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Adobe is known for its collaborative and innovative culture, prioritizing creativity, experimentation, and employee growth. The company's structure is divided into various teams, including product development, design, and engineering, which work together to drive innovation and push the boundaries of digital experiences. Working at Adobe may appeal to candidates who are passionate about technology, design, and creativity, as the company offers opportunities to work on cutting-edge projects and develop skills in a dynamic and supportive environment.
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    Infographic showing various Merchandising job openings at Adobe in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.
    System Analyst - Adobe Real‑Time Customer Data Platform (Hybrid)

    System Analyst - Adobe Real‑Time Customer Data Platform (Hybrid)

    Signet Jewelers Ltd.

    Akron, OH • On-site

    Full-time

    Medical, Dental, Vision, Retirement

    Posted 11 days ago

    Signet Jewelers rating

    6.8

    Company rating: 6.8 out of 10

    Based on 292 frontline employees who took The Breakroom Quiz

    18th of 28 rated jewelry retailers

    Job description

    We have many opportunities available on our other career site pages. Click here to link to our careers page!
    Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
    System Analyst - Adobe Real-Time Customer Data Platform
    Location: Dallas, TX or Akron, OH (Hybrid)
    System Analyst - Adobe Real-Time Customer Data Platform
    Location: Dallas, TX or Akron, OH (Hybrid)
    POSITION SUMMARY:
    We are seeking a Systems Analyst to support our Adobe Real-Time Customer Data Platform (RTCDP) and broader Adobe Experience Platform (AEP) ecosystem. This role serves as a key liaison between marketing stakeholders, platform teams, and technical delivery partners, ensuring that business needs are clearly translated into well-defined functional and technical requirements.
    The ideal candidate combines strong marketing domain knowledge, high technical aptitude, and exceptional documentation and communication skills.
    RESPONSIBILITIES:
    • Elicit, analyze, and document functional requirements for marketing and customer data use cases
    • Translate business needs into clear technical stories, acceptance criteria, test cases, and implementation artifacts
    • Partner with marketing teams to support user journeys, channel activation campaigns, and personalization use cases
    • Support requirements related to Adobe RTCDP and AEP, including:
      • Audience definition and activation
      • Data ingestion and enrichment
      • Profile and identity considerations
    • Facilitate discussions between business, marketing, engineering, and platform teams to ensure shared understanding
    • Maintain high-quality documentation, including:
      • Business requirements documents (BRDs)
      • Functional specifications
      • User stories and process flows
    • Assist with validation of delivered solutions against documented requirements
    • Use spreadsheets and other analytical tools to support requirement analysis, data validation, and impact assessment

    POSITION QUALIFICATIONS:
    • Experience working as a Technical Systems or Functional Analyst, or similar role
    • Familiarity with Adobe RTCDP and/or Adobe Experience Platform (AEP)
    • Solid understanding of marketing concepts, including:
      • Customer/user journeys
      • Campaign orchestration
      • Channel activation (email, SMS, digital channels)
    • Strong technical aptitude, including comfort working with:
      • Spreadsheets (Excel, Google Sheets)
      • Structured documentation and data-oriented thinking
    • Proven ability to write clear, concise, and actionable requirements
    • Excellent communication skills, both written and verbal
    • Ability to work effectively with cross-functional teams

    Preferred Qualifications:
    • Hands-on experience with Adobe Experience Cloud tools (e.g., Journey Optimizer, Campaign, Analytics)
    • Experience working in Agile or hybrid delivery environments
    • Familiarity with customer data concepts such as profiles, identities, and segmentation
    • Prior experience supporting marketing technology or MarTech platforms

    BENEFITS & PERKS:
    • Competitive healthcare, dental & vision insurance
    • 401(k) matching after one year of employment
    • Generous time off + company holidays
    • Merchandise discount
    • Learning & Development programs
    • Much more!

    What Signet Jewelers employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Signet Jewelers logo

    About Signet Jewelers

    Sourced by ZipRecruiter

    At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

    Industry

    Retail

    Company size

    10,000+ Employees

    Headquarters location

    Akron, OH, US

    Year founded

    1949

    Social media

    Twitter

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