lead
$110K - $172K/yr
You will deliver a proactive client management strategy to drive incremental gross merchandise value ("GMV") along with revenue, and expand Affirm's relationship coverage. * You will analyze merchant ...
Key Account Manager (Large Enterprise)
CA$140K - CA$215K/yr
About the Revenue team The Revenue team drives Affirm's top-line growth through strategic ... Analyze partner performance and recommend programs to increase adoption, improve performance, and ...
Key Account Manager (Large Enterprise)
CA$140K - CA$215K/yr
About the Revenue team The Revenue team drives Affirm's top-line growth through strategic ... Analyze partner performance and recommend programs to increase adoption, improve performance, and ...
Director, Platform Accounts Management
$243K - $318K/yr
About the Revenue Team: The Revenue team drives Affirm's top-line growth through strategic ... Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations ...
Director, Platform Accounts Management
$243K - $318K/yr
About the Revenue Team: The Revenue team drives Affirm's top-line growth through strategic ... Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations ...
Resolutions Manager
CA$117K - CA$167K/yr
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing ...
Resolutions Manager
CA$117K - CA$167K/yr
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing ...
Senior Manager, Executive Compensation
$195K - $255K/yr
Lead the strategy, design, governance, and execution of Affirm's executive compensation programs ... Analyze market trends, compensation practices, and economic conditions to develop recommendations ...
Senior Manager, Executive Compensation
$195K - $255K/yr
Lead the strategy, design, governance, and execution of Affirm's executive compensation programs ... Analyze market trends, compensation practices, and economic conditions to develop recommendations ...
Client Success Lead
CA$103K - CA$153K/yr
About the Revenue team The Revenue team drives Affirm's top-line growth through strategic ... Analyze partner performance and recommend programs to increase adoption, improve performance, and ...
Client Success Lead
CA$103K - CA$153K/yr
About the Revenue team The Revenue team drives Affirm's top-line growth through strategic ... Analyze partner performance and recommend programs to increase adoption, improve performance, and ...
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility ... A supporting data analyst carries much of the recurring execution workload; you will provide that ...
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility ... A supporting data analyst carries much of the recurring execution workload; you will provide that ...
Director, Platform Accounts Management
$243K - $318K/yr
About the Revenue Team: The Revenue team drives Affirm's top-line growth through strategic ... Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations ...
Director, Platform Accounts Management
$243K - $318K/yr
About the Revenue Team: The Revenue team drives Affirm's top-line growth through strategic ... Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations ...
Strategic Finance Manager (Revenue)
$164K - $224K/yr
... analyses into clear, executive-ready narratives that drive insight, inform strategy, and align ... Affirm focuses on providing a simple and transparent pay structure which is based on a variety of ...
Strategic Finance Manager (Revenue)
$164K - $224K/yr
... analyses into clear, executive-ready narratives that drive insight, inform strategy, and align ... Affirm focuses on providing a simple and transparent pay structure which is based on a variety of ...
Resolutions Manager
$128K - $188K/yr
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing ...
Resolutions Manager
$128K - $188K/yr
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing ...
Influence technical strategy: Define and drive the long-term technical roadmap for Affirm ... Improve analytics engineering foundations: Partner with Analytics Engineering to evolve data ...
Influence technical strategy: Define and drive the long-term technical roadmap for Affirm ... Improve analytics engineering foundations: Partner with Analytics Engineering to evolve data ...
Senior Product Manager, 1: Many Merchant Growth
CA$153K - CA$213K/yr
Affirm's Distribution Partnerships program - internally called " 1:Many " - is one of the highest ... Partner Acceleration Strategy - building the durable capabilities that make every future partner ...
Senior Product Manager, 1: Many Merchant Growth
CA$153K - CA$213K/yr
Affirm's Distribution Partnerships program - internally called " 1:Many " - is one of the highest ... Partner Acceleration Strategy - building the durable capabilities that make every future partner ...
Senior Product Manager, 1: Many Merchant Growth
$173K - $233K/yr
Affirm's Distribution Partnerships program - internally called " 1:Many " - is one of the highest ... Partner Acceleration Strategy - building the durable capabilities that make every future partner ...
Senior Product Manager, 1: Many Merchant Growth
$173K - $233K/yr
Affirm's Distribution Partnerships program - internally called " 1:Many " - is one of the highest ... Partner Acceleration Strategy - building the durable capabilities that make every future partner ...
Influence technical strategy: Define and drive the long-term technical roadmap for Affirm ... Improve analytics engineering foundations: Partner with Analytics Engineering to evolve data ...
Influence technical strategy: Define and drive the long-term technical roadmap for Affirm ... Improve analytics engineering foundations: Partner with Analytics Engineering to evolve data ...
Director, Product Management (Shopping & Offers)
$267K - $327K/yr
You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's DTC ... Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ...
Director, Product Management (Shopping & Offers)
$267K - $327K/yr
You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's DTC ... Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ...
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$110K - $172K/yr
Full-time
Medical, Dental, Vision
Re-posted 15 days ago
Job description
About the Client Success Team:
The Client Success team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. As the primary post-sale point of contact, the team works closely with merchants to optimize performance, increase product adoption, identify revenue and GMV expansion opportunities, and ensure overall account health. Client Success also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm.
As a Client Success (CS) Lead, you will work with our existing merchants to drive revenue and GMV expansion. The CS Lead position is a high-profile, merchant-facing role requiring outstanding relationship management and program management skills to guide merchants successfully from deployment to optimization. The CS Lead acts as the central post-sale contact for Affirm merchant partners. This person will report to the Senior Manager, Client Success.Â
What You'll Do:- You will manage a portfolio of accounts across a variety of industries to foster long-term, strategic business relationships with our merchant partners.Â
- You will be responsible for managing contract renewals, updating pricing, and expansions.
- You will deliver a proactive client management strategy to drive incremental gross merchandise value ("GMV") along with revenue, and expand Affirm's relationship coverage.Â
- You will analyze merchant performance and recommend programs to increase product adoption, promote marketing best practices, and optimize program financing programs
- You will manage merchant relationship health to ensure that both Affirm and the merchant are gaining the maximum value from the relationship
- You will orchestrate cross-functional teams across our Analytics, Credit, Technical, Marketing, and Product teams to improve the Affirm offering for our merchant.
- 5+ years of B2B client-facing experience; preferably in a high-tech environment
- Experience negotiating and closing commercial contracts (e.g., RFPs, renewals)
- Excellent customer relationship management skills with the ability to manage strategic accounts  Â
- Experience in managing cross-functional projects with a high attention to detail
- Strong written (e.g. proposals, memos, e-mails) and verbal communication (e.g. presenting) skills
- Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders.
- Knowledge of consumer finance offerings, integrated software solutions, and e-commerce preferred
- Comfortable using Salesforce and BI toolsÂ
Base Pay Grade - H
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.Â
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $125,000 - $187,500 Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
USA On Target Earnings (all other U.S. states) per year: $110,000 - $172,500Â Â Â Â Â Â Â Â
Please note that visa sponsorship is not available for this position.
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About Affirm
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2012